ITIL® 4 Foundation Certification Training in Chicago

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Axelos-ITIL

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Accredited By

Axelos-ITIL

ITIL Course Overview

For individuals who want a deeper understanding of the ITIL frameworks and help to improve the overall quality of IT service management in their firm, the ITIL certification in Chicago is essential. Those who gain an ITIL certification will earn up to 40% more than those professionals who do not hold an ITIL certificate in Chicago.

ITIL Training Key Features

100% Money Back Guarantee
100% money-back guarantee*

No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!
  • Earn maximum of 22 PDUs with instructor-led sessions
  • Access to official content from PeopleCert
  • Course fee includes examination fee
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan

Skills Covered

  • ITIL key concepts
  • ITIL process models
  • Customer experience improvements
  • 15 ITIL best practices
  • ITIL central principles
  • Service level management
  • ITSM efficiency
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Begin your journey to success

Get lifetime access to self-paced e-learning content

Benefits

For individuals who want a deeper understanding of the ITIL frameworks and help to improve the overall quality of IT service management in their firm, the ITIL certification in Chicago is essential. Those who gain an ITIL certification will earn up to 40% more than those professionals who do not hold an ITIL certificate in Chicago.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    $94KMin
    $124KAverage
    $159KMax
    Source: Glassdoor
    Hiring Companies
    Adobe hiring for Solution Architect professionals in Chicago
    Amazon hiring for Solution Architect professionals in Chicago
    Barclays hiring for Solution Architect professionals in Chicago
    Accenture hiring for Solution Architect professionals in Chicago
    Cisco hiring for Solution Architect professionals in Chicago
    Source: Indeed
  • Annual Salary
    $98KMin
    $109KAverage
    $144KMax
    Source: Glassdoor
    Hiring Companies
    Accenture hiring for ITSM Manager professionals in Chicago
    IBM hiring for ITSM Manager professionals in Chicago
    Capgemini hiring for ITSM Manager professionals in Chicago
    Source: Indeed
  • Annual Salary
    $60KMin
    $84KAverage
    $118KMax
    Source: Glassdoor
    Hiring Companies
    IBM hiring for System Administrator professionals in Chicago
    Google hiring for System Administrator professionals in Chicago
    Oracle hiring for System Administrator professionals in Chicago
    Source: Indeed
  • Annual Salary
    $45KMin
    $58KAverage
    $110KMax
    Source: Glassdoor
    Hiring Companies
    Oracle hiring for Service Delivery Manager professionals in Chicago
    Capgemini hiring for Service Delivery Manager professionals in Chicago
    Accenture hiring for Service Delivery Manager professionals in Chicago
    Source: Indeed

Training Options

Self Paced Learning

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 2 Official Sample Papers from PeopleCert
  • Earn 19 PDUs for your continual learning
  • 24x7 learner assistance and support

37% Off$599$949

online Bootcamp

  • Everything in Self-Paced Learning, plus
  • Flexi Pass Enabled: Flexibility to reschedule your cohort within first 90 days of access.
  • Live, online classroom training by top instructors and practitioners
  • Batch starting in Chicago from:
20th Dec, Weekday Class
10th Jan, Weekday Class
View All Schedules

41% Off$799$1,349

Corporate Training

Upskill or reskill your teams

  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

ITIL Training Course Curriculum

Eligibility

Not only IT executives, IT architects, operational managers, audit managers, but also planners and consultants, database administrators, ITSM coaches, professional shipping services, and the development team are first rate candidates for the ITIL certification training course in Chicago. The ITIL V4 Foundation Certification is available to be acquired by experienced IT professionals and those that are fresh in their IT careers.
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Pre-requisites

Learners need to possess an undergraduate degree or a high school diploma.
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Course Content

  • ITIL® 4 Foundation

    Preview
    • Lesson 01 - Course Introduction

      08:02Preview
      • 1.01 Course Introduction
        08:02
    • Lesson 02 - Key Concepts of Service Management

