CSM Certification Course Overview

This CSM® certification course is focused on providing an improved understanding of Scrum methodologies and their implementation. It helps you become a Certified ScrumMaster®, a designation offered by Scrum Alliance to practitioners who have successfully completed a CSM® course and demonstrate their understanding by passing the exam.

CSM Training Key Features

100% Money Back Guarantee
100% money-back guarantee*

Our training course comes with a 100% money-back guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the CSM exam in the second attempt. If you do not pass the CSM exam on the second attempt, we will refund the course fee to you.

No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!
  • Two days of classroom training
  • 2 Days of Online Virtual Class
  • CSM® exam fee included
  • Two-year membership in Scrum Alliance
  • 20 PDUs and 20 SEUs
  • Free Exam Retake and Delivered by CST®

Delivered By

CST

Training Schedule

CSM Course Curriculum

Eligibility

The ScrumMaster® certification training course is suitable for members of Scrum teams, managers of Scrum teams, teams transitioning to Scrum, and professionals who are interested in pursuing a career as a professional ScrumMaster.
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Pre-requisites

There are no prerequisites for starting this Agile Scrum Master certification course.
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Skills Covered

  • Scrum and Agile methodologies
  • Importance of Agile
  • Scrum lifecycle
  • Scrum terminologies
  • Daily scrum and review
  • Roles involved in Scrum
  • Distributed Scrum

Benefits

Certified ScrumMasters® demonstrate the accomplishment of core Scrum knowledge to employers and are highly-valued across industries since they have verifiable skills. CSM professionals gain access to local groups, networks, and resources available only to Scrum Alliance members.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    $100KMin
    $128KAverage
    $165KMax
    Source: Glassdoor
    Hiring Companies
    Accenture
    IBM
    JPMorgan Chase
    Source: Indeed
  • Annual Salary
    $54KMin
    $81KAverage
    $124KMax
    Source: Glassdoor
    Hiring Companies
    Amazon
    IBM
    Cisco
    Microsoft
    Capgemini
    Source: Indeed
  • Annual Salary
    $54KMin
    $66KAverage
    $124KMax
    Source: Glassdoor
    Hiring Companies
    IBM
    Amazon
    Accenture
    Vodafone
    Source: Indeed
  • Annual Salary
    $96KMin
    $135KAverage
    $164KMax
    Source: Glassdoor
    Hiring Companies
    Google
    Source: Indeed

CSM Exam & Certification

Certified ScrumMaster
  • What are the prerequisites for the Certified ScrumMaster certification?

    There are no eligibility criteria set for the ScrumMaster certification. Any professional looking to further his or her career in management can take this course.

  • How do I get certified as a Certified ScrumMaster?

    Following are the steps involved in the certification process:
    • Step one: understand the Scrum framework and lifecycle.
    • Step two: attend the two-day CSM training course conducted by a certified trainer.
    • Step three: pass the CSM online test conducted by Scrum Alliance.
    • To pass the test, you will need to take the 50 question CSM test and answer 37 out of the 50 questions correctly within the 60-minute time limit.
    • Once you pass the exam, you will need to submit a license agreement to the Scrum Alliance for acceptance, and a membership profile must be completed.

  • What do I need to do to unlock my Simplilearn certificate?

    • Complete 85% of the course.
    • Attend one complete batch.
    • Complete one simulation test with a minimum score of 60%.

  • When is the next CSM Certification exam?

    The online CSM exam can be taken within 14 days from the day you complete your training course and receive links to the online exam. 

  • How many questions are there in the CSM certification exam?

    There are a total of 50 multiple choice questions. The passing score is 74% or 37 correct answers.

  • How many attempts do I have to pass the CSM exam?

    You will have two attempts to pass the exam. 
     

  • How long does it take to receive the Certified Scrum Master certification exam results?

    You will get the results immediately.

  • How long is the Certified Scrum Master Certification valid for?

    CSM certification is valid for three years.

  • If I fail the CSM exam, how soon can I retake it?

