Course Description

  • What are the course objectives?

    Our PMI-ACP training program is aligned to the 2017 PMI® guidelines and is designed to help you pass your PMI-ACP® exam in the first attempt. The PMI-ACP course covers agile methodologies, tools, and techniques extensively and provides real-life scenarios plugged in throughout the course. The course also covers the concepts of the Agile Practice Guide, a newly added reference material for the PMI-ACP exam. 
    The course covers the seven domains in the same sequence as specified in PMI’s exam content outline, including: 
    • Agile principles and mindset
    • Value driven delivery
    • Stakeholder engagement
    • Team performance
    • Adaptive planning
    • Problem detection and resolution
    • Continuous improvement

  • What skills will you learn in PMI-ACP training?

    This PMI ACP training course will enable you to:
    • Understand the history of agile, including founding, evolution, core concepts and principles
    • Develop a working knowledge of the Agile principles of Scrum, Kanban, XP and TDD
    • Develop the expertise of implementing multi-iterative development models for any scale of projects
    • Develop the ability to deliver high velocity stories and epics
    • Develop the knowledge and skills required to clear the PMI-ACP certification exam along with the requisite 21 PDUs 
    The course also provides an introduction to the application process for the certification exam and will show you how to best pass the exam with tips and tricks, strategies and tools.

  • Who should take PMI ACP course?

    The PMI Agile Certified Professional training program is a professional requirement across the IT and tech industry for all project management roles around the world. This  PMI ACP certification training is best suited for:
    • Project managers
    • Agile team members
    • Associate/asst. manager - projects
    • Team leads/managers
    • Project executives/engineers
    • Software developers
    • Any professional aspiring to be a project manager
    Certified agile practitioners earn more than their uncertified colleagues, often with annual salaries over $100,000.

  • What projects will I work on as a part of the course?

    Project 1: E-commerce Website Functionality Creation
    Participants will learn how the three agile roles (Product Owner, Scrum Master, and Scrum Team) complement each other in a real-time project on Jira. This demo of an e-commerce website will let users understand and create backlogs, user stories, tasks, epics and sub-tasks. It will also show them how to manage multiple releases.
     
    Project 2: Smart Weather
    You will complete two industry-based tasks provided by the product owner of a new technology division. The projects involve creating a portal to provide weather-based services to multiple clients. The portal needs to pull the weather forecast from various public services so that the captured data can be used for various purposes. Implementation of this project should be completed through JIRA. You will choose one of the tasks mentioned below and submit the task screenshots through LMS:
     
    Task 1:
    BigBucks Café, a leading chain of premium coffee shops, wants you to use weather data to regulate and manage its daily operations. As a Scrum Master, you need to resolve and create a prioritized product backlog for the scrum team.
     
    Task 2:
    The world’s largest life insurance company, LeViva, wants to launch an app to serve its customers, and they would like to use the weather forecast. As a Scrum Master, you need to resolve and create a prioritized product backlog for the scrum team.

Course Preview

    • Lesson 1: Course Introduction

      16:42
      • 0.1 Course Introduction
        03:36
      • 0.2 Eligibility Requirements
        05:36
      • 0.3 Certification Fees and Renewal
        05:30
      • 0.4 About Our Course
        02:00
    • Lesson 2: Agile Principles and Mindset - Part 1

      25:18
      • 1.01 Agile Principles and Mindset - Part One
        00:41
      • 1.02 Introduction to Agile
        03:06
      • 1.03 Agile Engineering Practices
        02:35
      • 1.04 The Agile Manifesto
        01:36
      • 1.05 Agile Manifesto Explained
        02:25
      • 1.06 Principles of Agile Manifesto
        02:17
      • 1.07 Applying the Principles of Agile Manifesto
        01:43
      • 1.08 Agile Core Principles and Practices
        03:41
      • 1.09 Benefits of Agile
        02:56
      • 1.10 Project Life Cycle Characteristics
        03:46
      • 1.11 Key Takeaways
        00:32
      • Knowledge Check
    • Lesson 3: Agile Principles and Mindset - Part 2