      18:01Preview
      • 2.01 Key Concepts of Service Management
        00:31
      • 2.02 Service Management
        01:39
      • 2.03 Stakeholders of Service Management
        01:25
      • 2.04 Service Consumer Roles
        02:22
      • 2.05 Products and Services
        00:44
      • 2.06 Service Offerings
        01:56
      • 2.07 Service Relationships
        02:31
      • 2.08 Value Outcomes, Costs, and Risks Service Relationships
        02:17
      • 2.09 Risks
        01:38
      • 2.10 Utility and Warranty
        01:51
      • 2.11 Key Takeaways
        01:07
      • Knowledge Check
    • Lesson 03 - Four Dimensions of Service Management

      22:27Preview
      • 3.01 Four Dimensions of Service Management
        00:31
      • 3.02 Dimensions of Service Management
        01:21
      • 3.03 Organizations and People
        02:33
      • 3.04 Information and Technology
        03:10
      • 3.05 Information and Technology Regulations
        00:47
      • 3.06 Selecting the Right Technology
        01:19
      • 3.07 Factors Influencing Technology
        01:07
      • 3.08 Cloud Computing
        01:20
      • 3.09 Partners and Suppliers
        01:40
      • 3.10 Organization Strategy
        02:12
      • 3.11 Value Streams and Processes
        02:12
      • 3.12 Processes
        01:04
      • 3.13 Factors Affecting Service Providers
        02:29
      • 3.14 Key Takeaways
        00:42
      • Knowledge Check
    • Lesson 04 - The ITIL Service Value System

      30:08Preview
      • 4.01 The ITIL Service Value System
        00:31
      • 4.02 Service Value System
        01:53
      • 4.03 Components of SVS
        00:59
      • 4.04 Organizational Silos
        02:27
      • 4.05 ITIL Guiding Principles
        01:26
      • 4.06 Focus on Value
        01:58
      • 4.07 Applying the Principle - Focus on Value
        01:14
      • 4.08 Start Where You Are
        01:55
      • 4.09 Applying the Principle - Start Where You Area
        01:23
      • 4.10 Progress Iteratively with Feedback
        01:48
      • 4.11 Applying the Principle - Progress Iteratively with Feedback
        00:59
      • 4.12 Collaborate and Promote Visibility
        02:00
      • 4.13 Applying the Principle - Collaborate and Promote Visibility
        01:02
      • 4.14 Think and Work Holistically
        00:29
      • 4.15 Applying the Principle - Think and Work Holistically
        01:17
      • 4.16 Keep It Simple and Practical
        00:46
      • 4.17 Applying the Principle - Keep It Simple and Practical
        01:08
      • 4.18 Optimize and Automate
        01:49
      • 4.19 Applying the Principle - Optimize and Automate
        01:41
      • 4.20 Principle Interaction
        02:48
      • 4.21 Key Takeaways
        00:35
      • knowledge Check
    • Lesson 05 - The Service Value Chain

      12:39Preview
      • 5.01 The Service Value Chain
        00:35
      • 5.02 The Service Value Chain Overview
        01:07
      • 5.03 Plan Activity
        01:15
      • 5.04 Improve Activity
        01:09
      • 5.05 Engage Activity
        02:02
      • 5.06 Design and Transition Activity
        01:14
      • 5.07 Obtain or Build Activity
        01:23
      • 5.08 Deliver and Support Activity
        01:22
      • 5.09 Service Value Streams
        01:11
      • 5.10 Key Takeaways
        01:21
      • Knowledge Check
    • Lesson 06 - ITIL Management Practices