    If you fail the CSM exam in your first attempt, you can retake it immediately at no cost. 

  • If I fail in the CSM exam, can I apply for re-evaluation?

    If you fail the CSM exam, there is no option for re-evaluation. however, you can take the second attempt at no extra cost.

  • How do I apply for CSM re-examination?

    If you fail the exam in your first attempt, the second will be automatically activated in your Scrum Alliance account.

  • I have passed the CSM certification exam. When and how do I receive my certificate?

    Upon passing the exam, you will receive the certificate within five business days.

  • Do you provide any practice tests as part of this course?

    Yes, we provide 1 practice test as part of our course to help you prepare for the actual certification exam. You can try this free CSM practice test to understand the type of tests that are part of the course curriculum.

CSM Course Reviews

  • Jeanette Sanders

    Jeanette Sanders

    Risk Manager, New York City

    This was terrific course with tons of training aids, games, slides, videos etc. The trainer was very much in tune with the participants and was very adaptive and agile with his approach to the class.

  • Kushal Jirafe

    Kushal Jirafe

    Scrum Product Owner, Houston

    Simplilearn provided me with one of the best trainers of CSM, he explained the concepts in a fun way which was very easy to understand and because of his guidance, I was able to clear the CSM certification with 94.3%.

  • Lishan Mou

    Lishan Mou

    Technical Program Manager, Seattle

    Loved it ! Trainer was enthusiastic and engaging as an instructor. He shared real world experiences and went beyond the course material. The style and the manner in which he presented really helped us to make scrum methodologies understandable and captured the true essence of it.

  • Anand Gurumurthi

    Anand Gurumurthi

    Senior Member of Technical Staff @Salesforce, San Francisco

    The training was absolutely great. I have been doing scrum for more than 3 years, but got lot of areas clarified. I learned many things that I would like to try with my team. I would highly recommend this course to everyone who is part of an agile team.

  • Amanda ST. Laurent

    Amanda ST. Laurent

    Development Manager, Seattle

    The core concepts gave me the ability to see how I could incorporate scrum into our leach culture. The integration of technology has always been a challenge. However, now I could see the capabilities of integration with owners and our development team with scrum.

  • Tanushree Mukherjee

    Tanushree Mukherjee

    Sr. Project Manager, San Francisco

    This course has been very hands-on besides being very knowledgeable. I would like to use my new skills in the work domain. Hubert is an excellent teacher and his real word experience was an invaluable asset to the course.

  • Shara Miller

    Shara Miller

    San Francisco

    Great presentation. Its very reassuring to have an instructor who has been through it all and has ready answers for every question and issues. Interesting stories, relevant examples and overall a very enriching experience !

  • Benjamin Schachter

    Benjamin Schachter

    Project Manager at DramaFever, New York City

    Good and informative training on CSM. The trainer helped throughout the session.

  • Dorothy Narkinsky

    Dorothy Narkinsky

    Project Manager, Boston

    Great information and great structure. Pace of second day was much more aggressive but first day was critical to people, without as much agile experience. Incredibly an effective training by a down to earth instructor.

  • David Klen

    David Klen

    San Francisco

    Training was good; instructor was very knowledgeable and kept the topics understandable.

  • Brittany Schillizzi

    Brittany Schillizzi

    Management Consulting KPMG US, New York City

    Great use of materials pre reading, booklet, PowerPoint presentation, video, very enthusiastic trainer. Great use of activities and examples with group work. Use of flip charts post its made concepts more clear.

  • Rob Kane

    Rob Kane

    Communications Specialist, San Francisco

    Mr. Smits is clearly knowledgeable and able to answer questions and put answers in the context of the development environment. He welcomes feedback and participation while being the key control of the class to thread through the curriculum.

  • Yolonda Habimana

    Yolonda Habimana

    Dallas

    It was a very interesting and enlightening course. The instructor was excellent.

