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Course description

  • What are the course objectives?

    This course will train you to be a Certified ScrumMaster (CSM), a designation offered by Scrum Alliance to practitioners who have successfully completed a CSM course and demonstrate their understanding through the CSM test. A CSM performs the following functions:
    •  Aids project teams in using Scrum effectively
    • Provides expertise above that of a typical project manager
    • Acts as a ‘servant leader’ and helps the team work together and learn the Scrum framework
    • Protects the team from internal and external distractions
    Simplilearn's CSM training program is a live classroom training. It is the ideal course package for every aspiring professional who wants to make a career in project management.
     
    The CSM certification training course is focused on providing an improved understanding of Scrum methodologies and their implementation.

  • Why is this certification so highly sought-after?

    The designation of Certified ScrumMaster is a prized certification offered by Scrum Alliance, a non-profit membership organization that supports the adoption and effective use of Scrum. There are over a quarter million CSM's worldwide. Benefits of the CSM certification include:
    • Certified ScrumMaster certification enhances your industry credibility and earning potential.
    • According to payscale.com, a CSM professional has a median salary of $112,000 per year.
    • CSM certification proves that you have a full understanding of Scrum and how to apply its principles in the workplace.
    • It offers a clearly defined and well-respected credential in the Agile community, making it highly sought-after by employers.

  • What skills will you learn?

    At the end of Simplilearn’s training in CSM, you will be able to:
    • Discuss Scrum and Agile methodologies
    • Describe the importance of Agile
    • Explain the Scrum lifecycle
    • Understand the Scrum terminologies and their applications
    • Discuss in detail terms such as Daily Scrum, User Story, Sprint Planning and Sprint Review
    • Understand various roles involved in Scrum
    • Describe distributed Scrum and the best practices in distributed Scrum

  • What are the career benefits in store for you?

    The benefits of earning CSM certification are as follows:
    • Career opportunities of certified professionals are rapidly growing as they remain relevant and marketable across various industry sectors.
    • Certified professionals demonstrate accomplishment of core Scrum knowledge to employers and peers.
    • Certification verifies your knowledge of Scrum framework and scope of the ScrumMaster’s role in the process.
    • As a CSM, you will be able to fill the roles of a Scrum Master or a Scrum team member.
    • The certification helps the professional engage with a community of Scrum experts.
    • Through this certification, the CSM gains access to local groups, networks, and resources available only to Scrum Alliance members.

  • Who should take this course?

    The following categories of professionals should take the CSM training course and obtain certification:
    • Members of Scrum teams such as developers, Scrum Masters, and product owners
    • Managers of Scrum teams
    • Teams transitioning to Scrum
    • Professionals who would like to pursue a career as a professional Scrum Master

  • What types of projects will you complete during the CSM course?

    There are no projects related to this course.

  • What types of jobs require CSM certified professionals?

    Jobs that require CSM skills include project manager, technical project manager, scrum master, program manager, project lead and product lead developer.
     