      52:03Preview
      • 6.01 ITIL Management Practices
        00:42
      • 6.02 Continual Improvement
        02:55
      • 6.03 Information Security Management
        02:50
      • 6.04 Relationship Management
        02:29
      • 6.05 Supplier Management
        04:15
      • 6.06 Supplier Management Activities
        02:16
      • 6.07 Change Enablement
        03:08
      • 6.08 Incident Management
        02:23
      • 6.09 IT Asset Management
        03:22
      • 6.10 IT Asset Management Activities
        02:16
      • 6.11 Monitoring and Event Management
        02:24
      • 6.12 Problem Management
        03:52
      • 6.13 Release Management
        02:28
      • 6.14 Service Configuration Management
        02:30
      • 6.15 Service Desk
        03:33
      • 6.16 Service Level Management
        03:21
      • 6.17 Service Request Management
        03:11
      • 6.18 Deployment Management
        02:32
      • 6.19 ITIL Terms
        00:53
      • 6.20 Key Takeaways
        00:43
      • Knowledge Check
    • Lesson 07: Online Video Lectures

      08:47:04Preview
      • 7.01 Course Introduction
        11:01
      • 7.02 Key Concepts of Service Management
        50:37
      • 7.03 Four Dimensions of Service Management
        01:22:15
      • 7.04 ITIL Service Value System
        01:43:10
      • 7.05 The Service Value Chain
        45:04
      • 7.06 ITIL Management Practices
        02:58:01
      • 7.07 Mock Test Papers Discussion
        56:56

ITIL Course Advisor

  • Bipin Deshmukh

    Bipin Deshmukh

    Training Consultant

    Has over 35 years of experience in the Information Technology industry involving the full Life-cycle software development, Project/ program Management, Process Management, Quality Management, Test life-cycle in Mid-Size multi-national companies.

  • David Podeweltz

    David Podeweltz

    Director of Program Management

    Dynamic and collaborative Director of Program Management with over 10 years of experience and a strong passion for Agile transformations and Operational Excellence. Proven track record in driving large-scale, complex programs across various industries.

prevNext

ITIL 4 Foundation Exam & Certification

ITIL® 4 Foundation Certification Training in Chicago
  • What is the ITIL 4 Foundation Certification?

    ITIL certification in Chicago is the most recognized entry-level entry certification available for IT professionals. The most modern ITIL V4 certification training for ITIL certification in the Chicago framework is created to demonstrate to students the modern services that support IT, including other main concepts and common languages used in the life cycle.

  • What is the format of the ITIL Exam?

    To receive ITIL training in Chicago, you must:

    1. Complete certification training
    2. Take the exam for ITIL Certification in Chicago
    3. Score at least 65% on the exam (26 correct answers from 40 questions) in 60 minutes

  • Do you provide any practice tests?

    To help you in becoming confident for the actual certification exam, we guarantee to add our ITIL certification in Chicago as part of the tuition. You can use these free ITIL Questions for the exam to get a better understanding of the kind of examinations that will be administered as part of the ITIL training in Chicago.

  • How do I schedule/book my exam?

    For further details on the booking process, please see the link provided https://www.simplilearn.com/ice9/about_course_images/Raise_exam_request_through_LMS.pdf

  • How long will it take to receive my ITIL certification in Chicago exam result?

    After completing the ITIL V4 certification exam, you will quickly receive your ITIL 4 Foundation results within 10-15 days.

  • Once I have booked the ITIL certification in Chicago exam, can I get a refund?

    Once you have booked your ITIL V4 certification exam and received your voucher, you will not be able to cancel your registration.

  • What is the ITIL 4 Foundation exam?

    The ITIL 4 Foundation exam is an entry-level certification test and a good starting point for anyone wanting to challenge their skills in the ITIL framework for IT service management. The exam will test your understanding of the core ITIL 4 principles, which often include Lean, Agile, and DevOps concepts. The exam is available online, and you can take it anytime, making it convenient for busy IT professionals.

    Our ITIL® 4 Certification Training Course is tailored to help you understand how to manage modern IT-enabled services. It covers key concepts and common practices throughout the service lifecycle, giving you the knowledge and confidence to pass the exam on your first try.

ITIL Training Reviews

  • Ammar Abdalla Ahmed

    Ammar Abdalla Ahmed

    Senior Technology Analyst, California City

    After completing this course and gaining practical experience, I landed a new job with a 35% salary hike and I am grateful for that. I loved the flexibility Simplilearn offers, allowing me to study on my own schedule. This course helped me transition my career, and my long-term goal is to build an IT service company in the United States.

