ITIL® 4 Foundation Certification Training in Atlanta

27,264 Learners

Accredited By

Axelos-ITIL

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Accredited By

Axelos-ITIL

ITIL Course Overview

The ITIL 4 framework, and terminology of ITIL service lifecycle are taught in the ITIL certification in Atlanta course. Students will have had the chance to study how ITIL developed to accept contemporary technology and operational procedures, with the required principles in a service management framework, by the time the ITIL certification in Atlanta is completed.

Exam Pass Guarantee
Our training course comes with a 100% exam pass guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If not, we will offer voucher for second attempt at no extra cost.
100% Money Back Guarantee
100% money-back guarantee*

No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!

ITIL Training Key Features

  • Earn maximum of 22 PDUs with instructor-led sessions
  • Access to official content from PeopleCert
  • Course fee includes examination fee
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan

Skills Covered

  • ITIL key concepts
  • ITIL process models
  • Customer experience improvements
  • 15 ITIL best practices
  • ITIL central principles
  • Service level management
  • ITSM efficiency
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Begin your journey to success

Get lifetime access to self-paced e-learning content

Benefits

Students who wish to learn the interesting concept of ITIL frameworks and enhance IT service management quality must receive their ITIL certification in Atlanta. Certified ITIL experts gain an edge and earn significantly more than their non-certified counterparts. You will learn Framework, fundamental ideas, etc. under this ITIL certification in Atlanta.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    $94KMin
    $124KAverage
    $159KMax
    Source: Glassdoor
    Hiring Companies
    Adobe hiring for Solution Architect professionals in Atlanta
    Amazon hiring for Solution Architect professionals in Atlanta
    Barclays hiring for Solution Architect professionals in Atlanta
    Accenture hiring for Solution Architect professionals in Atlanta
    Cisco hiring for Solution Architect professionals in Atlanta
    Source: Indeed
  • Annual Salary
    $98KMin
    $109KAverage
    $144KMax
    Source: Glassdoor
    Hiring Companies
    Accenture hiring for ITSM Manager professionals in Atlanta
    IBM hiring for ITSM Manager professionals in Atlanta
    Capgemini hiring for ITSM Manager professionals in Atlanta
    Source: Indeed
  • Annual Salary
    $60KMin
    $84KAverage
    $118KMax
    Source: Glassdoor
    Hiring Companies
    IBM hiring for System Administrator professionals in Atlanta
    Google hiring for System Administrator professionals in Atlanta
    Oracle hiring for System Administrator professionals in Atlanta
    Source: Indeed
  • Annual Salary
    $45KMin
    $58KAverage
    $110KMax
    Source: Glassdoor
    Hiring Companies
    Oracle hiring for Service Delivery Manager professionals in Atlanta
    Capgemini hiring for Service Delivery Manager professionals in Atlanta
    Accenture hiring for Service Delivery Manager professionals in Atlanta
    Source: Indeed

Training Options

Self Paced Learning

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 24x7 learner assistance and support

32% Off$649$949

online Bootcamp

  • Everything in Self-Paced Learning, plus
  • Flexi Pass Enabled: Flexibility to reschedule your cohort within first 90 days of access.
  • Live, online classroom training by top instructors and practitioners
  • Batch starting in Atlanta from:
27th Jul, Weekend Class
2nd Aug, Weekday Class
View All Schedules

41% Off$799$1,349

Corporate Training

Upskill or reskill your teams

  • Flexible pricing & billing options
  • Private cohorts available
  • Training progress dashboards
  • Skills assessment & benchmarking
  • Platform integration capabilities
  • Dedicated customer success manager

ITIL Training Course Curriculum

Eligibility

Successful and well-known IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers will greatly benefit from this educational ITIL certification training course in Atlanta. Both seasoned IT professionals and those just starting in IT can get the ITIL V4 foundation certification.
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Pre-requisites

Learners need to possess an undergraduate degree or a high school diploma.
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Course Content

  • ITIL® 4 Foundation

    Preview
    • Lesson 01 - Course Introduction

      08:02Preview
      • 1.01 Course Introduction
        08:02
    • Lesson 02 - Key Concepts of Service Management

