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The more experienced we are, the more we grow to understand that the questions we ask or the answers we give in an interview say a lot about our enthusiasm and level of interest for a product, company, or organization. This is definitely the case with Salesforce, the mightiest Customer Relationship Management (CRM) service in the world. And if you wish to crack your next interview, these salesforce interview questions should help you out to prepare beforehand and crack the interview seamlessly!

🕵🏻‍♂️ Did You Know?

The nature of work and careers is changing fast - and in the future, the right skills will be prized over academic qualifications alone.

"Hiring for skills is 5X more predictive of job performance than hiring for education and more than two times more predictive than hiring for work experience."

Source: McKinsey Report | Taking a skills-based approach to building the future workforce

"Skilled Professionals with certification are 1.5X more likely to get a new job/ salary hike/ promotion"

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Salesforce Interview Questions and Answers

1. What is Salesforce?

This is one of the most basic salesforce interview questions, where the interviewer is simply checking if you can club your knowledge into a quick answer or not! Here’s a short and straightforward answer to this salesforce interview question - Salesforce is the most effective Customer Relationship Management (CRM) product that is delivered to subscribers as a cost-effective software-as-a-service (SaaS).

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Learn more about what Salesforce is and how it works.

Read more: What does a Salesforce Professional Do

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2. What is a custom object in Salesforce?

In Salesforce, custom objects refer specifically to database tables that store data related to your company in Salesforce.com.

3. What does a custom object permit the user to do?

Once the custom object is defined, the subscriber can perform the following tasks:

  • Create custom fields
  • Relate the custom object to other records
  • Track events and tasks
  • Build page layouts
  • Create a custom tab for the custom object
  • Analyze custom object data
  • Create dashboards and reports
  • Share custom tabs, custom apps, custom objects, and various other related components.

None of these tasks can be accomplished until the custom object has a definition.

4. What is Self-Relationship?

A Self-Relationship is a lookup relationship to the same object. It is this premise that allows users to take the object “Merchandise” and create relationships with other objects.