Artificial intelligence (AI) chatbots have been an exciting breakthrough in modern digital technology. Organizations can expand their initiatives and offer assistance with the help of AI chatbots, allowing people to concentrate on communications that need human intervention. Chatbots are becoming smarter, more adaptable, and more useful, and we'll surely see many more of them in the coming years. Here is a list of the best AI chatbots in 2023.

What is an AI Chatbot?

An AI chatbot, often called an artificial intelligence chatbot, is a computer software or application that simulates human-like discussions with users using artificial intelligence algorithms

To understand and interpret user input, they frequently use natural language processing (NLP), and to come up with human-like responses, they use natural language generation (NLG). 

There are two basic categories of AI chatbots:

  1. Rule-based chatbots: These chatbots respond to particular input patterns with prepared responses that adhere to predefined rules and decision trees. 
  2. AI-powered chatbots: These chatbots use artificial neural networks and machine learning algorithms to gain insight from data and develop their conversational skills over time.

How Do AI Chatbots Work?

Natural language processing, or NLP, is at the core of chatbot technology and also serves as the foundation for speech recognition technologies utilized in virtual assistants. The AI chatbots work in the following steps: 

  1. The AI chatbot processes and analyzes the user input using NLP to collect the relevant data.
  2. Using machine learning algorithms, it groups the data into predefined intent categories. 
  3. When a user inputs details, the chatbot recognizes any significant entities or parameters.
  4. The chatbot responds properly by employing established rules or machine learning models. 

What is the Best AI Chatbot? 

With the availability of a diverse range of AI chatbots, choosing the best AI chatbot for your organization might be overwhelming. Here is a list of the best AI chatbots to choose from: 

Bing Chat

Microsoft launched Bing Chat,  an AI chatbot driven by the same architecture as ChatGPT. You can use Bing's AI chatbot to ask questions and receive thorough, conversational responses with references directly linking to the initial sources and current data.  The chatbot may also assist you with your creative activities, such as composing a poem, narrative, or music and creating images from words using the Bing Image Creator. 

Features

  • Uses GPT-4 model
  • Customized and creative responses
  • Includes cited references
  • Functions as search engine

Pros

  • Bing’s image generator
  • Uses OpenAI’s most advanced LLM 
  • User-friendly interface

Cons

  • Limited number of chats and sessions per day 
  • Lacks creativity 
  • Shorter chat responses 

Cost

  • Free

ChatGPT

The most trending word of the year, ChatGPT is an AI chatbot developed by OpenAI that specializes in offering relevant and contextual conversations across various businesses and subjects. It is simple to use for a variety of personally and professionally, such as creating code, organizing events, and writing emails. 

Features

  • Uses NLP for human-like conversations and responses
  • Write and fix multiple coding languages
  • Built on GPT-3.5, robust Large Language Model
  • Good at creative texts

Pros

  • Multiple use cases
  • STEm knowledge 
  • Writing skills

Cons

  • Slow 
  • Lacks real-time data

Cost

  • Free
  • ChatGPT plus: $20 per month

Jasper

Jasper Chat is an artificial intelligence writing helper that functions like a "conversational chatbot." With a few simple steps, you can use Jasper chat to generate almost any content, like newsletters, narratives, blog pieces, social network posts, etc. It is helpful for bloggers, copywriters, marketers, and social media managers

Features

  • Generates SEO-friendly copy
  • Conversation–style interface
  • Generates content in 29 languages
  • Remembers the previous conversation to create better content

Pros

  • Plagiarism checker
  • More than 50 templates
  • Creative text 

Cons

  • The content is not updated
  • Word limits 
  • Expensive

Cost

  • Creator: $39 per month
  • Teams: $99 per month 
  • Custom: cost is customized 

YouChat

YouChat is a conversational search assistant powered by AI. YouChat uses AI and NLP to enable discussions that resemble those between humans. YouChat is a great tool for learning new ideas and getting everyday questions answered. Its goal is to improve the reliability of LLMs through intuitive searches. The search is multimodal, combining code, text, graphs, tables, photos, and interactive aspects in search results. 

Features

  • Conversational responses 
  • Multimodal search
  • Real-time information
  • Summarizes complex topics 

Pros

  • Provides and supports citations
  • Fast online search
  • Human-like conversations 
  • Inexpensive

Cons

  • In beta stage
  • UI lacks creativity
  • Certain links are outdated 

Cost

  • Free

Chatsonic by Writesonic

Chatsonic is a remarkable tool developed by Writesonic that harnesses unlimited potential for super quick data, image, and speech searches. With just a few word prompts, it can generate a wide range of subject matter, including everything from complex blog posts to complicated social media ads. 

Features

  • Text to art generation
  • Voice commands
  • Ability to get data from the latest news 
  • Responds like Siri and Google Assistant 

Pros

  • Natural language understanding
  • Variety of use cases
  • Fast and accurate response 

Cons

  • Word limit
  • Lack of data
  • Subscription models 

Cost

  • Free trial: 10,000 words
  • Pro: starts at $12.67 for 100,000 words per month 
  • Enterprise: starts at $1,000 per month

Google Bard

Google's Bard is an innovative conversational AI chat platform. Bard AI employs the updated and upgraded Google Language Model for Dialogue Applications (LaMDA) to generate responses.  Bard hopes to be a valuable collaborator with anything you offer to the table. The software focuses on offering conversations that are similar to those of a human and comprehending complex user requests.