      18:01Preview
      • 2.01 Key Concepts of Service Management
        00:31
      • 2.02 Service Management
        01:39
      • 2.03 Stakeholders of Service Management
        01:25
      • 2.04 Service Consumer Roles
        02:22
      • 2.05 Products and Services
        00:44
      • 2.06 Service Offerings
        01:56
      • 2.07 Service Relationships
        02:31
      • 2.08 Value Outcomes, Costs, and Risks Service Relationships
        02:17
      • 2.09 Risks
        01:38
      • 2.10 Utility and Warranty
        01:51
      • 2.11 Key Takeaways
        01:07
      • Knowledge Check
    • Lesson 03 - Four Dimensions of Service Management

      22:27Preview
      • 3.01 Four Dimensions of Service Management
        00:31
      • 3.02 Dimensions of Service Management
        01:21
      • 3.03 Organizations and People
        02:33
      • 3.04 Information and Technology
        03:10
      • 3.05 Information and Technology Regulations
        00:47
      • 3.06 Selecting the Right Technology
        01:19
      • 3.07 Factors Influencing Technology
        01:07
      • 3.08 Cloud Computing
        01:20
      • 3.09 Partners and Suppliers
        01:40
      • 3.10 Organization Strategy
        02:12
      • 3.11 Value Streams and Processes
        02:12
      • 3.12 Processes
        01:04
      • 3.13 Factors Affecting Service Providers
        02:29
      • 3.14 Key Takeaways
        00:42
      • Knowledge Check
    • Lesson 04 - The ITIL Service Value System

      30:08Preview
      • 4.01 The ITIL Service Value System
        00:31
      • 4.02 Service Value System
        01:53
      • 4.03 Components of SVS
        00:59
      • 4.04 Organizational Silos
        02:27
      • 4.05 ITIL Guiding Principles
        01:26
      • 4.06 Focus on Value
        01:58
      • 4.07 Applying the Principle - Focus on Value
        01:14
      • 4.08 Start Where You Are
        01:55
      • 4.09 Applying the Principle - Start Where You Area
        01:23
      • 4.10 Progress Iteratively with Feedback
        01:48
      • 4.11 Applying the Principle - Progress Iteratively with Feedback
        00:59
      • 4.12 Collaborate and Promote Visibility
        02:00
      • 4.13 Applying the Principle - Collaborate and Promote Visibility
        01:02
      • 4.14 Think and Work Holistically
        00:29
      • 4.15 Applying the Principle - Think and Work Holistically
        01:17
      • 4.16 Keep It Simple and Practical
        00:46
      • 4.17 Applying the Principle - Keep It Simple and Practical
        01:08
      • 4.18 Optimize and Automate
        01:49
      • 4.19 Applying the Principle - Optimize and Automate
        01:41
      • 4.20 Principle Interaction
        02:48
      • 4.21 Key Takeaways
        00:35
      • knowledge Check
    • Lesson 05 - The Service Value Chain

      12:39Preview
      • 5.01 The Service Value Chain
        00:35
      • 5.02 The Service Value Chain Overview
        01:07
      • 5.03 Plan Activity
        01:15
      • 5.04 Improve Activity
        01:09
      • 5.05 Engage Activity
        02:02
      • 5.06 Design and Transition Activity
        01:14
      • 5.07 Obtain or Build Activity
        01:23
      • 5.08 Deliver and Support Activity
        01:22
      • 5.09 Service Value Streams
        01:11
      • 5.10 Key Takeaways
        01:21
      • Knowledge Check
    • Lesson 06 - ITIL Management Practices

      52:03Preview
      • 6.01 ITIL Management Practices
        00:42
      • 6.02 Continual Improvement
        02:55
      • 6.03 Information Security Management
        02:50
      • 6.04 Relationship Management
        02:29
      • 6.05 Supplier Management
        04:15
      • 6.06 Supplier Management Activities
        02:16
      • 6.07 Change Enablement
        03:08
      • 6.08 Incident Management
        02:23
      • 6.09 IT Asset Management
        03:22
      • 6.10 IT Asset Management Activities
        02:16
      • 6.11 Monitoring and Event Management
        02:24
      • 6.12 Problem Management
        03:52
      • 6.13 Release Management
        02:28
      • 6.14 Service Configuration Management
        02:30
      • 6.15 Service Desk
        03:33
      • 6.16 Service Level Management
        03:21
      • 6.17 Service Request Management
        03:11
      • 6.18 Deployment Management
        02:32
      • 6.19 ITIL Terms
        00:53
      • 6.20 Key Takeaways
        00:43
      • Knowledge Check