  • Priscilla Taylor

    Priscilla Taylor

    Cyber Security Admin Manager, Atlanta

    This course turned out to be very fruitful for me. It got me a new job, promotion & salary hike within the organization, as well as new projects. The comprehensive curriculum, 24x7 learning support, and flexible schedule made my learning journey smooth. I appreciate the communication & motivation from the staff of Simplilearn in the United States.

  • Jose Ruben Gomez

    Jose Ruben Gomez

    Process Excellence Leader, Houston

    After completing various courses from Simplilearn in the IT category, I successfully shifted from business development to IT services. I gained critical skills used in my role as a Process Excellence Leader at U.S. Bank in the United States. My salary increased by 31%, all thanks to my learnings from this course.

  • Jeffery MacDonald

    Jeffery MacDonald

    Service Desk Specialist, Calgary

    While at JD Irving, I realized the need to upskill and chose Simplilearn for ITIL certification. The expert-led, blended learning approach was excellent, helping me land a Service Desk Specialist role at ABM Integrated Solutions, a reputed company based out in Canada. I now aim to apply my skills and work towards a team lead position.

  • Anup Nair

    Anup Nair

    Compliance Manager, Toronto

    Simplilearn's ITIL certification helped me transition from Team Lead to Assistant Manager with a 35% salary increase. It's an excellent platform for those pursuing ITIL certification, especially as I work towards my goal of moving to Canada and advancing my career in IT service management.

  • Samhita Sarkar

    Samhita Sarkar

    Project Manager, Kolkata

    The ITIL foundation course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.

  • Sundaresan Sethuraman

    Sundaresan Sethuraman

    Senior Manager - Digital Program, Chennai

    The ITIL foundation course is systematic and easy to follow, ideal for beginners looking to pursue an ITIL certification or ITIL Foundation. The trainer follows a step-by-step approach, making it easier to grasp concepts.

  • Parth Purohit

    Parth Purohit

    Change Management Partner, Pune

    I began my career with Infosys in March 2013 and quickly realized my strengths in stakeholder management and ITIL-based project handling. Despite working in this field since 2016, I only pursued ITIL certification in 2019. This decision clarified my doubts and led to a new job with a significant salary hike.

  • Rajen Ghosh

    Rajen Ghosh

    Lucknow

    I completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!

  • Efren Jr Bernardino

    Efren Jr Bernardino

    Quezon City

    ITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.

  • Vikas D Pandey

    Vikas D Pandey

    Mumbai

    Thanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.

  • Sameer Marathe

    Sameer Marathe

    Project Manager, Pune

    The certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!

  • Sk Shabbir

    Sk Shabbir

    Kolkata

    Simplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.

prevNext

Why Join this Program

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

ITIL Training FAQs

  • What is the salary of ITIL Certified Professional in Chicago?

    Based on recent job postings by major organizations on ZipRecruiter, we can say that ITIL Foundation job market in both Chicago, IL is high. An ITIL Certified Professional in Chicago makes on average $90,195 per year, or $2,087 (2%) more than the average annual salary of $88,108 (non-certified professional).

  • What are the top companies that offer jobs for ITIL certified professional in Chicago?

    CNO Financial Group INC, The Vitality Group, and Ryerson are some of the popular companies hiring ITIL certified professionals in Chicago. Your chances of getting hired in such companies to increase when you take an ITIL Foundation course in Chicago.

  • What is the designation of ITIL Certified individuals in Chicago?

    Here are some of the job titles of ITIL certified individuals in Chicago:

    • Software engineer

    • ITIL problem manager

    • Network administrator

    • ITIL incident management lead

    • IT project coordinator

  • How to get started with ITIL 4 Certification in Chicago?

    If you are interested in getting certified in ITIL you can get started with this course to learn everything about ITIL 4 and get certified.

  • What are the roles and responsibilities of ITIL professionals in Chicago?

