ITIL® Intermediate SO
ITIL® Intermediate Service Operation is one of the ITIL® Intermediate Service Lifecycle modules. ITIL Intermediate Service Operation Certification establishes a candidate's ability to enable responsive, stable and repeatable IT Service delivery. Simplilearn’s ITIL® Intermediate SO certification training program includes both online ITIL® Intermediate SO training and ITIL® Intermediate Service Operation classroom training. Attain 3 credits towards reaching ITIL® Expert level by qualifying the ITIL® Intermediate SO exam.
ITIL® Intermediate SO online training
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ITIL® Intermediate SO online training - With Exam
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Top 10 Reasons to consider our Training
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Blended Model
Blended Model of learning enables you to interact with trainers along with giving you the liberty to study at your own convenience.
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Global Training Provider
Trained 75,000 professionals from across 150+ countries.
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Experienced Instructors
Interactive classroom sessions conducted by highly qualified and experienced instructors.
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Online Course Access
Free access to ITIL Service Operations training online course content.
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Accredited by APMG
ITIL Intermediate SO course content accredited by APMG International .
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Practice Tests
Full-length ITIL Intermediate SO practice tests prepared by experts for extensive practice and detailed answers for doubt-clearing.
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Free Resources
Free resources based on ITIL Intermediate Service Operations exam syllabus and industry-relevant topics .
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Access to Blog
Avail Simplilearn’s blog ‘The Turning Point’ where industry experts share their insights and experience on various topics .
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Access to Forums
Access to moderated discussion forums to form study groups and interact with fellow participants.
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PMI PDU Certificate
45 hours PMI PDU certificate after successfully completing the training.
About Certification
ITIL® Intermediate SO Certification is an intermediate level of certification offered to IT professionals who qualify the ITIL® Intermediate SO exam. The IT Infrastructure Library (ITIL®) is the most widely accepted approach to IT service management across the globe. ITIL® Intermediate Service Operations (SO) certification demonstrates a professionals’ crisp understanding of service operations and specialization in providing robust end-to-end working practices to potential global employers.
Best Suited
Release Manager, Security Administrator, Applications Support, IT Operations Manager, Database Administrator, Problem Manager, Service Desk and Incident Manager, Network Support, Security Manager etc. are ideal participants for ITIL® Intermediate SO certification.
Certification Benefits
- Ensures cost reduction
- Improves service quality
- Ensures consistent performance of all the processes
- Provides efficient resolution for all the incidents and problems
- Enables increase in turnaround time for Service Request Fulfillment process
- Improves job performance and provides better job opportunities
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