Course Overview

The ITIL Intermediate RCV Certification will demonstrate your competency in the release, control, and validation of IT services to potential global employers. In this course, you will learn to master the principles, objectives, processes, methods, and functions employed in RCV and the ways in which they are integrated into the service lifecycle.

Key Features

  • 14.5 hours of self-paced learning
  • 10 end-of-chapter quizzes
  • 2 sample test papers
  • Exam fee included
  • 21 PDUs offered

Skills Covered

  • Organization processes for RCV
  • Measure RCV
  • Tech considerations for RCV
  • Terminology related to RCV
  • Implementation of RCV
  • Critical Success Factors
  • Identify challenges and risks

Benefits

ITIL Intermediate RCV Certification is a prerequisite for many key roles in the IT sector. Certified professionals can expect to pursue roles such as release manager, security manager, security administrator, database administrator, and IT operations manager.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    ₹563KMin
    ₹1,701KAverage
    ₹2,721KMax
    Source: Glassdoor
    Hiring Companies
    Oracle hiring for Service Delivery Manager professionals in Pune
    Cloudera hiring for Service Delivery Manager professionals in Pune
    Capgemini hiring for Service Delivery Manager professionals in Pune
    Accenture hiring for Service Delivery Manager professionals in Pune
    Source: Indeed
  • Annual Salary
    ₹458KMin
    ₹713KAverage
    ₹2083KMax
    Source: Glassdoor
    Hiring Companies
    Accenture hiring for ITSM Manager professionals in Pune
    IBM hiring for ITSM Manager professionals in Pune
    Capgemini hiring for ITSM Manager professionals in Pune
    Source: Indeed

Course Curriculum

Eligibility

The target group of the ITIL Intermediate RCV Certificate includes operational staff involved in change management, release and deployment management, service validation and testing, service asset and configuration management, request fulfillment, change evaluation and knowledge management, and for those who wish to enhance their role-based capabilities.
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Pre-requisites

To be eligible for the examination leading to the ITIL RCV Certificate, you should take the training with an accredited training organization. You should also hold the ITIL Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications). It is highly recommended that you have two to four years of professional experience working in IT service management.
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Exam & Certification

  • How will I become ITIL® Intermediate RCV certified?

    To be eligible for the examination leading to the ITIL RCV Certificate, you must fulfill the following requirements:
    • Undertake at least 30 contact hours (hours of instruction, excluding breaks) with an Accredited Training Organization (ATO) or an accredited e-learning solution for this syllabus as part of a formal, approved training program.
    • Two to four years of professional experience working in IT service management is highly desirable
    • Hold the ITIL Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications).
    • It is also recommended that candidates complete a minimum of 12 hours of personal study by reviewing the syllabus and the pertinent areas within the ITIL Service Transition and ITIL Service Operation core guidance in preparation for the examination, specifically Chapter 2: Service Management as a Practice.

  • What do I need to do to unlock my Simplilearn certificate?

    Online Self-paced Learning: Complete 85% of the course.

  • Until when can I procure voucher from Simplilearn?

    Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase. In case the exam price goes up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.

  • How frequently does the exam fee change?

    Exam prices are governed by the certification body and can change. Price changes are typically announced during the end of the calendar year. If the event that an exam price does go up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.

  • What is the validity of my exam voucher?

    Exam vouchers are valid for 1 year from the date of issuance. If you do not book the exam within 1 year from purchase of voucher, you will need to buy the voucher again per the actual price.
     

  • How will I schedule/book my exam?

    Please click the below link for information regarding the booking process.

    https://www.simplilearn.com/ice9/about_course_images/Raise_exam_request_through_LMS.pdf

  • Does the course fee include examination fees as well?

    Yes, the course fee is inclusive of the examination fee.

  • Can I ask for refund of exam voucher cost once its issued to me?

    No, exam voucher cost cannot be refunded once it is issued to a learner as we procure this from third party bodies. Simplilearn does not own the voucher policies and cost.

    FAQs

    • How do I enroll for the online training?

      You can enroll for the training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

      1. Visa debit/credit card
      2. American express and Diners club card
      3. Master Card, or
      4. Through PayPal

    • What will I get along with this training?

      You will have access to the online e-learning and practice tests along with the training.

    • Can I cancel my enrollment? Do I get a refund?

      Yes, you can cancel your enrollment. We provide you complete refund after deducting the administration fee. To know more please go through our Refund Policy.

    • Do you provide money back guarantee for the training programs?

      Yes. We do offer a money-back guarantee for many of our training programs. You can refer to the Refund Policy and raise refund requests via our Help and Support portal.

    • Can I extend the access period?

      Yes, you can extend the access period by paying an additional fee. Please raise a request via our Help and Support portal.

    • Where and how can I access the e-learning content? Are there any limitations?

      Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

    • I am not able to access the online course. Whom should I contact for a solution?

      Please raise a request via our Help and Support portal to have your issue resolved.

    Our Pune Correspondence / Mailing address

    Simplilearn's ITIL Intermediate RCV Certification Training in Pune, India

    Sky Loft, Creaticity Off, Airport Road opp. Golf Course Shastrinagar, Yerawada Pune, Maharashtra 411006

    View Location
    • Disclaimer
    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.