Configuration Management Database provides a set of best practices for organizations.
This article talks about incident management and its importance.
TOGAF® is a certification company and one of the most applied in companies all over the world.
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This article provides an overview of the ITIL Certification, the exam process, and benefits one can look forward to.
This new version, named ITIL® 4, is slated for release in the first quarter of 2019.