In this age of digital transformation, there is a need for businesses to become more data driven. Data is everywhere, and businesses that can harness this data to provide maximum value to their customers will win in the marketplace.
So organize your data and analytics personnel, and ready them for this constantly changing data landscape with an educational webinar about the evolution of data and how this impacts the customer journey.
In this webinar, you will learn about:
• The progress of data and the evolution of customer control
• The relationship between organizational structures and the customer journey
• The roles of data and analytics within both organizations and culture
• The use of open source technologies
• Tips on how to improve your data and analytics capabilities