  • Beulah Solis

    Beulah Solis

    San Francisco

    Course was comprehensive and at a good pace. Instructor provided good examples of scrum principles & real life examples.

  • Aniruddha Sarkar

    Aniruddha Sarkar

    San Francisco

    An excellent primer and deep dive to the scrum master role. The course has helped me gain strong understanding on the agile methodologies.

CSM Training FAQs

  • What are the 15 complimentary courses with this course?

    Following is the list of complimentary courses*

    • Agile Scrum Foundation
    • Introduction to Robotic Process Automation (RPA)
    • CAPM Certification
    • PMI-RMP Certification
    • Introduction to Big Data and Hadoop
    • Lean Management
    • PMI-ACP Certification
    • Introduction to Artificial Intelligence
    • Financial Modelling with MS Excel foundation & advanced 
    • AWS Technical Essential
    • Introduction to Cyber Security
    • Business Analytics with Excel
    • Apache Cassandra
    • Introduction to Digital Marketing
    • CCBA Certification

  • Who is the instructor for the classroom training?

    This course is conducted by a Certified Scrum Trainer (CST) with 20+ years of experience delivering classroom training.

  • How do I enroll for the classroom training?

    You can enroll for this course on our website and make an online payment using any of the following options: 
    • Visa Credit or Debit Card
    • MasterCard
    • American Express
    • Diner’s Club
    • PayPal 
    Once payment is received you will automatically receive a payment receipt and access information via email.

  • Where will the training be held?

    The venue is finalized a few weeks prior to the training and you will be informed via email. If you have any questions, contact us 24/7 using the form on the right of any page on the Simplilearn website, select the Live Chat link or contact Help & Support.

  • Do you provide transportation and refreshments with the training?

    We do not provide transportation but refreshments are included along with the training.

  • Can I change the city, place, and date after enrolling for the classroom training?

    Yes, you can change the city, place, and date for the classroom training, but a rescheduling fee is charged. For more information, please review our Rescheduling Policy.

  • Can I cancel my enrollment? Do I get a refund?

    Yes, you can cancel your enrollment. We provide a complete refund after deducting an administration fee. To learn more please review our Refund Policy.

  • Do you provide a money back guarantee for the training programs?

    Yes. We do offer a money-back guarantee for many of our training programs. Refer to our Refund Policy and submit refund requests via our Help and Support portal.

  • Who provides the certification?

    CSM certification is provided by the reputed Scrum Alliance.

  • Do you provide a course completion certificate?

    Yes, we offer a course completion certificate after you successfully complete the training program.

  • Do you provide a group discount for classroom training programs?

    Yes, we offer group discounts for our training programs. To learn more about our discount packages, contact us using the form on the right of any page on the Simplilearn website, select the Live Chat link or contact Help & Support.

  • What is a Certified ScrumMaster?

    • As defined by the Scrum Alliance, a Certified ScrumMaster is someone who has been taught (by a Certified Scrum Trainer) the Scrum terminology, practices, and principles that will enable them to fulfill the role of ScrumMaster or Scrum team member.
    • Completing a Certified ScrumMaster course is the first step to becoming more familiar with Scrum and Agile frameworks. Experience and continuing education are necessary for someone to truly master Scrum. To demonstrate deep understanding and experience with Scrum, CSMs are also encouraged to participate in Certified Scrum Product Owner (CSPO) training.

  • What qualification does a Certified Scrum Trainer (CST) hold?

    • A Certified Scrum Trainer (CST) is a senior individual within the Scrum community who has attained Certified Scrum Trainer status through the Scrum Alliance. Stringent certification requirements are imposed on those earning their CSTs; all must be active contributors in the Scrum community, typically co-train with multiple other CST’s for knowledge transfer, and demonstrate a keen understanding of Scrum through multiple years of successful application in professional environments.
    • Simplilearn trainers go one step further; all of our CSTs have both technical and business backgrounds, and derive successful training expertise from hundreds of client-site coaching engagements.

  • When do I get my login information?

