ITIL® Foundation Bridge (Version 5)

Upgrade from ITIL®4 to ITIL® (Version 5) in Just 8 Hours

542 Learners

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ITIL® Foundation Bridge Course Course Overview

The ITIL® Foundation Bridge (Version 5) course helps ITIL® 4-certified professionals (post-2019) upgrade to ITIL® V5 through an intensive 8-hour live instructor-led weekend session. It will help you learn the latest framework updates, AI-ready service management practices, and modern digital concepts while preparing for the certification exam.

Key Features

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No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!
  • Live instructor-led online training by accredited ITIL® experts
  • Official ITIL® Foundation Bridge (Version 5) exam fee included
  • Flexi Pass with rescheduling flexibility within 90 days
  • 8-hour focused ITIL® Foundation Bridge (Version 5) upgrade curriculum
  • Two full-length mock tests aligned with the ITIL® (Version 5) exam pattern
  • 24x7 learner support with lifetime access to recordings
  • Live instructor-led online training by accredited ITIL® experts
  • 8-hour focused ITIL® Foundation Bridge (Version 5) upgrade curriculum
  • Official ITIL® Foundation Bridge (Version 5) exam fee included
  • Two full-length mock tests aligned with the ITIL® (Version 5) exam pattern
  • Flexi Pass with rescheduling flexibility within 90 days
  • 24x7 learner support with lifetime access to recordings
  • Live instructor-led online training by accredited ITIL® experts
  • 8-hour focused ITIL® Foundation Bridge (Version 5) upgrade curriculum
  • Official ITIL® Foundation Bridge (Version 5) exam fee included
  • Two full-length mock tests aligned with the ITIL® (Version 5) exam pattern
  • Flexi Pass with rescheduling flexibility within 90 days
  • 24x7 learner support with lifetime access to recordings

Skills Covered

  • AI-Enabled IT Service Management
  • Digital Service Delivery
  • Service Value Alignment
  • Enterprise Service Integration
  • Modern ITSM Framework
  • Digital Product Management
  • End-to-End Service Lifecycle
  • Cross-Functional Collaboration
  • Digital Experience Optimization
  • Continual Service Improvement
  • AI-Enabled IT Service Management
  • Digital Product Management
  • Digital Service Delivery
  • End-to-End Service Lifecycle
  • Service Value Alignment
  • Cross-Functional Collaboration
  • Enterprise Service Integration
  • Digital Experience Optimization
  • Modern ITSM Framework
  • Continual Service Improvement
  • AI-Enabled IT Service Management
  • Digital Product Management
  • Digital Service Delivery
  • End-to-End Service Lifecycle
  • Service Value Alignment
  • Cross-Functional Collaboration
  • Enterprise Service Integration
  • Digital Experience Optimization
  • Modern ITSM Framework
  • Continual Service Improvement

Begin Your Journey to Success

Get lifetime access to self-paced e-learning content

Benefits

ITIL® Foundation Bridge (Version 5) helps ITIL® 4 certified professionals upgrade to ITIL® (Version 5) and strengthen modern IT service management expertise. Build digital product and service management skills and boost credibility. ITIL®-certified professionals can earn up to 40% more than non-certified peers.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Solution Architect
    Annual Salary
    $94KMin
    $124KAverage
    $159KMax
    Source: Glassdoor
    Hiring Companies
    Google
    Microsoft
    Amazon
    Adobe
    Salesforce
    Accenture
    Samsung
    LinkedIn
    Source: Indeed
  • ITSM Manager
    Annual Salary
    $98KMin
    $109KAverage
    $144KMax
    Source: Glassdoor
    Hiring Companies
    Google
    Amazon
    Adobe
    Microsoft
    Salesforce
    Nvidia
    Intuit
    Oracle
    Source: Indeed
  • System Administrator
    Annual Salary
    $60KMin
    $84KAverage
    $118KMax
    Source: Glassdoor
    Hiring Companies
    Apple
    Google
    Salesforce
    Nvidia
    Intuit
    Amazon
    Oracle
    AT&T
    Source: Indeed
  • Service Delivery Manager
    Annual Salary
    $45KMin
    $58KAverage
    $110KMax
    Source: Glassdoor
    Hiring Companies
    Salesforce
    Intuit
    Adobe
    Google
    Amazon
    Cisco
    LinkedIn
    Microsoft
    Source: Indeed

Training Options

online Bootcamp

  • Flexi Pass Enabled: Flexibility to reschedule your cohort within first 90 days of access.
  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 2 mock test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 24x7 learner assistance and support
  • Batch starting from:
11th Apr, Weekend Class
9th May, Weekend Class
View All Schedules

30% Off$319$455

Corporate Training

  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

$0

Course Curriculum

Eligibility

Must hold an active ITIL® 4 certification (post-2019).
 