ITIL Course Advisor

  • Bipin Deshmukh

    Bipin Deshmukh

    Training Consultant

    Has over 35 years of experience in the Information Technology industry involving the full Life-cycle software development, Project/ program Management, Process Management, Quality Management, Test life-cycle in Mid-Size multi-national companies.

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ITIL Exam & Certification

ITIL® 4 Foundation Certification Training in Atlanta
  • What is the format for the ITIL Certification Exam in Atlanta?

    To obtain the ITIL certification in Atlanta, you must complete the following steps:

    1. Finish your certification training.
    2. Pass the ITIL 4 Foundation Exam
    3. Complete the exam in 60 minutes with a score of at least 65% (26 accurate answers out of 40 questions).

    After completion, you will get ITIL certification in Atlanta 

  • Do you provide any practice tests?

    Yes, as part of our ITIL certification in Atlanta course, we give one practice test to assist you to prepare for the actual certification exam. Students are given this free ITIL 4 Practice Exam Questions to get a better handle on the various types of examinations that are included in the ITIL certification in the Atlanta course.

  • How do I schedule/book my ITIL exam in Atlanta?

    Please see the link below for further details on the booking procedure.

    https://www.simplilearn.com/ice9/about_course_images/Raise_exam_request_through_LMS.pdf

  • What is the ITIL 4 Foundation Certification?

    The most commonly recognized and regarded entry-level ITIL certification accessible for IT workers is ITIL 4 Foundation. This contemporary ITIL certification in Atlanta course training for the ITIL framework is intended to demonstrate to students to details of the administration of current IT-enabled services. Students will learn the processes of how ITIL was created to accept contemporary technology and operational procedures, with the necessary principles needed in a service management framework, after finishing the ITIL certification in Atlanta.

  • How long will it take to receive my ITIL® 4 Foundation certification in Atlanta exam result?

    After having successfully passed the ITIL certification in Atlanta test, you will quickly receive the ITIL 4 Foundation results within 10-15 days.

  • Once I have booked my the ITIL certification in Atlanta exam, can I get a refund?

    It is not possible to get a refund once you have scheduled your ITIL certification in Atlanta test and received your voucher.

ITIL Training Reviews

  • Anup Nair

    Anup Nair

    Compliance Manager, Bangalore

    Simplilearn's ITIL certification has helped me advance in my career, transitioning from Team Lead to Assistant Manager with a 35% salary increase. It's among the best solutions for online learning, particularly for those aiming for an ITIL certification or ITIL Foundation.

  • Sundaresan Sethuraman

    Sundaresan Sethuraman

    Senior Manager - Digital Program, Chennai

    The ITIL foundation course is systematic and easy to follow, ideal for beginners looking to pursue an ITIL certification or ITIL Foundation. The trainer follows a step-by-step approach, making it easier to grasp concepts.

  • Kaustubh Yelve

    Kaustubh Yelve

    Global Account Management, Mumbai

    The training sessions were extremely comprehensive and well planned. The course content was focused on industry standards. Mock tests helped us to assess our knowledge and played a crucial role in making us exam ready. Thank you, Simplilearn!

  • Samhita Sarkar

    Samhita Sarkar

    Project Manager, Kolkata

    The ITIL foundation course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.

  • Parth Purohit

    Parth Purohit

    Change Management Partner, Pune

    I began my career with Infosys in March 2013 and quickly realized my strengths in stakeholder management and ITIL-based project handling. Despite working in this field since 2016, I only pursued ITIL certification in 2019. This decision clarified my doubts and led to a new job with a significant salary hike.

  • Rajen Ghosh

    Rajen Ghosh

    Lucknow

    I completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!

  • Efren Jr Bernardino

    Efren Jr Bernardino

    Quezon City

    ITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.

  • Vikas D Pandey

    Vikas D Pandey

    Mumbai

    Thanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.