      52:31
      • 2.01 Agile Principles and Mindset - Part Two
        00:48
      • 2.02 Agile Methodologies
        01:36
      • 2.03 Agile Mindset
        02:45
      • 2.04 Where to Apply Agile
        01:06
      • 2.05 Meaning of Scrum
        01:06
      • 2.06 Features of Scrum
        02:15
      • 2.07 Three Pillars of Scrum
        02:25
      • 2.08 Scrum Roles
        00:55
      • 2.09 Key Terms of Scrum
        02:40
      • 2.10 Scrum Meetings
        02:31
      • 2.11 Scrum: An Empirical Process
        02:05
      • 2.12 Extreme Programming
        02:45
      • 2.13 Extreme Programming Practices - Part A
        01:36
      • 2.14 Extreme Programming Practices - Part B
        01:28
      • 2.15 Roles in Extreme Programming
        02:03
      • 2.16 Process Diagram of XP
        02:01
      • 2.17 Crystal Method
        00:30
      • 2.18 Properties of Crystal Method
        03:04
      • 2.19 Key Categories of Crystal Method - Part A
        03:40
      • 2.20 Key Categories of Crystal Method - Part B
        00:47
      • 2.21 Dynamic Systems Development Method (DSDM)
        00:29
      • 2.22 Basic Principles of Atern
        02:41
      • 2.23 Planning Philosophy in DSDM
        00:57
      • 2.24 DSDM Techniques
        02:21
      • 2.25 DSDM Phases
        01:43
      • 2.26 Feature-Driven Development
        01:05
      • 2.27 Agile Project Management
        03:22
      • 2.28 Key Takeaways
        01:47
      • Knowledge Check
    • Lesson 4: Value-Driven Delivery - Part 1

      30:52
      • 3.01 Value-Driven Delivery - Part One
        00:56
      • 3.02 Quantifying Customer Value
        01:53
      • 3.03 Time Value of Money
        02:03
      • 3.04 Time Value of Money: Example
        01:29
      • 3.05 The Financial Feasibility of Projects
        00:55
      • 3.06 Return on Investment ROI
        00:36
      • 3.07 Net Present Value (NPV)
        02:19
      • 3.08 Net Present Value (NPV): Example
        02:41
      • 3.09 Internal Rate of Return (IRR)
        01:21
      • 3.10 Payback Period
        00:41
      • 3.11 Payback Period: Example
        03:07
      • 3.12 Prioritization of Functional Requirements
        03:19
      • 3.13 MoSCoW
        01:40
      • 3.14 Kano Model
        01:29
      • 3.15 Relative Weighting
        02:25
      • 3.16 Prioritization of Non-Functional Requirements
        01:35
      • 3.17 Risk Management in Agile
        01:28
      • 3.18 Key Takeaways
        00:55
      • Knowledge Check
    • Lesson 5: Value-Driven Delivery - Part 2

      23:27
      • 4.01 Value-Driven Delivery - Part Two
        00:48
      • 4.02 Minimal Viable Product
        00:43
      • 4.03 Project Planning Using MVP
        03:11
      • 4.04 Agile Compliance
        00:35
      • 4.05 Key Drivers of Agile Compliance
        00:33
      • 4.06 Incremental Delivery
        00:58
      • 4.07 Review and Feedback
        02:02
      • 4.08 Earned Value Management
        02:31
      • 4.09 Earned Value Metrics
        03:02
      • 4.10 Earned Value Metrics: Example
        02:17
      • 4.11 Agile Contracts: Components
        00:55
      • 4.12 Agile Contracting Methods
        00:30
      • 4.13 Fixed-Price or Fixed-Scope Contract
        00:26
      • 4.14 Time and Materials (T and M) Contract
        00:29
      • 4.15 T and M with Fixed Scope and Cost Ceiling
        00:31
      • 4.16 T and M with Variable Scope and Cost Ceiling
        00:27
      • 4.17 Bonus or Penalty Clauses
        00:51
      • 4.18 Rolling Agile Contracts
        00:35
      • 4.19 Terms Used in Agile Contracts
        00:53
      • 4.20 Key Takeaways
        01:10
      • Knowledge Check
    • Lesson 6: Stakeholder Engagement - Part 1

      20:45
      • 5.01 Stakeholder Engagement - Part One
        00:43
      • 5.02 Stakeholder Management
        02:04
      • 5.03 Project Charter
        01:22
      • 5.04 Understanding Stakeholder Needs
        00:39
      • 5.05 Agile Wireframes
        01:27
      • 5.06 User Story
        03:11
      • 5.07 Story Card Information
        02:30
      • 5.08 Agile Personas
        03:04
      • 5.09 Theme and Epic
        02:21
      • 5.10 Agile Story Maps
        01:27
      • 5.11 Community and Stakeholder Values
        01:16
      • 5.12 Key Takeaways
        00:41
      • Knowledge Check
    • Lesson 7: Stakeholder Engagement - Part 2

