ITIL® 4 Foundation Certification Training in Ernakulam
26,956 Learners
ITIL Course Overview
The ITIL 4 framework, and terminology of ITIL service lifecycle are taught in the ITIL certification in Ernakulam course. You will learn about the history of ITIL developing itself to accept contemporary technology and operational procedures, with the necessary principles in a service management framework, by completing the ITIL certification in Ernakulam.
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ITIL Training Key Features
- 100% Exam Pass Guarantee: success guaranteed or your money back
- 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
- Accredited course curriculum with lifetimes access to recorded and self-learning content
- Earn maximum of 22 PDUs with instructor-led sessions
- Access to official content from PeopleCert
- Course fee includes examination fee
- 100% Exam Pass Guarantee: success guaranteed or your money back
- Earn maximum of 22 PDUs with instructor-led sessions
- 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
- Access to official content from PeopleCert
- Accredited course curriculum with lifetimes access to recorded and self-learning content
- Course fee includes examination fee
- 100% Exam Pass Guarantee: success guaranteed or your money back
- Earn maximum of 22 PDUs with instructor-led sessions
- 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
- Access to official content from PeopleCert
- Accredited course curriculum with lifetimes access to recorded and self-learning content
- Course fee includes examination fee
Skills Covered
- ITIL key concepts
- ITIL process models
- Customer experience improvements
- 15 ITIL best practices
- ITIL central principles
- Service level management
- ITSM efficiency
- ITIL key concepts
- ITIL central principles
- ITIL process models
- Service level management
- Customer experience improvements
- ITSM efficiency
- 15 ITIL best practices
- ITIL key concepts
- ITIL central principles
- ITIL process models
- Service level management
- Customer experience improvements
- ITSM efficiency
- 15 ITIL best practices
Begin your journey to success
Get lifetime access to self-paced e-learning content
Benefits
People who want to study and understand the concept of ITIL frameworks and improve the quality of IT service management are required to obtain ITIL certification in Ernakulam. Certified ITIL experts gain an edge and earn significantly more than their non-certified counterparts. You will learn Framework, fundamental ideas, etc. under this ITIL certification in Ernakulam.
- Designation
- Annual Salary
- Hiring Companies
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
- Annual SalarySource: GlassdoorHiring CompaniesSource: Indeed
ITIL Training Course Curriculum
Eligibility
Pre-requisites
Course Content
ITIL® 4 Foundation
PreviewLesson 01 - Course Introduction
08:02Preview1.01 Course Introduction
08:02
Lesson 02 - Key Concepts of Service Management
18:01Preview2.01 Key Concepts of Service Management
00:312.02 Service Management
01:392.03 Stakeholders of Service Management
01:252.04 Service Consumer Roles
02:222.05 Products and Services
00:442.06 Service Offerings
01:562.07 Service Relationships
02:312.08 Value Outcomes, Costs, and Risks Service Relationships
02:172.09 Risks
01:382.10 Utility and Warranty
01:512.11 Key Takeaways
01:07Knowledge Check
Lesson 03 - Four Dimensions of Service Management
22:27Preview3.01 Four Dimensions of Service Management
00:313.02 Dimensions of Service Management
01:213.03 Organizations and People
02:333.04 Information and Technology
03:103.05 Information and Technology Regulations
00:473.06 Selecting the Right Technology
01:193.07 Factors Influencing Technology
01:073.08 Cloud Computing
01:203.09 Partners and Suppliers
01:403.10 Organization Strategy
02:123.11 Value Streams and Processes
02:123.12 Processes
01:043.13 Factors Affecting Service Providers
02:293.14 Key Takeaways
00:42Knowledge Check
Lesson 04 - The ITIL Service Value System
30:08Preview4.01 The ITIL Service Value System
00:314.02 Service Value System
01:534.03 Components of SVS
00:594.04 Organizational Silos
02:274.05 ITIL Guiding Principles
01:264.06 Focus on Value
01:584.07 Applying the Principle - Focus on Value
01:144.08 Start Where You Are
01:554.09 Applying the Principle - Start Where You Area
01:234.10 Progress Iteratively with Feedback
01:484.11 Applying the Principle - Progress Iteratively with Feedback
00:594.12 Collaborate and Promote Visibility
02:004.13 Applying the Principle - Collaborate and Promote Visibility
01:024.14 Think and Work Holistically
00:294.15 Applying the Principle - Think and Work Holistically
01:174.16 Keep It Simple and Practical
00:464.17 Applying the Principle - Keep It Simple and Practical
01:084.18 Optimize and Automate
01:494.19 Applying the Principle - Optimize and Automate
01:414.20 Principle Interaction
02:484.21 Key Takeaways
00:35knowledge Check
Lesson 05 - The Service Value Chain
12:39Preview5.01 The Service Value Chain
00:355.02 The Service Value Chain Overview
01:075.03 Plan Activity
01:155.04 Improve Activity
01:095.05 Engage Activity
02:025.06 Design and Transition Activity
01:145.07 Obtain or Build Activity
01:235.08 Deliver and Support Activity
01:225.09 Service Value Streams
01:115.10 Key Takeaways
01:21Knowledge Check
Lesson 06 - ITIL Management Practices
52:03Preview6.01 ITIL Management Practices
00:426.02 Continual Improvement
02:556.03 Information Security Management
02:506.04 Relationship Management
02:296.05 Supplier Management
04:156.06 Supplier Management Activities
02:166.07 Change Enablement
03:086.08 Incident Management
02:236.09 IT Asset Management
03:226.10 IT Asset Management Activities
02:166.11 Monitoring and Event Management
02:246.12 Problem Management
03:526.13 Release Management
02:286.14 Service Configuration Management
02:306.15 Service Desk
03:336.16 Service Level Management
03:216.17 Service Request Management
03:116.18 Deployment Management
02:326.19 ITIL Terms
00:536.20 Key Takeaways
00:43Knowledge Check
ITIL Course Advisor
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ITIL 4 Foundation Exam & Certification
What is the format for the ITIL Certification Exam in Ernakulam?