Features

  • Uses advanced NLP and ML algorithms
  • Integration with Google Cloud
  • Customizable and fine-tuning
  • Trained we latest data

Pros

  • Access to Google 
  • Great text editing 
  • Uses less computing power

Cons

  • Less accurate
  • Not helpful in coding 
  • Do not provide citations or sources

Cost

  • Free

Socratic by Google

Socratic by Google is a mobile application that employs AI technology to search the web for materials, explanations, and solutions to students' questions. Children can use Socratic to ask any questions they might have about the topics they are studying in class. Socratic will come up with a conversational, human-like solution using entertaining, distinctive images that help explain the subject. 

Features

  • Scanning worksheets for answers
  • Fun graphics 
  • Dedicated algorithms for various subjects
  • Easy-to-understand lessons

Pros

  • Educational
  • Integrated with Google 
  • Easy to use 

Cons

  • Lacks desktop version 
  • Lacks written text
  • It might be used for quick answers

Cost

  • Free

ChatSpot

HubSpot introduced ChatSpot, an AI assistant, to its CRM users. ChatSpot can carry out various tasks, including keyword research, sales outreach, content development, and more, using several databases and a chat interface driven by GPT-4. It combines the GPT-4 text generation model from OpenAI with the DALL-E 2 image creation model.

Features

  • Content generation
  • Keywords research
  • Integration with HubSpot account 
  • Sales and Reporting

Pros

  • Easier working with HubSpot CRM 
  • Easy-to-use interface
  • Fewer dependencies on other teams

Cons

  • Does not understand commands every time 
  • Time-taking 
  • Prompt templates lack functionality

Cost

  • Free

HuggingChat

HuggingChat is an open-source conversation model developed by Hugging Face, a well-known hub for developers interested in AI and machine learning technologies. HuggingChat offers an enormous breakthrough as it is powered by cutting-edge GPT-3 technology from OpenAI.  Its technology analyzes the user's choice of words and voice to determine what current issues are appropriate to discuss or what GIFs to send so that users can talk based on feelings and satisfaction.

Features

  • Virtual hugs 
  • Interactive interface
  • Customizable
  • Uses OpenAssistant based on LLaMA

Pros

  • Boosts mood 
  • Easy to use
  • Fewer restrictions

Cons

  • Factual errors 
  • Messy content outline 
  • Inconsistent outputs

Cost

  • Free 

Perplexity

Perplexity AI is an AI chatbot with a great user interface, access to the internet and resources. This chatbot is excellent for testing out new ideas because it provides users with a ton of prompts to explore. Instead of delivering a list of links, Perplexity AI aggregates search results and gives users a response to their questions using OpenAI's GPT-3.5 frameworks and Microsoft's Bing search engine.

Features

  • Backed by AIX ventures 
  • Easy to use and navigate
  • Secure and private 
  • Supports chrome extension

Pros

  • Precise responses 
  • Explore different perspectives 
  • Improves critical thinking

Cons

  • Not very accurate 
  • Relies on objective data 
  • Requires Copilot login 

Cost

  • Free

KoalaChat

KoalaChat is a basic AI conversation application that uses GPT-3.5 Turbo. You can create blog articles using GPT-3.5 or GPT-4 using KoalaWriter in addition to the chat experience. It incorporates real-time search results, giving consumers access to the data they require instantly.

Features

  • GPT-3.5 Turbo technology 
  • Amazon data integration 
  • Content creation

Pros

  • Easy interface 
  • Real-time data

Cons

  • Limited free version

Cost

  • Essentials: $9 per month for 250 messages 
  • Starter: $25 per month for 500 messages 
  • Professional: $49 per month for 1,000 messages

Which AI chatbot is right for you?

The AI chatbot you choose will rely on your unique needs and setting. There are numerous platforms and frameworks for chatbots, each with unique features and functionalities. To select the ideal chatbot, determine the objective of your chatbot and the specific duties or activities it must accomplish. You should think about how much personalization and control you require over the chatbot's actions and design. Always ensure the chatbot platform can integrate with the required systems, such as CRMs, content management systems, or other APIs. Additionally, ensure that the platform can manage expected traffic and maintain performance even during periods of high usage.

Conclusion

It's not an overstatement when one says that AI chatbots are rapidly becoming necessary for B2B and B2C sellers. Today's consumers expect quick gratification and a more personalized online buying experience, making the chatbot a significant tool for businesses. Modern breakthroughs in natural language processing have made it possible for chatbots to converse with customers in a way close to that of humans. The study of AI and machine learning has been made easy and interesting with Simplilearn’s Caltech PostGraduate Program in AI and Machine Learning program. 

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FAQs

1. Which is the most powerful AI chatbot?

ChatGPT is the leading and most powerful AI chatbot.

2. What is the most intelligent AI chatbot?

Microsoft Bing Chat is among the most intelligent AI chatbot.

3. Which AI is used in chatbots?

The chatbots use conversational AI and NLP to generate responses for user input.

4. What is the effect of AI chatbots in engaging with customers?

AI chatbots help increase customer engagement and create a stronger relationship between the customer and business.

5. How can AI chatbots improve user experience?

AI chatbots are available to customers 24/7, providing them instant replies and solutions to their queries, which reduces the customer wait time and helps in a better customer experience. 

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