      25:18
      • 6.01 Stakeholder Engagement - Part Two
        00:51
      • 6.02 Community Management
        01:14
      • 6.03 Communication and Knowledge Sharing
        00:56
      • 6.04 Social Media Communication
        01:17
      • 6.05 Information Radiators
        00:38
      • 6.06 Burnup and Burndown Charts
        03:02
      • 6.07 Kanban or Task Board
        00:49
      • 6.08 Impediment Logs
        00:46
      • 6.09 Characteristics of Information Radiators
        01:06
      • 6.10 Agile Modeling
        01:47
      • 6.11 Active Listening
        00:30
      • 6.12 Key Elements of Active Listening
        00:59
      • 6.13 Globalization Diversity and Cultural Sensitivity
        01:24
      • 6.14 Cultural Diversity Issues: Recommendations
        01:20
      • 6.15 Agile Facilitation Methods
        02:24
      • 6.16 Agile Negotiation and Conflict Management
        02:28
      • 6.17 Five Levels of Conflict
        02:48
      • 6.18 Key Takeaways
        00:59
      • Knowledge Check
    • Lesson 8: Team Performance - Part 1

      13:07
      • 7.01 Team Performance - Part One
        00:41
      • 7.02 Features and Composition of Agile Teams
        02:59
      • 7.03 Stages of Agile Team Formation
        01:19
      • 7.04 High Performance Teams
        01:27
      • 7.05 Generalizing Specialist
        01:05
      • 7.06 Team Responsibility
        01:53
      • 7.07 Self-Organization
        02:52
      • 7.08 Key Takeaways
        00:51
      • Knowledge Check
    • Lesson 9: Team Performance - Part 2

      36:11
      • 8.01 Team Performance - Part Two
        00:48
      • 8.02 Agile Leadership
        01:00
      • 8.03 Best Practices of Agile Leadership
        00:58
      • 8.04 Management vs Leadership
        00:58
      • 8.05 Servant Leadership
        01:16
      • 8.06 Coaching and Mentoring
        00:35
      • 8.07 Agile Coaching
        02:16
      • 8.08 Agile Emotional Intelligence
        01:46
      • 8.09 Team Motivation
        00:37
      • 8.10 Maslow’s Theory
        04:31
      • 8.11 Frederick Herzberg's Theory
        00:56
      • 8.12 McClelland's Theory
        01:20
      • 8.13 Boehm's Theory
        00:45
      • 8.14 Team Space
        01:47
      • 8.15 Co-Located Teams
        00:36
      • 8.16 Distributed Teams
        01:03
      • 8.17 Co-Located vs. Distributed Teams
        01:47
      • 8.18 Osmotic Communication
        00:29
      • 8.19 Team Collaboration and Coordination
        01:23
      • 8.20 Collaboration Technology
        00:44
      • 8.21 Communication Gap-Example One
        02:35
      • 8.22 Communication Gap-Example Two
        01:21
      • 8.23 Brainstorming Sessions
        01:18
      • 8.24 Team Velocity
        01:36
      • 8.25 Velocity-Example One
        00:36
      • 8.26 Velocity-Example Two
        00:53
      • 8.27 Sample Velocity Chart
        00:34
      • 8.28 Agile Tools
        00:39
      • 8.29 Key Takeaways
        01:04
      • Knowledge Check
    • Lesson 10: Adaptive Planning - Part 1

      32:03
      • 9.01 Adaptive Planning - Part One
        00:53
      • 9.02 Planning Philosophy
        02:11
      • 9.03 Aligning Agile Projects
        01:37
      • 9.04 Rolling Wave Planning
        01:33
      • 9.05 Timeboxing
        00:56
      • 9.06 Best Practices of Timeboxing
        01:01
      • 9.07 Advantages of Timeboxing
        01:25
      • 9.08 Agile Estimation
        01:49
      • 9.09 Story Points
        02:41
      • 9.10 Assigning Story Points
        02:19
      • 9.11 Story Points Estimation
        02:24
      • 9.12 Story Points Estimation Scale: Example
        01:01
      • 9.13 Value Points
        00:47
      • 9.14 Ideal Days
        01:25
      • 9.15 Story Points vs. Ideal Days
        01:30
      • 9.16 Wideband Delphi Technique
        01:58
      • 9.17 Planning Poker
        01:05
      • 9.18 Planning Poker: Example
        01:37
      • 9.19 Affinity Estimation
        02:31
      • 9.20 Key Takeaways
        01:20
      • Knowledge Check
    • Lesson 11: Adaptive Planning - Part 2

