For Basic level foundation you can, as the ITIL® manuals contain mostly everything you need. However it is not recommended as interpretations of ITIL® may vary and can be different to that required or of the standard. Learning by an accredited course will save time and will give you a better understanding of the concepts.
For the intermediate or diploma levels it is compulsory to attend an accredited training course.
You can enroll for the training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.
You will have access to the online e-learning and practice tests along with the training.
Yes, you can cancel your enrollment. We provide you complete refund after deducting the administration fee. To know more please go through our Refund Policy.
Yes. We do offer a money-back guarantee for many of our training programs. You can refer to the Refund Policy and raise refund requests via our Help and Support portal.
Yes, you can extend the access period by paying an additional fee. Please raise a request via our Help and Support portal.
Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.
Please raise a request via our Help and Support portal to have your issue resolved.
Please join our Live Chat for instant support, call us, or Request a Call Back to have your query resolved.