Salesforce Certification Course Overview

This Salesforce certification training course is designed to ensure that you learn and master the concepts of being a Salesforce Administrator and App Builder. In this Salesforce training, you will learn how to configure Salesforce to collect, analyze, and retrieve vital customer information and create applications using Salesforce Lightning.

Salesforce Training Key Features

100% Money Back Guarantee
No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!
  • 78 hours of blended learning
  • Four industry projects with 28 case studies
  • Lifetime access to self-paced learning and class recordings
  • 30 hours of hands-on practice with Salesforce Lightning

Skills Covered

  • Salesforce overview
  • Sales and service cloud
  • Quote templates
  • Salesforce objects
  • Field types
  • Validation and workflow rules
  • Lightning components
  • Security controls
  • Profiles, Chatter, reports, and dashboards
  • Data management
  • User interface
  • Application lifecycles

Benefits

According to Glassdoor, Salesforce jobs are increasing at a speed 1.5 times faster than similar roles, and there were 300,000+ Salesforce jobs available. Also, they earn an annual average salary of $87,000 but can go as high as $160,000.

  • Designation
  • Annual Salary
  • Hiring Companies

Training Options

Self-Paced Learning

$ 899

  • Lifetime access to high-quality self-paced elearning content curated by industry experts
  • 2 hands-on projects to perfect the skills learnt
  • 2 simulation test papers for self-assessment
  • 24x7 learner assistance and support

Blended Learning

$ 1,499

  • Everything in Self-Paced Learning, plus
  • 90 days of flexible access to online classes
  • Live, online classroom training by top instructors and practitioners
  • Classes starting from:-
21st Aug: Weekday Class
26th Sep: Weekend Class

Corporate Training

Customized to your team's needs

  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

Salesforce Course Curriculum

Eligibility

This Salesforce certification training course is suitable for individuals looking to build a career in Salesforce, particularly for app builders, developers, system administrators, sales representatives, IT managers, and product managers.
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Pre-requisites

There are no prerequisites for this Salesforce.com training course. But prior working experience as an administrator or a developer is beneficial.
Read More

Industry Project

  • Project 1

    Implementing an EndtoEnd Recruitment Process

    For a placement company in the US, track the jobs posted by recruiters as well as candidate responses.

  • Project 2

    Implementing a Student Performance Tracking System

    Develop the workflow for an Australian college who wants to track the performance of students and automatically alert an instructor if the student is failing.

  • Project 3

    Implementing Customer Service Process Management

    Boost the services of a UK-based mobile company by tracking customers who have reported problems with their mobile phones and the types of issues and make the system efficient.

  • Project 4

    Capture Transactions Discounting and Track Business Entries

    Use Salesforce to implement a process for capturing transactions and discounts and to track previous business entries in Salesforce for a US-based mobile company.

Salesforce Exam & Certification

Salesforce Certification - Administrator & App Builder Course
  • How do I become a Certified Salesforce Administrator and Developer?

    To become a Certified Salesforce Administrator and Developer, you must pass the Salesforce Administrator Exam and the Salesforce App Builder Exam. This can be achieved by following these easy steps.

    Step 1: Complete this Salesforce training course.
    Step 2: Visit certification.salesforce.com and register to take both exams: Salesforce Administrator and Salesforce App Builder
    Step 3: Pass the Salesforce exams to become certified.

  • What do I need to do to earn my Simplilearn certificate?

    Online Classroom:
    • You need to attend one complete batch.
    • Complete one project and simulation test with a minimum score of 60 per cent.
    Online Self-learning:
    • Complete 85 per cent of the course.
    • Complete one project and simulation test with a minimum score of 60 per cent.

  • What are the career benefits of this Salesforce training course?

    According to Glassdoor, Salesforce jobs are increasing at a speed 1.5 times faster than similar roles, and there were 300,000+ Salesforce jobs available. Salesforce Certified Administrators earn an annual average salary of $87,000 but can go as high as $160,000 depending on their knowledge, skills, and experience.

  • How do I pass the Salesforce Exam?

    The Salesforce Administrator exam is a 90-minute long exam comprising 60 single or multiple choice questions. The passing score for the exam is 65% (i.e you must answer 39 questions correctly).

  • Is this live Salesforce training, or will I watch pre-recorded videos?

    If you enroll for self-paced e-learning, you will have access to pre-recorded videos. If you enroll for the online classroom Flexi Pass, you will have access to live training conducted online as well as the pre-recorded videos.
     

  • What if I miss a class?

    Simplilearn provides recordings of each class so you can review them as needed before the next session. With Flexi-pass, Simplilearn gives you access to all classes for 90 days so that you have the flexibility to choose sessions as per your convenience.

  • Do you provide any practice tests as a part of this course?

    Yes, we provide 1 practice test as part of our course to help you prepare for the actual certification exam. You can try this free Salesforce Admin & App Builder Exam Practice Test to understand the type of tests that are part of the course curriculum.

Salesforce Course Reviews

  • Amrita Ramesh Mukhi

    Amrita Ramesh Mukhi

    I thank my trainer, Samir Whig, for coaching us so efficiently and answering our doubts patiently. Your teaching and guidance will be beneficial for my future career aspirations. Thank you.

  • Tracy Simacek

    Tracy Simacek

    Account Advisor at Lands' End

    I am enjoying the class and learning many different areas regarding the admin area. I'm currently an end user where I work and looking to be an admin to expand my career.

  • James McCune

    James McCune

    Implementation Coordinator - Uprise EHR @ VisionWeb

    Amazing training! I am very happy with the format of classes that includes quizzes, lectures, breaks, and Q & A. The assignments are also good. All our doubts are getting cleared while keeping up with the Agenda. Kudos to Simplilearn.

