Course Overview

This ITIL 4 Specialist: HVIT course will help you become familiar with working practices like agile and lean management and technologies such as automation testing, cloud, and more. This course is relevant for ITIL Managing Professionals (ITIL MPs) and ITIL Strategic Leaders (ITIL SLs), who work toward delivering high velocity-IT.

Key Features

  • Exam fee included
  • One simulation exam
  • E-learning will be available from 31st March 2020

Skills Covered

  • Agile and lean management
  • Risk management
  • Information security management
  • Infrastructure management
  • Platform management
  • Service continuity management
  • Monitoring and event management
  • Problem management
  • Digital transformation

Training Options

Self-Paced Learning

$ 1,199

  • Lifetime access to high-quality self-paced e-learning content and live class recordings
  • 24x7 learner assistance and support

Corporate Training

Customized to your team's needs

  • Blended learning delivery model (self-paced e-learning and/or instructor-led options)
  • Course, category, and all-access pricing
  • Enterprise-class learning management system (LMS)
  • Enhanced reporting for individuals and teams
  • 24x7 teaching assistance and support

Course Curriculum

Eligibility

This ITIL 4 Specialist: HVIT course is ideal for candidates in IT management and service management roles as well as for individuals who want to achieve the ITIL Managing Professional (MP) designation. This ITIL 4 Specialist: HVIT Course is also well-suited for professionals continuing their journey as IT managers, ITSM managers and practitioners, and professionals managing IT-enabled products and services.<br /> &nbsp;
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Pre-requisites

To be eligible for this ITIL 4 Specialist: HVIT training, applicants should have: <ul> <li>Passed the ITIL 4 Foundation examination&nbsp;</li> <li>Attended an accredited training course for this module</li> </ul>
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Course Content

  • ITIL 4 Specialist - High Velocity IT

    Preview
    • Lesson 01 - Course Introduction

      07:16Preview
      • 1.01 Course Introduction
        07:16
    • Lesson 02 - High Velocity Nature of Digital Enterprise

      28:54Preview
      • 2.01 High Velocity Nature of Digital Enterprise
        00:33
      • 2.02 Key Concepts of High Velocity IT
        02:11
      • 2.03 Digital Technology
        00:46
      • 2.04 Digital Organization
        02:24
      • 2.05 Digital Transformation
        01:19
      • 2.06 IT Transformation
        03:16
      • 2.07 Digital Products
        01:20
      • 2.08 Service Interactions
        02:02
      • 2.09 High Velocity IT Objectives
        03:13
      • 2.10 Techniques for Valuable Investments
        02:31
      • 2.11 Techniques for Fast Development
        03:35
      • 2.12 Techniques for Resilient Operations
        02:03
      • 2.13 Techniques for Co-Created Value
        02:09
      • 2.14 Techniques for Assured Conformance
        01:01
      • 2.15 Key Takeaways
        00:31
      • Knowledge Check
    • Lesson 03 - Digital Product Life Cycle

      28:15Preview
      • 3.01 Digital Product Life Cycle
        00:36
      • 3.02 ITIL Operating Model
        02:54
      • 3.03 Digital Product Life Cycle
        03:05
      • 3.04 Digital Product Life Cycle: Customer's Perspective
        02:17
      • 3.05 The ITIL Service Value Chain
        01:59
      • 3.06 Value Chain Activities Combined with DevOps
        02:05
      • 3.07 Service Consumer and Service Provider Interactions
        01:58
      • 3.08 Value Streams
        01:19
      • 3.09 Making Value Streams Effective
        02:40
      • 3.10 The Four Dimensions of Service Management
        01:58
      • 3.11 Information and Technology
        01:52
      • 3.12 Partners and Suppliers
        01:06
      • 3.13 Value Streams and Processes
        01:56
      • 3.14 Four Dimensions: External Factors
        01:53
      • 3.15 Key Takeaways
        00:37
      • Knowledge Check
    • Lesson 04 - HVIT Approaches