      32:12
      • 10.1 Adaptive Planning - Part Two
        00:49
      • 10.2 Project Size Estimation
        02:20
      • 10.3 Release Plan
        01:57
      • 10.4 Release Plan: Example
        02:51
      • 10.5 Iteration Plan
        02:43
      • 10.6 Types of Iteration Planning
        02:23
      • 10.7 Iteration Lifecycle: Example
        01:49
      • 10.8 Release Plan vs. Iteration Plan
        01:02
      • 10.9 Agile Product Roadmap
        02:07
      • 10.10 Backlog Refinement - Part Two
        01:52
      • 10.11 Value-Based Analysis and Decomposition
        01:28
      • 10.12 Agile Cone of Uncertainty
        02:39
      • 10.13 Velocity Variations
        01:17
      • 10.14 Sprint Reviews
        01:40
      • 10.15 Sprint Retrospectives
        01:19
      • 10.16 Mid-Course Corrections
        02:56
      • 10.17 Key Takeaways
        01:00
      • Knowledge Check
    • Lesson 12: Problem Detection and Resolution - Part 1

      24:27
      • 11.1 Problem Detection and Resolution - Part One
        00:52
      • 11.2 Agile Problem Detection
        01:17
      • 11.3 Problem Detection Techniques
        00:24
      • 11.4 Fishbone Diagram
        01:41
      • 11.5 Five Whys Technique
        01:50
      • 11.6 Control Charts
        01:16
      • 11.7 Lead Time and Cycle Time
        01:22
      • 11.8 Kanban
        01:39
      • 11.9 Kanban Process
        00:44
      • 11.10 Example of Kanban Board
        01:49
      • 11.11 Work In Progress
        02:12
      • 11.12 Managing Constraints
        01:51
      • 11.13 Little’s Law
        01:24
      • 11.14 Escaped Defects
        02:23
      • 11.15 Agile Problem Solving
        02:47
      • 11.16 Key Takeaways
        00:56
      • Knowledge Check
    • Lesson 13: Problem Detection and Resolution - Part 2

      22:27
      • 12.1 Adaptive Planning
        00:57
      • 12.2 Metrics and Measures
        00:52
      • 12.3 Benefits of Metrics
        01:37
      • 12.4 Examples of Metrics
        01:04
      • 12.5 Baseline Metrics
        00:54
      • 12.6 Variance and Trend Analysis
        02:44
      • 12.7 Risk Management Life Cycle
        01:23
      • 12.8 Step One-Risk Identification
        01:07
      • 12.9 Step Two-Risk Assessment
        01:18
      • 12.10 Step Three-Risk Response Strategies
        01:09
      • 12.11 Step Four-Risk Review
        00:19
      • 12.12 Risk Log
        00:50
      • 12.13 Risk Burndown Chart
        00:53
      • 12.14 Risk Profile Graph
        01:15
      • 12.15 Spike
        01:02
      • 12.16 Agile Failure Modes
        01:28
      • 12.17 Agile Coach Failure Modes
        01:48
      • 12.18 Troubleshooting Guidelines
        00:35
      • 12.19 Key Takeaways
        01:12
      • Knowledge Check
    • Lesson 14: Continuous Improvement - Part 1

      27:36
      • 13.1 Continuous Improvement - Part One
        00:48
      • 13.2 Kaizen
        01:46
      • 13.3 Kaizen in Agile
        00:40
      • 13.4 Lean
        02:13
      • 13.5.Defining Waste Manufacturing and Software Development
        02:20
      • 13.6 A Five Step Process to Becoming Lean
        00:46
      • 13.7 Value Stream Mapping
        04:16
      • 13.8 Agile Retrospectives
        01:20
      • 13.9 Cargo Smells
        02:24
      • 13.10 Conducting a Retrospective
        03:00
      • 13.11 Brainstorming Techniques
        01:45
      • 13.12 Process Analysis Techniques
        01:13
      • 13.13 Agile Process Tailoring
        02:27
      • 13.14 Project Factors That Influence Tailoring
        01:54
      • 13.15 Key Takeaways
        00:44
      • Knowledge Check
    • Lesson 15: Continuous Improvement - Part 2

