With the number of management tools out there, finding one that suits your needs perfectly can get hard. But don’t worry, we have done all the hard work for you. In this article, we have curated a list of the best management tools you must know along with their best features. We have also suggested ways that you can find the right tool for your team as well as the features you need to look for based on what you are working on.

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What Are Management Tools?

Any tool that makes your work easier can be considered a management tool. Let’s say that you are building a house. It is a complex project in which tasks must be done in a particular order. You cannot put up windows if you haven’t put up walls. You will also have dozens of contractors working on the house and you need to know who is responsible for pouring the foundation, laying the tiles, and so on. You also need to see their availability and schedule them in the right order. The best way to handle such complex projects is to use a management tool.

Use of Management Tools

While simple projects require nothing more than a to-do list, complex ones require proper planning, assigning tasks, setting deadlines, making sure that everyone sticks to them, and tracking the time spent. You also need to identify and delegate tasks properly according to their importance and that’s where the use of management tools comes in. 

Modern management tools are a type of online collaborative app. Everyone working on a project can log in and see what task they are supposed to do and when. With certain permissions in place, individuals can also see what everyone else is doing, what is needed for them to get the work done, and when.

Top Management Tools 

Customer Relationship Management Tools

Customer Relationship Management (CRM) enables companies to understand their customers and then carry out strategies based on that information. Here are the best management tools for CRM:

1. Salesforce

Salesforce connects sales to marketing, service, and beyond to help you get an accurate view of your entire business with thorough forecasts.

Top features of Salesforce:

  • Sales forecasting
  • Sales collaboration
  • Lead management
  • Contact management
  • Email integration

2. Zoho CRM

Zoho CRM helps businesses reach out to prospects at the right time, engage with them across multiple channels, and close more deals. An interesting feature of this management tool is that you can turn normal tasks into contests and let your sales team compete on who sends the most emails or add the most notes.

Top features of Zoho CRM:

3. Hubspot CRM

Hubspot CRM helps you organize, track, and grow your pipeline with powerful sales, marketing, and service tools.

Top features of Hubspot CRM:

  • Automatically log sales activity 
  • Manage pipeline with total visibility
  • Manage all leads in one place

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Change Management Tools

Change management tools enable companies to oversee the installation of new processes. It shows where and when trouble is likely to occur and helps you lay out a strategy for mitigating risks.

Change management tools help companies through periods of organizational change and make the whole process as smooth and seamless as possible for everyone. Among other things, it makes it easier for companies to:

  • Focus on results
  • Overcome barriers to change
  • Communicate simple, powerful messages to employees repeatedly 
  • Reorganize decision-making
  • Monitor progress continuously

Here are some of the best change management tools out there:

1. Whatfix

Whatfix gives users an interactive walkthrough of each process in the new technology through personalized training programs. This ensures minimal downtime during training and gets the employees up to speed as quickly as possible. 

Top features of Whatfix:

  • Easy to create interactive walkthroughs
  • Step-by-step guidance on key processes
  • Personalized onboarding and training programs
  • Easy integration with help desk software
  • Customizable analytics dashboard

2. StarTeam

StarTeam helps bring together disconnected and globally distributed teams by acting as the single source of truth throughout each change process. It is mostly used by development teams to improve their software delivery process.

Top features of StarTeam:

  • Easy tracking of changes to source code, tasks, defects, and features
  • Central data warehouse for all types of digital resources
  • Impact analysis

3. Freshservice 

Freshservice is a change management tool from Freshdesk. Its biggest advantage is its ability to integrate with its parent (Freshdesk) and sales (Freshsales) platforms.

Top features of Freshservice:

  • Analyze and mitigate risks 
  • Built-in integrations with Freshdesk applications
  • Plan, track, and roll back changes 
  • Create and manage Change Advisory Board (CAB) meetings

Project Management Tools

Project management tools help you manage your projects and team members effortlessly. The key features of project management tools, apart from basic task management are:

  • Project estimation
  • Project administration
  • Risk management
  • Collaboration
  • Resource allocation
  • Budgeting
  • Quality management

Here are some of the best project management tools out there:

1. Zoho Projects

Zoho Projects stands as one of the best simple project management tools out there to help you streamline your upcoming work and tasks with just a simple click.

Top features of Zoho Projects:

  • Help teams create, collaborate, and communicate
  • Can be integrated with ZOHO CRM and other tools 
  • Effective file management
  • Gantt charts 

2. Teamdeck

Teamdeck enables you to assign your employees to different projects and create accurate timesheets. 

Top features of Teamdeck:

  • Employee time tracking
  • Resource scheduling
  • Measure billable time
  • Leave management

3. Freshdesk

Freshdesk is a project management tool that helps businesses support the need of their customers. It is a popular choice for businesses to manage customers and increase customer engagement.

Top features of Freshdesk:

  • High customizability
  • Multi-channel and multi-product support
  • Integrated phone support, live chat, and game mechanics
  • Keep track of conversations

Supply Chain Management Tools

Supply chain management tools help you make sure that there is a continuous flow of stock into the business without any interruptions in the delivery. This ensures that the production process is not stopped indefinitely. These tools are essential for maintaining good relations with your dealers, suppliers, manufacturers, distributors, customers, and so on. Here are some of the best supply chain management tools out there:


SAP supply chain management uses IoT and AI for efficient and faster supply chain management. It is also one of the only tools that enable you to design recyclable products and deliver them using sustainable practices.

Top features of SAP SCM:

  • Project portfolio management
  • Dashboards for status monitoring
  • Product quality compliance
  • Track and trace transport
  • Asset management, collaboration, prediction, and optimization

2. Oracle SCM

Oracle SCM uses blockchain and IoT features to optimize and automate the business supply chain. You can also check the progress of the team, orders, and customer experience all in one screen.

Top features of Oracle SCM:

  • Sales, supply, and operations planning
  • Transportation and warehouse management
  • Global trade management
  • Smart machine integration
  • Oracle autonomous warehouse

3. Logility 

Logility is an AI-based tool that allows companies to optimize raw materials, leverage automation, evaluate sourcing, and so on. No matter the type or size of the business, Logility’s solutions can adapt to all of them.

Top features of Logility:

  • Cloud-based accuracy and transparency
  • Product sourcing and scheduling optimization
  • Replenishment strategies automation
  • Transparent onboarding of new vendors
  • Inline inspections and audit controls
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Ready to Manage Better?

Management tools are powerful enablers of change. Over the last decade, they have evolved dramatically thanks to fast technological advances. If you want to learn more about management tools, you can check out Simplilearn’s Post Graduate Diploma in Management in collaboration with JAGSOM. You will learn core management concepts along with an industry-aligned specialization of your choice from among Digital Marketing, Operations, Business Analysis, and Data Analytics. Get started with this course and accelerate your career in management. 

About the Author

Nikita DuggalNikita Duggal

Nikita Duggal is a passionate digital marketer with a major in English language and literature, a word connoisseur who loves writing about raging technologies, digital marketing, and career conundrums.

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  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.
  • *According to Simplilearn survey conducted and subject to terms & conditions with Ernst & Young LLP (EY) as Process Advisors