      46:05Preview
      • 4.01 High Velocity IT Approaches
        00:33
      • 4.02 Key Characteristics of High Velocity IT.
        02:29
      • 4.03 Lean
        02:21
      • 4.04 Agile
        03:22
      • 4.05 Resilient
        02:03
      • 4.06 Continuous
        01:44
      • 4.07 HVIT Characteristics to Co-create Value
        01:54
      • 4.08 Key Behavior Patterns
        03:33
      • 4.09 Models and Concepts of HVIT Culture
        01:10
      • 4.10 Ethics
        01:24
      • 4.11 Ethical Behavior
        02:15
      • 4.12 Ethical Behavior - Artificial Intelligence
        01:27
      • 4.13 Ethics - Typical Behavior Patterns
        00:32
      • 4.14 Design Thinking
        01:38
      • 4.15 Design Thinking: Behavior Patterns
        00:45
      • 4.16 Safety Culture
        01:49
      • 4.17 Working in Complex Environments
        01:57
      • 4.18 Complexity Thinking: Cynefin Model
        02:56
      • 4.19 Working in Complex Environments Behavior: Patterns
        01:28
      • 4.20 Lean Culture
        01:21
      • 4.21 Elements of Lean Culture
        02:13
      • 4.22 Lean Culture Behavior: Patterns
        00:38
      • 4.23 ITIL Continual Improvement Model
        01:09
      • 4.24 Toyota Kata
        02:38
      • 4.25 The OODA Loop
        01:09
      • 4.26 Continual Improvement Behavior: Patterns
        00:37
      • 4.27 Key Takeaways
        01:00
      • Knowledge Check
    • Lesson 05 - High Velocity IT Techniques

      03:08:36Preview
      • 5.01 High Velocity IT Techniques
        00:36
      • 5.02 Valuable investments
        03:19
      • 5.03 Prioritization Techniques
        01:59
      • 5.04 Other Prioritization Techniques
        01:55
      • 5.05 Minimum Viable Products and Services
        02:09
      • 5.06 Practices for Minimum Viable Products and Services
        01:34
      • 5.07 Product or Service Ownership
        03:07
      • 5.08 AB Testing
        01:55
      • 5.09 Portfolio Management
        03:14
      • 5.10 Portfolio Management Practice - Success Factors
        00:54
      • 5.11 Ensuring Sound Investment Decisions
        02:57
      • 5.12 Ensuring Continual Improvement of Portfolios
        02:49
      • 5.13 Fast Development
        03:30
      • 5.14 Infrastructure as Code
        02:57
      • 5.15 Practices for Infrastructure as Code
        01:42
      • 5.16 Loosely Coupled Information System Architecture
        02:41
      • 5.17 Practices for Loosely Coupled Information System Architecture
        01:21
      • 5.18 Reviews and Retrospectives
        02:06
      • 5.19 Blameless Postmortems
        02:15
      • 5.20 Continual Business Analysis
        02:11
      • 5.21 Practices for Continual Business Analysis
        01:48
      • 5.22 Continuous Integration, Delivery, and Deployment
        03:33
      • 5.23 Practices for CI-CD
        01:12
      • 5.24 Continuous Testing
        02:58
      • 5.25 Types of Software Testing
        03:37
      • 5.26 Kanban
        02:22
      • 5.27 Architecture Management
        01:55
      • 5.28 Architecture Management Success Factors
        03:21
      • 5.29 Business Analysis
        01:38
      • 5.30 Business Analysis: Success Factors
        03:44
      • 5.31 Deployment Management.
        03:13
      • 5.32 Service Validation and Testing
        03:22
      • 5.33 Service Validation and Testing: Success Factors
        04:16
      • 5.34 Factors for Test strategy
        04:12
      • 5.35 Software Development and Management
        01:38
      • 5.36 Software Development and Management: Success Factors
        03:16
      • 5.37 Resilient Operations
        03:03
      • 5.38 Technical Debt
        03:15
      • 5.39 Chaos engineering
        01:42
      • 5.40 Chaos Monkey
        02:51
      • 5.41 Definition of Done
        02:29
      • 5.42 Definition of Done: Considerations
        01:42
      • 5.43 Definition of Done: High Impact Practices
        02:48
      • 5.44 Version Control
        02:31
      • 5.45 Version Control: High Impact Practices
        01:20
      • 5.46 AIOps
        02:16
      • 5.47 AIOps: High Impact Practices
        01:29
      • 5.48 ChatOps
        02:35
      • 5.49 Site Reliability
        02:53
      • 5.50 Site Reliability Engineering - High Impact Practices
        02:11
      • 5.51 Availability Management
        02:47
      • 5.52 Availability Management: Success Factors
        03:21
      • 5.53 Capacity and Performance Management
        01:47
      • 5.54 Capacity and Performance Management: Success Factors
        01:56
      • 5.55 Measure, Assess, and Report Performance and Capacity
        02:17
      • 5.56 Monitoring and Event Management
        02:09
      • 5.57 Monitoring and Event Management - Success Factors
        02:47
      • 5.58 Ensuring Availability of Data
        02:11
      • 5.59 Problem Management
        01:41
      • 5.60 Service Continuity Management
        01:23
      • 5.61 Service Continuity Management - Success Factors
        02:50
      • 5.62 Infrastructure and Platform Management
        02:07
      • 5.63 Infrastructure and platform management: Success factors
        02:51
      • 5.64 Meeting the Organization's Needs
        02:35
      • 5.65 Co-Created Value
        02:18
      • 5.66 Co-Created Value in HVIT Environments
        02:31
      • 5.67 Service Experience
        02:59
      • 5.68 Assured Conformance
        02:04
      • 5.69 DevOps Audit Defense Toolkit
        02:07
      • 5.70 DevSecOps
        02:32
      • 5.71 Peer Review
        02:05
      • 5.72 Information Security Management
        01:45
      • 5.73 Information Security Management: Success Factors
        04:07
      • 5.74 Risk Management
        01:59
      • 5.75 Establish Governance and Nurture Culture
        02:06
      • 5.76 Risk Analysis
        03:18
      • 5.77 Key Takeaways
        01:42
      • Knowledge Check