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Pre-requisites


Understanding of core IT service management (ITSM) concepts
Familiarity with ITIL® 4 framework principles and terminology
 
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Course Content

  • ITIL® Foundation Bridge (Version 5)

    Preview

    • Lesson 01: Key Concepts of Digital Product and Service Management

      • 1.01 Digital products and digital services
      • 1.02 Goods, service offerings, and value creation
      • 1.03 Outputs, outcomes, costs, and risks
      • 1.04 Product and service lifecycle model
      • 1.05 Value co-creation principles

    • Lesson 02: Service Relationships

      • 2.01 Service provider and service consumer roles
      • 2.02 Customer, user, and sponsor roles
      • 2.03 Types of service relationships (basic, cooperative, collaborative)
      • 2.04 Service journey and band of visibility
      • 2.05 Service level metrics: utility, warranty, sustainability, experience
      • 2.06 Service Level Agreements (SLAs)

    • Lesson 03: The ITIL® Value System (ITIL® VS)

      • 3.01 Components of the ITIL® Value System
      • 3.02 Opportunity and demand
      • 3.03 Value transformation and co-creation
      • 3.04 Governance within the ITIL® VS

    • Lesson 04: Governance

      • 4.01 Role of the governing body
      • 4.02 Governance of digital technology
      • 4.03 Governance activities: Engage, Evaluate, Direct, Monitor

    • Lesson 05: ITIL® Guiding Principles

      • 5.01 Purpose and application of guiding principles
      • 5.02 Interaction of guiding principles
      • 5.03 Automation and AI considerations

    • Lesson 06: Value Chain and ITIL® Management Practices

      • 6.01 Product and service lifecycle activities
      • 6.02 Management practices: enabling and supporting roles

    • Lesson 07: Value Streams – Mapping and Management

      • 7.01 Value stream concepts
      • 7.02 Relationship between value chain and value streams
      • 7.03 Workflow mapping and optimization

    • Lesson 08: Continual Improvement

      • 8.01 Continual improvement model
      • 8.02 Improvement integration within the lifecycle

    • Lesson 09: The ITIL® Four Dimensions of Product and Service Management

      • 9.01 Organizations and people
      • 9.02 Information and technology
      • 9.03 Partners and suppliers
      • 9.04 Value streams and processes

    • Lesson 10: ITIL® and Other Frameworks Integration

      • 10.01 AI impact on ITIL® (Version 5)
      • 10.02 Integration with PRINCE2®
      • 10.03 Integration with DEVOPS INSTITUTE®

Contact Us

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Exam & Certification

ITIL® Foundation Bridge (Version 5)

  • Who can take the ITIL® Foundation Bridge (Version 5) exam?

    Candidates must hold an active ITIL® 4 certification (post-2019) to enroll and take the ITIL® Foundation Bridge (Version 5) certification exam.
     

  • What is the format of the certification exam?

    The exam consists of 20 multiple-choice questions designed to assess your understanding of the updates introduced in ITIL® (Version 5).

  • How long is the ITIL® Foundation Bridge (Version 5) exam?

    The exam duration is 30 minutes and is conducted in a closed-book format.

  • What is the passing score for the exam?

    Candidates must score at least 65% to successfully pass the certification exam.

  • Is the exam voucher included in the course?

    Yes, the exam voucher is included in the course fee. Learners can claim it by contacting their Learner Success Manager or by raising a request through the Simplilearn learning portal after enrollment.

  • How do I claim my certification exam voucher?

    Learners can claim the voucher by contacting their Learner Success Manager or by raising a support request in the Simplilearn learning portal.

Why Join this Program

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

ITIL® Bridge Course FAQs

  • What is the ITIL® Foundation Bridge (Version 5) course?

    The ITIL® Foundation Bridge (Version 5) course helps ITIL® 4 certified professionals upgrade their knowledge and certification by learning the key updates and enhancements introduced in ITIL® Foundation (Version 5).

  • Who should enroll in the ITIL® Foundation Bridge (Version 5) training?

    This course is designed for professionals who already hold an ITIL® 4 Foundation Certification and want to upgrade to the latest ITIL® Foundation (Version 5) framework.

  • How long does the ITIL® Foundation Bridge (Version 5) training take?

    The training is delivered as an intensive 8-hour instructor-led program focused on the updates introduced in ITIL® Foundation (Version 5).

  • What topics are covered in the ITIL® Foundation Bridge (Version 5) course?

    The course covers updates in digital product and service management, service relationships, the ITIL value system, governance, guiding principles, value streams, and lifecycle-based service management.
     

  • Does the ITIL Foundation bridge course include practice tests?

    Yes, the course includes two mock tests aligned with the official ITIL® (Version 5) exam pattern.

  • Will I get access to session recordings?

    Yes, learners receive lifetime access to recorded sessions along with 24x7 learner support.

  • Why should professionals upgrade to ITIL® Foundation Bridge (Version 5)?

    Upgrading helps professionals stay aligned with modern IT service management practices, strengthen digital service delivery capabilities, and remain relevant in evolving technology environments.

Related Programs

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  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, OPM3 and the PMI ATP seal are the registered marks of the Project Management Institute, Inc.
  • *All trademarks are the property of their respective owners and their inclusion does not imply endorsement or affiliation.
  • Career Impact Results vary based on experience and numerous factors.