To obtain the ITIL certification in Ernakulam, you must complete the following steps:
- Finish your certification training.
- Pass the ITIL 4 Foundation Exam
- Complete the exam in 60 minutes with a score of at least 65% (26 accurate answers out of 40 questions).
After completion, you will get ITIL certification in Ernakulam
Do you provide any practice tests?
Yes, as part of our ITIL certification in Ernakulam course, we give one practice test to assist you to prepare for the actual certification exam. You are given this free ITIL 4 Practice Exam Questions to use and understand the different types of examinations that are included in the ITIL certification in the Ernakulam course.
How do I schedule/book my ITIL exam in Ernakulam?
Please see the link below for further details on the booking procedure.
https://www.simplilearn.com/ice9/about_course_images/Raise_exam_request_through_LMS.pdf
What is the ITIL 4 Foundation Certification?
The most commonly recognized and regarded entry-level ITIL certification accessible for IT workers is ITIL 4 Foundation. This novel ITIL certification in Ernakulam course training for the ITIL framework is designed to help learners understand the administration of current IT-enabled services. Students will develop an understanding of how ITIL was created to accept contemporary technology and operational procedures, with the principles required in a service management framework, by the end of the ITIL certification in Ernakulam.
How long will it take to receive my ITIL® 4 Foundation certification in Ernakulam exam result?
After you successfully pass the ITIL certification in Ernakulam test, you will obtain the ITIL 4 Foundation results within 10-15 days.
Once I have booked my the ITIL certification in Ernakulam exam, can I get a refund?
It is not possible to get a refund once you have scheduled your ITIL certification in Ernakulam test and received your voucher.
ITIL Certification Training Reviews
Samhita Sarkar
Project Manager, KolkataI think the course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.
Kaustubh Yelve
MumbaiThe training sessions were extremely comprehensive and well planned. The course content was focused on industry standards. Mock tests helped us to assess our knowledge and played a crucial role in making us exam ready. Thank you, Simplilearn!
Sundaresan Sethuraman
ChennaiThe course is systematic, easy to follow, and the trainer follows a step-by-step approach, which makes it easier to grasp concepts.
Anup Nair
BangaloreSimplilearn's ITIL certification has helped me in my career progression from Team Lead to Assistant Manager with 35% hike in my salary. It is one of the best solutions for online learning.
Rajen Ghosh
LucknowI completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!
Vikas D Pandey
MumbaiThanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.
Sameer Marathe
Project Manager, PuneThe certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!
Sk Shabbir
KolkataSimplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.
Efren Jr Bernardino
Quezon CityITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.
Why Online Bootcamp
- Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
- Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
- Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
- Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts
ITIL Certification Course FAQs
What is the average starting salary for an ITIL certified professional in Ernakulam?
Combining an ITIL certification in Ernakulam with other certifications can significantly increase your salary range. For example, a Cisco certification holder who earns about $83,000 a year can jump to more than $96,000 in salary with an ITIL certification.
What are the roles and responsibilities of ITIL professionals in Ernakulam?
Roles and responsibilities of ITIL professionals in Ernakulam include:
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Responsibility for the entire IT lifecycle
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Define strategies, policies, and standards
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Ensure the best quality of services offered
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Monitor key performance indicators
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Guarantee continued improvement in services
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Does an ITIL Certification training in Ernakulam really create a competitive advantage?
Yes, an certification in ITIL certification training in Ernakulam does give you a competitive edge over your competitors.
Can I take the ITIL certification exam in Ernakulam without training?
Yes, learners can self-study for the ITIL certification exam. However, attending an accredited ITIL training is recommended since it helps you gain a deeper understanding of the concepts.
How to get started with ITIL 4 Certification training in Ernakulam?
If you are interested in getting certified in ITIL you can get started with this ITIL course to learn everything about ITIL 4 and get certified.
What is covered under the 24/7 Support Promise for ITIL certification training in Ernakulam?
We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
ITIL® 4 Foundation Certification Training in Ernakulam
Major economic activities in Kochi town happen in its central Ernakulam region. Along with major heavy industries, it has several technology parks like SmartCity, Kochi, and Infopark, Kochi. This central part of the capital of Kerala is also known as the central business district of Kochi. There are several major industries like Kerala state maritime development corporation, Travancore Cochin Chemicals, and other major IT companies. These IT companies are situated in the heart of the city of which you can be a part with ITIL foundation certification in Ernakulam.
- Disclaimer
- ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.