  • Sameer Marathe

    Sameer Marathe

    Project Manager, Pune

    The certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!

  • Sk Shabbir

    Sk Shabbir

    Kolkata

    Simplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.

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Why Online Bootcamp

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

ITIL Training FAQs

  • What is the average starting salary for an ITIL® certified professional in Atlanta?

    Combining an ITIL® certification with other certifications can significantly increase your salary range. For example, a Cisco certification holder who earns about $83,000 a year can jump to more than $96,000 in salary with an ITIL certification.

  • Which are the top companies that offer jobs for ITIL Certified Professionals in Atlanta?

    KPMG, Kaizen Technologies, JM Huber Corporation, ePATHUSA INC are some of the top companies that offer jobs for ITIL Certified Professionals in Atlanta.

  • Does an ITIL Certification in Atlanta really create a competitive advantage?

    Yes, an certification in ITIL does give you a competitive edge over your competitors.

  • What is the designation of ITIL Certified individuals in Atlanta?

    Here are some of the job titles of ITIL certified individuals in Atlanta:

    • Software engineer

    • ITIL problem manager

    • Network administrator

    • ITIL incident management lead

    • IT project coordinator

  • How to get started with ITIL 4 Certification in Atlanta?

    If you are interested in getting certified in ITIL you can get started with this course to learn everything about ITIL 4 and get certified.

  • What are the roles and responsibilities of ITIL professionals in Atlanta?

    Roles and responsibilities of ITIL professionals include:

    • Responsibility for the entire IT lifecycle 

    • Define strategies, policies, and standards

    • Ensure the best quality of services offered

    • Monitor key performance indicators

    • Guarantee continued improvement in services

  • Can I take the ITIL certification exam in Atlanta without training?

    Yes, learners can self-study for the ITIL certification exam in Atlanta. However, attending an accredited ITIL training is recommended since it helps you gain a deeper understanding of the concepts.

  • What is covered under the 24/7 Support Promise for ITIL certification training in Atlanta?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
     

  • What tools do I need to attend the ITIL training sessions in Atlanta?

    The tools you’ll need to attend ITIL training in Atlanta are:

    • Windows: Windows XP SP3 or higher
    • Mac: OSX 10.6 or higher
    • Internet speed: Preferably 512 Kbps or higher
    • Headset, speakers and microphone: You’ll need headphones or speakers to hear the instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and a microphone.

  • What is the salary of an Information Technology Manager with ITIL foundation skills in Atlanta?

    Information technology manager with an ITIL foundation in Atlanta gets an annual package of $99,750. Based on an individual’s knowledge and skills, one will get a salary from $90k - $136k. ITIL Foundation certification training courses in Atlanta will help you gain experience and procure a higher salary package. 

  • What are the major companies hiring for an Information Technology Manager with ITIL foundation skills in Atlanta?

    The major companies which hire information technology managers with ITIL foundation skills in Atlanta are WarnerMedia, Fooda, Computer Museum Of America, and Taproot Foundation. You can gain a lot of experience by undergoing an ITIL Foundation certification training course in Atlanta. This will increase your chances of getting recruited by any of these companies. 

  • What are the major industries in Atlanta?

    Atlanta has shown growth in the digital industry, and so is called the Transaction Alley. Some of the prominent industries in Atlanta are infrastructure, finance, transportation, logistics, supply chain, education, healthcare, information technology, and advanced manufacturing in fabricated steel, robotics, and innovation. Also, information technology managers are highly sought after in these industries.

  • How to Become an Information Technology Manager with ITIL foundation skills in Atlanta?

    Information technology is one of the most significant and developing sectors of Atlanta. As an information technology manager, you should possess the ability to manage several projects at a time. Along with a certification in the ITIL foundation course, you will develop in-depth knowledge on how to use ITIL structure and service management.

    Here is how you can become an information technology manager with an ITIL Foundation course in Atlanta,

    • Doing internships will help you to gain experience, which will aid you to work in pressure situations in the future. 
    • Develop good interpersonal, management, and leadership skills.
    • Act as a solid team coordinator.

  • How to Find an ITIL Foundation Course in Atlanta?