      22:12
      • 14.1 Continuous Improvement - Part Two
        00:43
      • 14.2 Quality in Agile
        01:14
      • 14.3 Best Practices for Quality in Agile
        00:40
      • 14.4 Best Practice One-Verification and Validation
        00:58
      • 14.5 Best Practice Two-Exploratory Testing
        00:50
      • 14.6 Best Practice Three-Usability Testing
        00:59
      • 14.7 Best Practice Four-Test-Driven Development
        01:57
      • 14.8 Test-Driven Development Advantages
        02:34
      • 14.9 Acceptance Test-Driven Development Cycle (ATDD)
        01:29
      • 14.10 Best Practice Five: Continuous Integration
        02:19
      • 14.11 Best Practice Six: Definition of Done
        00:39
      • 14.12 Testing Pyramid and Quadrant
        01:45
      • 14.13 Checklist for Story Completion
        01:36
      • 14.14 Agile Flowchart
        01:22
      • 14.15 Agile Spaghetti Diagram
        01:35
      • 14.16 Organizational Self Assessment
        00:36
      • 14.17 Key Takeaways
        00:56
      • Knowledge Check
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Exam & Certification

  • How will I become a PMI®-Agile Certified Practitioner?

    You must take formal training on PMI Agile Certified Practitioner, gain PMI membership and pay the exam fee directly to schedule your exam. Once you pass the exam successfully, you will be awarded the prestigious PMI-ACP certificate from PMI.
     
    Disclaimer:
    PMI, PMBOK, PMP, PgMP, CAPM, PMI-RMP, PMI-ACP are registered trademarks of the Project Management Institute, Inc.

  • What are the prerequisites for PMI Agile Certified Practitioner exam?

    To apply for the PMI Agile Certified Practitioner certification PMI, you should have:
    • A secondary degree or higher
    • 2000 hours of general project management experience in the last five years
    • At least 1,500 hours of experience working on agile project teams during last three years

  • Do you provide any practice tests as part of this course?

    Yes, we provide 1 practice test as part of our course to help you prepare for the actual certification exam. You can try this free PMI-ACP® Exam Practice Test to understand the type of tests that are part of the course curriculum.

Course Advisor

Bryan Campbell
Bryan Campbell President at 7 C's Consulting and Agile Project and Program Manager

Bryan Campbell is a highly respected Agile Coach and Project Manager with more than 25 years of experience managing projects, programs and PMOs around the world.  He specializes in agile transformation for enterprise, scale PMOs.

Reviews

Manas Mohanty
Manas Mohanty Mumbai

Tips provided by trainer is excellent & provide good value., He was able to answer questions and had clarity in expression. The course material covered all the topics & was well structured. I am yet to go through online content but I have gained needed confidence.

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Hrishikesh Deshpande
Hrishikesh Deshpande Mumbai

Great faculty, very helpful & supportive. The entire experience of this training has been seamless and rich. Learned a lot about agile.

Mandar Gandhi
Mandar Gandhi Mumbai

Provided directions, enhance interest, knowledge. Very good motivator, problem solver, concepts cleared. Topics covered in depth. Highly recommended.

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Rohit Sareen
Rohit Sareen Mumbai

Good content & trainer who was clear in explaining the concepts using some practical examples. Another objective was for my team to get going on Agile which I think was quite well.

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Amit Karkhanis
Amit Karkhanis Mumbai

The course contents are very crisp & to the point & a good starting point to enter into agile world. Also the contents are very well carried by the trainer which totally eliminated the possibility of attendees getting bored during the full day training.

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Mahendra Chavan
Mahendra Chavan Mumbai

Excellent learning program, planned presentation, good trainer with good facilitator, encourage me to say as an ideal for me as a Agile.

Kurush Wadia
Kurush Wadia Mumbai

Good course and good material . The faculty knows Agile in-depth and can address doubts very well. This PMI-ACP course has completely met the set objectives.

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Bhagyaraj Chitoth
Bhagyaraj Chitoth Bangalore

Course instructor, Parul is very knowledgeable and was able to answer all our questions asked during the sessions. Her training style was impressive!

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Soumendra Kumar Das
Soumendra Kumar Das Director - Projects at Cognizant Technology Solutions, Kolkata

I have registered for the Agile Certified Practitioner (PMI-ACP) course from Simplilearn. The content of the self-paced learning program is excellent. The best part is that the subunits in each of the domains are very well organized. Simplilearn does not just try to make you pass the examination, they prepare you in such a way that the fundamentals are clarified as well.

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Senthil Kumar
Senthil Kumar Project Manager at Bosch Engineering and Business Solutions, Bangalore

The trainer's way of explaining things and handling questions was very good. Overall I am very satisfied with the course. Thank you Simplilearn.

