Course description

  • Why learn Design Thinking?

    Strategic thinkers are in high demand because they are adept at providing creative business solutions to enhance products and services. Design Thinking will open a whole new world to you, no matter what industry you’re in. This way of thinking and working collaboratively will help you to develop innovative solutions. You will learn how to develop strong user empathy, helping you build products that customers will truly love. With over 65k job openings across the world for Design Thinking professionals, there is no shortage of exciting opportunities in this domain. The average annual salary for a Design Thinking professional is $88,372 in the US (Source: ZipRecruiter)



  • What are the course objectives?

    This Design Thinking certification course will give you an overview of ImaginXP 5D Design Framework alongside real-life case studies. You will learn to identify problems and define requirements, frame, ideate, prototype, test, and implement a solution or a business idea. This course will help you implement out-of-the-box thinking to clearly define market fit and growth of your product and business.


  • What skills will you learn?

    At the end of this Design Thinking training, you will be able to: 

    • Comprehend the Design Thinking framework
    • Define project stakeholders and determine design problems
    • Understand and define customer requirements
    • Set precise, actionable, and measurable goals
    • Ideate workshops to create personas and map user journeys
    • Increase engagement rates, conversion rates, and retention rates
    • Create innovative and unique solutions
    • Perform iterative tests
    • Create quick interactive prototypes and mockups 
    • Perform behavioural user testing
    • Leverage feedback from users to refine and optimize your product



  • Who should take this course?

    The Design Thinking certification course is ideal for individuals or organizations who need to improve the efficiency of businesses and industrial processes. The course is best suited for: 

    • Functional heads  
    • Entrepreneurs
    • Top and middle management professionals
    • Digital marketing professionals
    • Business analysts
    • Quality analysts
    • Data analysts
    • Product managers
    • Project managers

Course preview

    • 1. Introduction to Design Thinking

      • 1. Introduction to the Design Thinking process
    • 2. Demystifying wicked problems

      • 2. Demystifying wicked problems
    • 3. Design Thinking Process

      • 3.1 Discover
      • 3.2 Define
      • 3.3 Dream
      • 3.4 Design
      • 3.5 Dry Run
    • 4. Tools of Design thinking

      • 4.1 Empathizing with users - user research and empathy mapping
      • 4.2 Customer journey mapping as a tool
      • 4.3 Task analysis & service design
    • 5. Innovation Management in organizations

      • 5. Innovation Management in organizations
    • 6. Gamification for customer engagement

      • 6. Gamification for customer engagement
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Exam & certification

  • How do I earn my Simplilearn Certificate?

    You can earn your Simplilearn Certificate by attending one batch of Live Virtual Classes and complete one project of Design Thinking training.

  • What are the prerequisites of this Design Thinking certification course?

    There are no prerequisites for this Design Thinking certification course.

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    • Disclaimer
    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.