    Roles and responsibilities of ITIL professionals in Chicago include:

    • Responsibility for the entire IT lifecycle 

    • Define strategies, policies, and standards

    • Ensure the best quality of services offered

    • Monitor key performance indicators

    • Guarantee continued improvement in services

  • What is covered under the 24/7 Support Promise for ITIL certification training in Chicago?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
     

  • What tools do I need to attend the ITIL training sessions in Chicago?

    The tools you’ll need to attend ITIL training in Chicago are:

    • Windows: Windows XP SP3 or higher
    • Mac: OSX 10.6 or higher
    • Internet speed: Preferably 512 Kbps or higher
    • Headset, speakers and microphone: You’ll need headphones or speakers to hear the instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and a microphone.

  • Does an ITIL Certification in Chicago really create a competitive advantage?

    Yes, an certification in ITIL does give you a competitive edge over your competitors.

  • Can I take the ITIL certification exam in Chicago without training?

    Yes, learners can self-study for the ITIL certification exam. However, attending an accredited ITIL training is recommended since it helps you gain a deeper understanding of the concepts.

  • What are the main differences between ITIL V3 V/s ITIL 4?

    ITIL 4 should be seen as an expansion of the time-tested ITIL framework, not a replacement. ITIL 4 and ITIL V3 provide guidance based on the same underlying principles, but ITIL 4 takes a new approach to present this guidance. While ITIL 4 retains many of the core elements of ITIL V3, and much of the existing guidance will be recognizable in parts of ITIL 4, the new modules are distinct from the old ones.

  • What is the salary of an ITIL 4 Expert in Chicago?

    The average salary for an ITIL 4 Expert in Chicago is $132,687/year. The important factors such as experience level and job location play an important role while deciding the salary for an ITIL 4 Expert. An ITIL certification in Chicago would help you learn the in-demand skills needed for the job profile.

  • What are the major companies hiring for ITIL 4 Experts in Chicago?

    Messina Group, CyberCoders, Mindlance, Affy Tapple are some of the companies hiring for this role. Undertaking an ITIL certification in Chicago is a good choice to get started in this domain.

  • What are the major industries in Chicago?

    The central location of Chicago is a key element for the growth of many industries. The technology, food industry, and business service are some of Chicago's economic sectors. With more technology companies establishing in the city, the need for professionals with experience in ITIL training in Chicago is usually high.

  • What are the major industries in Chicago?

    Manufacturing, printing, publishing, insurance, transportation, financial trading and services, and food processing are all important sectors in Chicago. TOGAF training in Chicago is one of the most effective strategies to get a full-time job with a promising future. With the increasing need for online business platforms and solution design, this is one of the most outstanding jobs available.

  • Who needs ITIL Certification?

    ITIL certification is ideal for IT professionals wishing to improve their IT organization's service. The ITIL framework provides a common language for delivering IT services, including more effectively interacting with suppliers and customers to overcome any challenges between IT and business and achieve targeted results. Since the ITIL 4 Foundation certification is a gold standard in the IT service management industry, it provides basic knowledge about the concepts, core principles, and best practices of the IT service management industry. Nowadays, ITIL certification is also finding applications in cloud services.

  • Who are the trainers for live classroom training for ITIL certification?

    All of our highly qualified trainers are ITIL®-certified with more than 15 years of experience in training and working in the IT domain.

ITIL® 4 Foundation Certification Training in Chicago

Chicago is Illinois' most populated city with an estimated population of 2,693,976 in 2019. Chicago is located on the southwest shore of Michigan Lake on the northwest side of Illinois. The city of Chicago, which connects the Mission River and the Great Lakes watershed, is located on the mainland of the Portage River. With four separate seasons, Chicago has a standard continental warm summer temperature.

Chicago is the worldwide financial, cultural, commercial, telecommunications, transport, technological, and education center. Chicago's GDP in 2019 stood at $618.62 billion, while GDP per capita was $65,407.

In the US and around the world, Chicago is and always will be one of the most popular tourist attractions. In Chicago, there are some of the world's biggest parks and museums. Here are a couple of sites to visit while the city:

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  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.