    Individuals who want to excel in IT management and service should possess additional knowledge of the ITIL framework. There are five stages in a fundamental course of ITIL.

    Some tips to follow while finding an ITIL Foundation Course in Atlanta,

    • Check the internet to find courses on the fundamentals of ITIL and organizations offering these courses.
    • Reach out to the organizations providing ITIL courses.
    • Have a conversation with the professionals in the field and ask them about the available advanced courses.
    • Use course finders provided in the digital platforms to find one in Information Technology Infrastructure Library (ITIL).
       

  • Who needs ITIL Certification?

    ITIL certification is ideal for IT professionals wishing to improve their IT organization's service. The ITIL framework provides a common language for delivering IT services, including more effectively interacting with suppliers and customers to overcome any challenges between IT and business and achieve targeted results. Since the ITIL 4 Foundation certification is a gold standard in the IT service management industry, it provides basic knowledge about the concepts, core principles, and best practices of the IT service management industry. Nowadays, ITIL certification is also finding applications in cloud services.

  • Who are the trainers for live classroom training for ITIL certification?

    All of our highly qualified trainers are ITIL®-certified with more than 15 years of experience in training and working in the IT domain.

  • Is the ITIL certification exam fee included in the ITIL course fee?

    Yes. The ITIL certification exam fee is included in the ITIL course fee.

  • You offer an exam money back guarantee for ITIL training. How does it work?

    Our ITIL training course comes with a 100% money-back guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If you do not pass the ITIL 4 Foundation exam on the first attempt, Simplilearn will refund the ITIL course price to you.
     
    To ensure your success, we strongly recommend that you take the ITIL 4 Foundation exam within a week of the ITIL course completion date—or a maximum of 45 days from the completion of the online training. This way, the ITIL course materials will be fresh in your mind.
     

    Attempt Time Frame Result Money back
    First Within 45 days of course completion Did Not Pass Refund full course price (including exam fees)

    Refund Process: If you do not pass the exam in the first attempt, Simplilearn will refund the full course price to you. To receive a refund, you must make a request through the Help and Support Forum. You must submit a copy of your scorecard along with the date you completed your online classroom training. Simplilearn will refund the course price within 30 days of receiving all required documentation. We will process the refund using the same method you used to pay for the course.
     

    Terms and Conditions: This money-back guarantee applies only to Simplilearn’s ITIL 4 Foundation instructor-led Training. It is not applicable for Simplilearn’s Self-Paced Learning ITIL 4 Foundation courses. The guarantee is valid only for participants who have paid the entire enrollment fee.

    The guarantee becomes void if:

    • Participants do not take the ITIL 4 Foundation examination within 45 days of unlocking the certificate
    • Participants do not maintain 100% attendance in at least one batch of the 16 Hours of Live Online Classroom Training sessions
    • Participants do not complete the e-learning content. The full online study is required to learn the course materials
    • Participants fail to score at least 80% in both of the available online ITIL 4 Foundation Exam practice tests available at Simplilearn.com on the first attempt 
    • Participants fail to book their exam within 6 months from the date of enrollment 
    • Participants do not follow the instructions of the trainer and do not complete the exercises given in the online classroom training
    • Participants do not submit the required documents to Simplilearn
    • Participants failed to request a refund within 15 days of receiving their results 

ITIL® 4 Foundation Certification Training in Atlanta

Atlanta is the most populous city in Georgia. The city’s population is around 5.9 billion. Downtown Loop stretches to a length of 2.7 miles covering tourist areas, and the cost of living in Atlanta is low. It is also known as the streetcar's line. Attributing to the densely canopied tree environment, Atlanta is referred to as a City in a Forest. 

Atlanta’s GDP was estimated at 371.83 billion US Dollars in 2019. It is the ninth-largest metropolitan statistical area with GDP per capita assessed at $56,840. The city encourages the use of electric scooters and has become one of the scooter capitals in the country. In Atlanta, summers are hot and humid, and winters are cold.

Atlanta is the best place for family tours and vacations. It has historic places, including art galleries, museums, famous for its restaurants, and exuberant nightlife. The climate is also moderate, making it one of the few places that can be visited any time during the year. 

A few famous historical places to be visited are,

  • Disclaimer
  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.