Lifecycle versus Capability Courses (ITIL® V3)

This post is based on Lifecycle versus Capability Courses (ITIL® V3) including concepts such as ITSM history, ITIL® lifecycle and capability courses, difference between both and more.

Common Things expected out of an ITSM Expert

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How to Build a Successful Career in IT Service Management

This article talks about the steps to building a successful career in IT Service and Management.

ITIL® 2011 Foundation Update

Learn more about ITIL 2011 foundation update

Course Review: Upskilling to Remain an In-Demand IT Professional

Know the importance of upskilling in IT profession.

ITIL Interview Questions That Will Help You Ace Your Interview

If you’re applying for an (ITIL) position, you need to not only expect certain questions during the interview.

Using the ITIL Framework to Manage the Boom in Blockchain

Learn how blockchain, one of the most innovative technologies on the market today is changing the way commerce is done

The ITIL Certification was a mandate: In Conversation with Mutasim Abuzeid

Mutasim Abuzeid, comes from a Telecommunications Engineering background from Sudan in Africa, where technology and the IT industry was recently introduced only over the last ten years

5 Common ITIL-Adoption Mistakes Committed by ITIL Newbies

Clearing ITIL certification is just the beginning of a whole new professional grind.

Sample ITIL 4 Foundation Exam Questions and Answers to Help You Ace Your Exam

Look at series of 32 ITIL questions and answers you will likely find in the exam.