Exam & Certification

ITIL® 4 Specialist: High Velocity IT Course
  • What are the prerequisites for this course?

    To be eligible to take this ITIL Specialist: HVIT training, applicants should have:

    • Passed the ITIL 4 Foundation examination
    • Attended an accredited training course for this module

  • What is the format for the ITIL 4 Specialist: HVIT certification exam?

    • Complete ITIL 4 Specialist: HVIT  training
    • Take the ITIL 4 Specialist: HVIT certification exam
    • Score at least 70 percent in the exam (28 correct answers out of 40 questions) in 90 minutes

  • What is the purpose of the ITIL 4 Specialist: HVIT examination?

    The ITIL 4 Specialist: HVIT examination determines whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL Specialist: HVIT publication to establish a digitally driven IT organization. The  ITIL Specialist: HVIT qualification is one of the prerequisites for the designation of ITIL 4 Managing Professional, which assesses the candidate’s knowledge of how to run successful IT-enabled services, teams, and workflows.

  • How long will it take to receive my ITIL 4 Specialist: HVIT exam results?

    You will receive the ITIL 4 Specialist: HVIT exam results within 10-15 business days after you take the exam.
     

  • How do I schedule/book my exam?

    Simplilearn has provided a document with detailed instructions (including screenshots) regarding the booking process.

  • Once I have booked my exam, can I get a refund?

    Once you have booked your exam and the voucher has been issued, it can’t be refunded.

  • Are there any sample exams available for the ITIL 4 Specialist: HVIT training?

    Yes. After training, you will receive a mock test to help you prepare for the ITIL 4 Specialist: HVIT exam.
     

  • Until when can I procure exam voucher from Simplilearn?

    Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase. In case the exam fee goes up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.

  • What is the validity of my exam voucher?

    Exam vouchers are valid for one year from the date of issuance. If you do not book the exam within one year from the purchase of a voucher, you will need to buy the voucher again per the actual price.

FAQs

  • Who are the trainers for the live classroom training?

    All of our trainers are ITIL-certified and have more than 15 years of experience in training and working in IT.

  • Is the exam fee included in the course fee?

    Yes. The examination fee is included in the course fee.

  • Does my ITIL Specialist: HVIT certificate expire?

    The  ITIL 4 Specialist: HVIT certificate does not expire.

  • What is Global Teaching Assistance?

    Our teaching assistants are a dedicated team of subject matter experts motivated to help you get certified on your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Global Teaching Assistance is available during regular business hours.

  • What is covered under the 24/7 Support Promise?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you’ll have lifetime access to the community forum, even after you complete your course.

  • What if I miss a class?

    Simplilearn provides recordings of each class so you can review them as needed before the next session. With Flexi-Pass, Simplilearn gives you access to all classes for 90 days so that you have the flexibility to choose sessions at your convenience.

  • Can I cancel my enrollment? Will I get a refund?

    Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, you can view our Refund Policy.

  • Disclaimer
  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.