  • Damo Achaiyan

    Damo Achaiyan

    OBIEE Consultant

    The training is becoming more and more engaging and interactive. I have to convey that you have an excellent choice of tutors. Though I have prior experience in the field, I am learning a lot more from this course!

  • Chuck Scro

    Chuck Scro

    Salesforce Administrator at MTM Services

    The training was very detailed. This is the perfect class to attend if you are totally new to Salesforce (like I am). I am learning a lot. Thank You!

  • Karen Johnson

    Karen Johnson

    Research Analyst at 3D Communications

    The classes were really interactive, which is an effective way to learn.

  • Tyler Roehmholdt

    Tyler Roehmholdt

    Senior Marketing Technologist

    Wonderful presentation format, love the examples and pace at which we are being taught.

  • Ragunath Gunasekaran

    Ragunath Gunasekaran

    Team lead at NTT DATA

    I am able to grasp the concepts and the practical training in real time is very good.

  • Jordan Ryan

    Jordan Ryan

    Application Systems Analyst at Tickets.com

    I like being able to collaborate with other users under the guidance of an experienced trainer.

  • Shahed Rezwan

    Shahed Rezwan

    I am entirely new to Salesforce, and the course gave me an exposure that I did not anticipate. The instructor is fantastic, and that is the key reason why I can grasp such complex content.

  • Rama Subrahmanyam

    Rama Subrahmanyam

    Senior Consultant at Thought Solutions Limited

    I really appreciate the training approach and two-way communication, Salesforce concepts were explained nicely.

  • Mircea Iliescu

    Mircea Iliescu

    Co-Founder/Supply Chain Manager at BrandShout SRL

    I really appreciate that I can receive the training in well-spoken English...Very clear and easy to understand! The trainer has good training skills, with a lot of patience towards us and our questions. And we end up learning by doing! The training clarified most of the topics that were not 100% clear to me. Keep up the good work!

  • Riju Mahadevan

    Riju Mahadevan

    Stock Controller at MEYDAN

    This course is exactly like a direct classroom coaching and that too in a very simplified manner. Concepts were explained well, giving clarity to freshers like me who has zero knowledge of Salesforce. Really appreciate Simplilearn for giving us the opportunity to attend this training.

  • Olga Barrett

    Olga Barrett

    Career Advisor @ CV Wizard of OZ

    Training on SFAD (Salesforce AdMinistrator & Developer) is very well prepared. Demos are really helpful in strengthening the understanding of concepts. All doubts are clarified with good real examples. I've enjoyed the class! Thanks a lot! Also, I appreciate get certified team for the recordings given in time.

  • Bhavani S.

    Bhavani S.

    Technical Architect at YQBE Inc

    Simplicity and detail oriented training.. The pointers towards job questions, certification etc. are very helpful.

Why Simplilearn

Simplilearn’s Blended Learning model brings classroom learning experience online with its world-class LMS. It combines instructor-led training, self-paced learning and personalized mentoring to provide an immersive learning experience.

  • Self-Paced Online Video

    A 360-degree learning approach that you can adapt to your learning style

  • Live Virtual Classroom

    Engage and learn more with these live and highly-interactive classes alongside your peers

  • 24/7 Teaching Assistance

    Keep engaged with integrated teaching assistance in your desktop and mobile learning

  • Online Practice Labs

    Projects provide you with sample work to show prospective employers

  • Applied Projects

    Real-world projects relevant to what you’re learning throughout the program

  • Learner Social Forums

    A support team focused on helping you succeed alongside a peer community

Salesforce Training FAQs

  • What is Salesforce?

    Salesforce is one of the most popular cloud-based customer relationship management (CRM) tools used to automate sales, customer service, and digital marketing activities. It was founded in March 1999, by Marc Benioff and has its headquarters at San Francisco. Salesforce enables people in the sales role to track their sales, reach out to customers to solve sales queries, and companies to manage cases and tasks.

  • What is LVC? Is it classroom training?

    LVC or Live Virtual Classroom training for Salesforce is a live training conducted online via live streaming of a class. LVC is run by a Salesforce certified trainer with over 10 years of work experience that you can interact with during the sessions. In our Salesforce online training, you can raise questions or start discussions at any point during a class session. Moreover, the global audience in attendance can enrich your learning experience and career. Sessions attended by you and your classmates will be recorded and you will receive unlimited access to them for your own future reference. 

  • What tools do I need to attend the training sessions?

    The tools you’ll need to attend Salesforce training are:
    • Windows: Windows XP SP3 or higher
    • Mac: OSX 10.6 or higher
    • Internet speed: Preferably 512 Kbps or higher
    • Headset, speakers, and microphone: You’ll need headphones or speakers to hear instructions clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.

  • Are the Salesforce training and course material effective?

    Yes, Our Salesforce Administrator and App Builder training course is designed to guarantee you’ll pass both the exams on your first attempt. With a hands-on learning approach, the training not only gives you the confidence to pass the exams but also helps you retain knowledge beyond the exams.

  • Can I cancel my enrollment? Will I get a refund?

    Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, view our Refund Policy.
     

  • Who are the instructors and how are they selected?

    All of our highly-qualified CS-Salesforce Administrator and App Builder trainers are Salesforce certified, with more than 15 years of experience in training and working professionally in the field. Each of them has gone through a rigorous selection process that includes profile screening, technical evaluation and live training demonstration before they are certified to train for us. We also ensure that only those trainers who maintain a high alumni rating continue to train for us.

  • What is Global Teaching Assistance?

    Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

  • What is covered under the 24/7 Support promise?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
     

  • I’d like to learn more about this training program. Whom should I contact?

    Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives will be happy to give you more details.

  • Disclaimer
  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.