ITIL® 4 Foundation Certification Training in Thiruvananthapuram

ITIL Certification Course FAQs

• What is the average starting salary for an ITIL certified professional in Thiruvananthapuram?

  Combining an ITIL certification in Thiruvananthapuram with other certifications can significantly increase your salary range. For example, a Cisco certification holder who earns about $83,000 a year can jump to more than $96,000 in salary with an ITIL certification.

• What are the roles and responsibilities of ITIL professionals in Thiruvananthapuram?

  Roles and responsibilities of ITIL professionals in Thiruvananthapuram include:

  • Responsibility for the entire IT lifecycle 

  • Define strategies, policies, and standards

  • Ensure the best quality of services offered

  • Monitor key performance indicators

  • Guarantee continued improvement in services

• Does an ITIL Certification training in Thiruvananthapuram really create a competitive advantage?

  Yes, an certification in ITIL certification training in Thiruvananthapuram does give you a competitive edge over your competitors.

• Can I take the ITIL certification exam in Thiruvananthapuram without training?

  Yes, learners can self-study for the ITIL certification exam. However, attending an accredited ITIL training is recommended since it helps you gain a deeper understanding of the concepts.

• How to get started with ITIL 4 Certification training in Thiruvananthapuram?

  If you are interested in getting certified in ITIL you can get started with this ITIL course to learn everything about ITIL 4 and get certified.

• What is covered under the 24/7 Support Promise for ITIL certification training in Thiruvananthapuram?

  We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
   

• What tools do I need to attend the ITIL training sessions in Thiruvananthapuram?

  The tools you’ll need to attend ITIL training in Thiruvananthapuram are:

  • Windows: Windows XP SP3 or higher
  • Mac: OSX 10.6 or higher
  • Internet speed: Preferably 512 Kbps or higher
  • Headset, speakers and microphone: You’ll need headphones or speakers to hear the instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and a microphone.

• Who needs ITIL Certification?

  ITIL certification is ideal for IT professionals who wish to make service improvements for their IT organization. The ITIL framework provides a common language in delivering IT services—including interacting with suppliers and customers more effectively to overcome any challenges between IT and business to achieve targeted results. Since the ITIL Certification is a gold standard in the IT service management industry, it provides basic knowledge about the concepts, core principles, and best practices of IT service management industry.

• Is the ITIL V4 certification exam fee included in the ITIL course fee?

  Yes. The ITIL V4 certification exam fee is included in the ITIL course fee.

• Who are the trainers for live classroom training for ITIL V4 certification?

  All of our highly qualified trainers are ITIL®-certified with more than 15 years of experience in training and working in the IT domain.

• How do I renew my ITIL certification?

  Effective from 1^st Jan’23 ITIL 4 Foundation certification will hold validity of 3 years unless renewed. Three main renewal routes to maintain certified status:

  Retaking an examination before the certification expiry date.

  • Taking further certifications before the renewal date. The renewal date for all certifications within the certification suite will be automatically updated.
  • Collecting and logging professional development points via MyAxelos membership platform: 20 CDP (continuous professional development) points each year, across different categories of CDP for 3 years consecutively.

  Note: Affect every certification from 3 years prior to the above date with transition period of 6 months

• How long does ITIL Foundation certification last?

  The ITIL 4 Foundation certificate does not expire.

• Is this live ITIL training, or will I watch pre-recorded videos? What if I miss a session?

  All of the classes are conducted via live online streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We also provide recordings of each session you attend if you miss a ITIL training session or for future reference.

  Online classroom training for ITIL® is conducted via live streaming and run by an ITIL-certified trainer with more than 15 years of work and training experience. The class is attended by a global audience to enrich your learning experience.

• Is there any difference between ITIL V3 and ITIL 4 certification?

  ITIL® 4 should be seen as an expansion of the time-tested ITIL framework, not a replacement. ITIL®4 and ITIL® V3 provide guidance based on the same underlying principles, but ITIL® 4 takes a new approach to present this guidance. While ITIL® 4 retains many of the core elements of ITIL® V3, and much of the existing guidance will be recognizable in parts of ITIL® 4, the new modules are distinct from the old ones.

• When will ITIL® v3 be discontinued?

  The transition will be a gradual process, allowing our learners to have enough time to move from ITIL® v3 to ITIL 4 and to continue collecting their ITIL v3 Intermediate credits to enable the transition to ITIL Managing Professional. 

• What is Global Teaching Assistance for ITIL certification training?

  Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the ITIL course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.
   

• Can I cancel my enrollment for ITIL training? Will I get a refund?

  Yes, you can cancel your enrollment ITL training. We provide a refund after deducting the administration fee. To learn more, please read our Refund Policy.

• Who is the ITIL Certification provider?

  Since 2013, AXELOS owns and manages the ITIL certification.

• What is the designation of ITIL Certified individuals?

  Here are some of the job titles of ITIL certified individuals:

  • Software engineer

  • ITIL problem manager

  • Network administrator

  • ITIL incident management lead

  • IT project coordinator

• Where can I get ITIL Certification Exam questions for practice?

  Simplilearn provides a free ITIL practice test that contains questions in line with the ITIL certification exam and helps you prepare for the certification exam.

• What is the time duration for ITIL Certification Exam?

  The ITIL certification exam is 60 mins long.

• What is the process to get an ITIL Certificate?

  An individual needs to attend the online classroom training for ITIL Foundation that spans for two and a half days and then pass the associated exam. There is also an option to do independent study and take the training in distance learning mode. AXELOS’ Accredited Training Organizations offer such training.

• Why is an ITIL Certificate necessary?

  The ITIL Foundation certification is necessary as it introduces professionals to the management of modern IT-enabled services, provides them with an understanding of the common language and key concepts, and shows them how to improve their work with ITIL 4 guidance.

• How do I download the ITIL Certificate?

  You can download the ITIL certificate from your PeopleCert account after you pass the test.

• What are the different languages in which we can take the ITIL Certificate Exam?

  The ITIL 4 Foundation exams are available in these languages: English, Brazilian Portugese, Chinese, Dutch, French, German, Italian, Japanese, Polish, and Spanish.

• What should I do if I fail my ITIL Certificate Exam?

  You can retake the ITIL Foundation exam by paying the exam fee in case you fail on your first attempt. There is no limit on the number of retakes. However, with our ITIL training, you will be able to ace it comfortably.

• When will I receive my ITIL Certificate Exam results?

  Individuals who appear for web-based exams get their score report immediately after completing the ITIL Foundation exam. Those who take a paper-based exam get their result within three days upon receipt of the exam papers.