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SRINIVASA
SRINIVASA Solutions Architect, Hyderabad

Single comprehensive resource to learn all about PMI-ACP. The course is very informative and drastically reduces the study time needed to prepare for and pass PMI-ACP exam.

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Balaji Natarajan
Balaji Natarajan Project Manager, Bangalore

Excellent training. Provides a complete knowledge of all the key functionality of agile and tips for clearing the exam.

Rajesh Nagwekar
Rajesh Nagwekar Pune

The training content was modified as per my requirement. All questions were clarified and they were practical . The sessions were completed on time without missing any areas.

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Alok Upadyay
Alok Upadyay Agile Coach & Leadership Trainer, Pune

Good experience about agile methodologies, tools and techniques . The pointers and task oriented games were amazingly helpful in understanding the key concepts.

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Sachin Joshi
Sachin Joshi Pune

The trainer had a very good knowledge about the methodology, he answered all our queries. The focus was on making the concept clearer.

      FAQs

      • Who are our instructors and how are they selected?

        All of our highly qualified trainers are PMI-ACP® credentials holders with at least 15 years of experience training and working in the agile domain. Each of them has gone through a rigorous selection process that includes profile screening, technical evaluation, and a training demo before they are certified to train for us. We also ensure that only those trainers with a high alumni rating remain on our faculty.

      • Is the course aligned to the latest exam and course changes implemented by PMI?

        Yes our training is completely aligned to the latest update done to the course by PMI for the year 2018.

      • What certification will I receive?

        After successful completion of the training, you will be awarded the course completion certificate along with the 21 hours PDU certificate from Simplilearn. Once you successfully pass the PMI-ACP Certification exam, you will also receive the Prestigious PMI-ACP certification from PMI.

      • Is this live training, or will I watch pre-recorded videos?

        All of the classes are conducted via live online streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We do, however, provide recordings of each session you attend for your future reference. Classes are attended by a global audience to enrich your learning experience.

      • What tools do I need to attend the PMI ACP training sessions?

        The tools you’ll need to attend PMI ACP training are:
        Windows: Windows XP SP3 or higher
        Mac: OSX 10.6 or higher
        Internet speed: Preferably 512 Kbps or higher
        Headset, speakers and microphone: You’ll need headphones or speakers to hear instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.

      • What is included with the PMI ACP training?

        You will get access to our e-learning content, practice simulation tests and an online participant handbook that cross references the e-learning to reinforce what you’ve learned.

      • Is PMI ACP exam fee included in the course fee?

        No. The PMI ACP exam fee is not included in the course fee. It must be paid by you directly to the Project Management Institute (PMI) for the application and examination.

      • How many questions are there in the PMI-ACP® exam?

        The PMI-ACP examination consists of 100 scored items and 20 unscored (pre-test) items. The unscored items will not be identified and will be randomly distributed throughout the exam. The duration of the exam is three hours.

      • Do you provide assistance for the PMI ACP exam application process?

        The course provides an introduction to the application process for the PMI ACP certification exam and will show you how to best pass the exam with tips and tricks, strategies and tools. You can also receive assistance from community.simplilearn.com and get your questions answered from others who have taken the course.

      • How does Simplilearn assure me that the training and course material delivered are effective?

        Our PMI ACP course is designed to deliver a first attempt pass rate of 100%. With a hands-on learning approach, the training not only gives you the confidence to clear the exam but also helps you retain the knowledge beyond the examination.

      • Can I cancel my enrollment? Do I get a refund?

        Yes, you can cancel your enrollment. We provide you a refund after deducting the administration fee. To learn more, please see our Refund Policy.

      • I’d like to learn more about this training program. Whom should I contact?

        Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives can provide you with more details.

      • What is the Certification Process?

        Simplilearn has a well-defined certification process that helps you face the challenges of the IT world.  You need to meet following conditions to unlock the certificate:

        • You need to complete at least 85% of the course or attend one complete batch
        • If your course has simulation exams you will need to complete it with the minimum passing score.
        • You need to submit a project and get it approved by our panel of subject matter experts.
        • In the case that your project is rejected, our subject matter experts will provide all necessary help to pass the project in your next attempt.

      • What is Global Teaching Assistance?

        Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

      • What is covered under the 24/7 Support promise?

        We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.

          Our Mumbai Correspondence / Mailing address

          Simplilearn Solutions Pvt Ltd, 74/II, “C” Cross Road, Opp Gate No 2, Seepz, Andheri East, Mumbai- 400093, Maharashtra, India, Call us at: 1800-212-7688

          • Disclaimer
          • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.