    Within five business days of the course, students will receive an email with Scrum Alliance login information, and a separate email from the Simplilearn training team outlining the steps to follow.

  • How do I complete the ScrumMaster evaluation and receive my certificate?

    Students will receive an email from the Scrum Alliance within five business days of the course. Once you log in to the Scrum Alliance website:
    • Scrum Master students will need to complete a free, non-graded, online evaluation. Once this has been submitted and the terms & conditions have been agreed to, students may download and print their certification directly from the Scrum Alliance website.
    • Product owner students will need to accept the terms & conditions. Students may then download and print their certification directly from the Scrum Alliance website.

  • When is the exam conducted?

    The exam can be taken online after you receive your Scrum Alliance login information. Students generally receive this login information within five business days of the course.

  • Is the certification fee included in my course fee?

    Yes. The certification and evaluation fees are included in the cost of this course, along with the costs of course materials and learning aids.

  • Are new job placement opportunities available to me after Scrum training?

    Yes. There are many opportunities available that require Scrum and Agile training. Most major job sites have multiple listings for Scrum Masters or Project Managers with Agile/Scrum experience.

  • I’d like to learn more about this training program. Whom should I contact?

    Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives can provide you with more details.

  • What is online classroom training?

    All of the classes are conducted via live online streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time.

  • What is CSM certification?

    Certified Scrum Master (CSM) is a designation offered by Scrum Alliance to practitioners who have successfully completed a CSM course and demonstrate their understanding of Scrum methodology and how to lead project teams as a scrum master. As defined by the Scrum Alliance, a Certified ScrumMaster is someone who has been taught (by a Certified Scrum Trainer) the Scrum terminology, practices, and principles that will enable them to fulfill the role of ScrumMaster or Scrum team member.

  • Is this live CSM training, or will I watch pre-recorded videos?

    If you enroll for self-paced e-learning, you will have access to pre-recorded videos. If you enroll for the online classroom Flexi Pass, you will have access to live training conducted online as well as the pre-recorded videos.
     

  • What if I miss a class?

    Simplilearn provides recordings of each class so you can review them as needed before the next session. 

  • Are the training and course material effective in preparing me for the CSM exam?

    Yes, the training and course materials will get you well prepared for the CSM exam. 

  • What is the CSM accredited body exam fee refund policy?

    The CSM accredited body is Scrum Alliance. The exam fee is non-refundable.

  • You offer an exam money back guarantee. How does it work?

    Our CSM Training comes with a 100% money-back guarantee. Simplilearn uses top learning methodologies to equip learners with the knowledge and confidence to pass the CSM exam in the first attempt. If you do not pass the CSM exam on the second attempt, Simplilearn will refund the course price to you.
     
    To ensure your success, we strongly recommend that you take the CSM exam within a week of the course completion date. This way, the course concepts will be fresh in your mind.

     

    Attempt Time Frame Result Money back
    First Within 7 days of course completion Did Not Pass NA
    Second Within 7 days of First attempt Did Not Pass Full Course fee will be refunded

    Refund Process: If you do not pass the exam in the first attempt, Simplilearn will refund the full course price to you. To receive a refund, you must make a request through the Help and Support Forum. You must submit a copy of your scorecard along with the date you completed your online classroom training. Simplilearn will refund the course price within 30 days of receiving all required documentation. We will process the refund using the same method you used to pay for the course.
     

    Terms and Conditions: This money-back guarantee applies only to Simplilearn’s CSM Classroom training. The guarantee is valid only for participants who have paid the entire enrollment fee.

    The guarantee becomes void if:

    • Participants do not take the examination within  7 days of the classroom training completion date.
    • Participants do not maintain 100% attendance at Classroom Training sessions.
    • Participants fail to score at least 80% in both CSM Exam practice tests available at Simplilearn.com
    • Participants do not follow the instructions of the trainer and do not complete the exercises given in the classroom training.
    • Participants do not submit the required documents to Simplilearn.
       

  • Disclaimer
  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.