Certified ScrumMaster (CSM) Certification Training

Certified Scrum Master Certification FAQs

• How do I enroll for this CSM certification training?

  You can enroll for this CSM certification training on our website and make an online payment using any of the following options: 

  • Visa Credit or Debit Card

  • MasterCard

  • American Express

  • Diner’s Club

  • PayPal 

  Once payment is received, you will automatically receive a payment receipt and access information about the scrum master certification exam via email.

• Is the CSM certification fee included in my course fee?

  Yes. The scrum master certification and evaluation fees, are included in the cost of this course, along with the costs of course materials and learning aids.

• Do you provide a CSM course completion certificate?

  Yes, we offer a CSM course completion certificate after you successfully complete the training program to help you become a Scrum Alliance Certified CSM.

• Can I cancel my enrollment? Do I get a refund?

  Yes, you can cancel your enrollment in our certified scrum master training course. We provide a complete refund after deducting an administration fee. To learn more, please review our Refund Policy.

• What qualification does a Certified Scrum Trainer (CST) hold?

  A Certified Scrum Trainer (CST) is a senior scrum master within the Scrum Alliance community who has attained Certified Scrum Trainer status through the Scrum Alliance.

  Stringent certification requirements are imposed on a scrum master earning his or her CSTs; all must be active contributors in the Scrum alliance community, typically having co-trained with multiple other CSTs for knowledge transfer and demonstrating a keen understanding of Scrum through multiple years of successful application in professional environments.

  Simplilearn trainers go one step further; all of our Scrum Alliance Certified Scrum Masters have both technical and business backgrounds and derive successful training expertise from hundreds of client-site coaching engagements.

• How do I complete the ScrumMaster evaluation and receive my certificate?

  Applicants of the Scrum master certification will receive an email from the Scrum Alliance within five business days of the course. After logging in to the Scrum Alliance website:

  A Professional Scrum Master aspirant will need to complete a free, non-graded, online evaluation based on scrum concepts and agile principles to become a certified scrum developer.

  Once this has been submitted and the terms & conditions have been agreed to, students may download and print their certification directly from the Scrum Alliance website.

  Product owner students will need to accept the terms & conditions. Scrum master certification aspirants may then download and print their certification directly from the Scrum Alliance website.

• What are the objectives of this CSM Certification Training?

  This CSM certification training is designed to help you get a clear understanding of the Scrum framework and manage agile teams. In this scum master course, you’ll learn about Scrum roles, artifacts, sprint planning, sprint backlog, burndown charts, product backlog, retrospectives, and more.

  • This CSM Scrum Master Certification Course covers what it takes to become a Certified ScrumMaster and how to apply the Scrum Framework to various project complexities and scales.

• Who Should do this CSM certification training?

  Professionals who wish to start their Agile career and aim to become a CSM and manage a scrum team can take up this Certified Scrum Master Certification training.

  This scrum master course can also be taken up by professionals who wish to affect organizational changes using their scrum mastery and fulfill the business goals of managers, product owners, senior executives, and the like certified scrum professional.

• What are the roles and responsibilities of a Certified ScrumMaster®?

  Certified Scrum Masters are basically responsible for conducting the daily scrum meetings held to take updates regarding the work done and to provide resolutions if the team is facing issues.

  • Professionals with certified scrum master certification work towards building a pleasant relationship between the scrum team and the product owner to ensure smooth workflow.

  • A scrum master also assists the team members in understanding their assignments and guide them on how to execute each task.

• What are the most important skills that a Scrum Master should have?

  • A Certified Scrum Professional must have an in-depth understanding of the terms, phrases, practices, and systems used to safely incorporate the agile methodologies.

  • Moreover, those who completed a scrum master course should have strong training skills so as to guide the team on their work and help them work on their strengths and weaknesses.

  • Knowledge of popular tools like Jira and Asana is also recommended by organizations. 

• Does Scrum Alliance offer an online/virtual CSM course adhering to the Scrum framework?

  Scrum Alliance offers both online virtual and in-person CSM or certified scrum master certification training across the world.

  You can enter the scrum master certification name and the location where you want to take the CSM certification training, and the website will show you the options available.

• What are the benefits of the "2-year membership with Scrum Alliance"?

  Being a scrum master with a 2-year membership with Scrum Alliance means that you get access to local user groups, online social networks, and additional member-only resources.

• What is the pay scale of CSM professionals across the world?

  According to PayScale.com, a scrum master with CSM certification earns an average salary of $92,842 in a year with an entry-level salary of $70,000.

• What is Global Teaching Assistance?

  Our teaching assistants are a dedicated team of subject matter experts here to help you get certified as a data analyst on your first attempt. They engage students proactively to ensure the course path is followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

• Will missing a live class affect my ability to complete the scrum master certification course?

  No, missing a live class will not affect your ability to complete the scrum master certification course. With our 'flexi-learn' feature, you can watch the recorded session of any missed class at your convenience. This allows you to stay up-to-date with the course content and meet the necessary requirements to progress and earn your certificate. Simply visit the Simplilearn learning platform, select the missed class, and watch the recording to have your attendance marked.

• What is the review of Simplilearn’s Certified ScrumMaster (CSM) Certification Training?

  Simplilearn continually receives positive reviews from its alumni for its Certified ScrumMaster (CSM) Certification Training. Learners praise its practical, hands-on approach, industry-aligned curriculum, and expert instructors. Many users highlight the value of the globally recognized certificates and the flexible learning options that suit working professionals. You can check out the Simplilearn alumni review page to get a better understanding of Simplilearn’s Certified ScrumMaster (CSM) Certification Training.

• What are the eligibility criteria to enroll in this Certified Scrum Master certification?

  To be eligible for this Certified Scrum Master Certification, applicants should have a bachelor's degree in a relevant field. Simplilearn’s Certified ScrumMaster (CSM) can be taken up by newcomers and experienced professionals. Though prior knowledge of ScrumMaster is helpful, it is not compulsory. Additionally, there is no requirement for previous work experience.

• Are there any other online courses Simplilearn offers under Agile and scrum?

  Yes, Simplilearn offers several other online courses under Agile and scrum. These include specialized certifications, master programs, and post-graduate courses tailored to different skill levels. Simplilearn greatly emphasizes upskilling and boosting career opportunities across industry sectors, with each course designed to help learners enhance their expertise in Agile and scrum.

  Similar programs that we offer under Agile and Scrum

  • Advanced scrum master certification
  • Cspo certification
  • Safe certification
  • Safe popm
  • Psm certification
  • AI-Empowered Leading SAFe
  • Introduction to SAFe
  • Agile Scrum Master Basics