Course preview

  • CSM
    • SCRUM @ High Level 55:11
      • 1.1 SCRUM @ High Level 01:01
      • 1.2 Agenda 01:19
      • 1.3 Scrum History 01:33
      • 1.4 What is Scrum? 01:49
      • 1.5 What is Agile? 01:14
      • 1.6 Why Agile? 00:55
      • 1.7 Agile Methodologies 03:30
      • 1.8 Scrum Life Cycle 01:01
      • 1.9 Terminologies used in SCRUM 00:47
      • 1.10 Sprints 00:59
      • 1.11 Timebox 01:28
      • 1.12 Advantages of Timebox 01:00
      • 1.13 Release 01:11
      • 1.14 Daily Scrum 01:04
      • 1.15 Daily Scrum 01:25
      • 1.16 User Story 00:50
      • 1.17 Story Card Information 01:53
      • 1.18 Definition of Done 01:11
      • 1.19 Product Backlog 01:31
      • 1.20 Sprint Backlog 01:03
      • 1.21 Sprint Planning 00:35
      • 1.22 Sprint Planning 01:02
      • 1.23 Sprint Review 01:55
      • 1.24 Sprint Retrospective 01:32
      • 1.25 Making Retrospectives Effective 00:53
      • 1.26 Different Roles 00:44
      • 1.27 Product Owner 00:47
      • 1.28 Product Owner Role 00:36
      • 1.29 Product Owner Role 01:24
      • 1.30 Scrum Master 01:05
      • 1.31 What Does A Scrum Master Do 01:21
      • 1.32 What The Scrum Master Should Not Do 00:45
      • 1.33 The Team Developers 01:13
      • 1.34 Building A Scrum Team 02:06
      • 1.35 Building Empowered Teams 01:05
      • 1.36 Role Of A Manager 00:50
      • 1.37 A New Role For A Manager 01:57
      • 1.38 Some Specialist Roles You May Want 02:31
      • 1.39 Distributed Scrum Teams 01:11
      • 1.40 Best Practices In Distributed Scrum 01:57
      • 1.41 Target Audience 00:36
      • 1.42 Certifications Overview 01:12
      • 1.43 Scrum With Simplilearn 00:40
      • 1.44 Contact Us for More Information 00:30
  • Free Course
    Agile Scrum Foundation
    • Lesson 00 - Course Introduction 05:00
      • 0.1 Course Introduction 05:00
    • Lesson 01 - Agile Scrum Concepts 11:30
      • 1.1 Agile Scrum Concepts 11:30
      • 1.2 Quiz
    • Lesson 02 - Roles and Rituals 10:41
      • 2.1 Roles and Rituals 10:41
      • 2.2 Quiz
    • Lesson 03 - Scrum Practices 12:36
      • 3.1 Scrum Practices 12:36
      • 3.2 Scenario — 1 Stand-up Meeting
      • 3.3 Quiz
    • Lesson 04 - Scrum Planning 11:45
      • 4.1 Scrum Planning 11:45
      • 4.2 Quiz
    • Lesson 05 - Scrum Estimations 11:28
      • 5.1 Scrum Estimations 11:28
      • 5.2 Scenario — 2 Planning Poker
      • 5.3 Quiz
    • Lesson 06 - Scrum Monitoring 06:56
      • 6.1 Scrum Monitoring 06:56
      • 6.2 Quiz
    • Lesson 07 - Advanced Scrum Concepts 12:47
      • 7.1 Advanced Scrum Concepts 12:47
      • 7.2 Quiz
    • Lesson 08 - Scrum Overview 03:14
      • 8.1 Scrum Overview 03:14
  • Free Course
    Microsoft® Project 2013
    • 00 - Overview of Microsoft® Project 2013 09:31
      • 0.1 Welcome 00:07
      • 0.2 Overview Of Microsoft Project 2013 00:49
      • 0.3 Table Of Contents 00:55
      • 0.4 Course Objectives 00:33
      • 0.5 Course Overview 01:02
      • 0.6 Course Overview Contd. 01:15
      • 0.7 Value Of Microsoft Project 2013 For Professionals 00:55
      • 0.8 Value Of Microsoft Project 2013 For Organizations 00:53
      • 0.9 Lessons Covered 00:18
      • 0.10 Exam Pattern 00:51
      • 0.11 Microsoft Project 2013 Certification 01:24
      • 0.12 Summary 00:19
      • 0.13 Thank You 00:10
    • 01 - Basics of Microsoft® Project 2013 13:24
      • 1.1 Basics of Microsoft Project 2013 00:19
      • 1.2 Objectives 00:26
      • 1.3 Introduction 00:50
      • 1.4 Project Management 01:35
      • 1.5 Microsoft Project 2013 00:33
      • 1.6 Microsoft Project 2013 Editions
      • 1.7 Features of microsoft project 2013
      • 1.8 Calender types
      • 1.9 Project Options 01:46
      • 1.10 Business Scenario Changing Currency in Project Options 02:08
      • 1.11 Demo Summary 00:11
      • 1.12 Business Scenario Expanding and Collapsing the Ribbon 01:15
      • 1.13 Demo Summary 00:12
      • 1.14 Business Scenario Customizing the Ribbon 01:09
      • 1.15 Demo Summary 00:13
      • 1.16 Business Scenario Customizing the Quick Access Toolbar 01:32
      • 1.17 Demo Summary 00:18
      • 1.18 Quiz
      • 1.19 Summary 00:51
      • 1.20 Thank You 00:06
    • 02 - Creating a Project Plan 18:35
      • 2.1 Creating A Project Plan 00:21
      • 2.2 Objectives 00:28
      • 2.3 Basic Information For A New Project 01:02
      • 2.4 Microsoft Project 2013 Interface 00:49
      • 2.5 Create Project From A Blank Project Template 00:25
      • 2.6 Components Of A Blank Project Template 00:47
      • 2.7 Create Project From An Existing Template 00:37
      • 2.8 Business Scenario Creating a Project from an Existing Template 02:41
      • 2.9 Demo Summary 00:11
      • 2.10 Create Project From An Existing Project 00:34
      • 2.11 Create Project From Microsoft Excel Workbook 00:25
      • 2.12 Create Project From Microsoft Excel Workbook Contd. 00:31
      • 2.13 Business Scenario Importing Tasks from Excel 02:22
      • 2.14 Demo Summary 00:11
      • 2.15 Create Project From Microsoft SharePoint Tasks List 00:43
      • 2.16 Sample SharePoint Tasks List 00:20
      • 2.17 Base Calendar 00:54
      • 2.18 Types of Base Calendar
      • 2.19 Business Scenario Updating the Working Days in a Project Calendar 01:45
      • 2.20 Demo Summary 00:10
      • 2.21 Create New Base Calendar 00:59
      • 2.22 Set Baseline 00:32
      • 2.23 Create A Template From A Completed Project 00:41
      • 2.24 Quiz
      • 2.25 Summary 00:59
      • 2.26 Thank You 00:08
    • 03 - Project Tasks 15:06
      • 3.1 Project Tasks 00:23
      • 3.2 Objectives 00:40
      • 3.3 Add New Task in Microsoft Project 2013
      • 3.4 Business Scenario Adding New Tasks 01:39
      • 3.5 Demo Summary 00:09
      • 3.6 Manually Scheduled Tasks Vs Auto Scheduled Tasks 01:38
      • 3.7 Project Outline 01:21
      • 3.8 Creating Task Dependencies with Links
      • 3.9 Business Scenario Organizing Tasks 03:51
      • 3.10 Demo Summary 00:08
      • 3.11 Create Project Milestones 01:00
      • 3.12 Rearranging Tasks 00:57
      • 3.13 Business Scenario Rearranging Tasks 01:14
      • 3.14 Demo Summary 00:14
      • 3.15 Inactive Tasks
      • 3.16 Timeline View 00:33
      • 3.17 Project Summary 00:23
      • 3.18 Quiz
      • 3.19 Summary 00:48
      • 3.20 Thank You 00:08
    • 04 - Project Resources 24:41
      • 4.1 Project Resources 00:25
      • 4.2 objectives 00:55
      • 4.3 resources 00:41
      • 4.4 Advantages of Creating Resources 00:41
      • 4.5 Responsibility Matrix 00:44
      • 4.6 Types of Resources
      • 4.7 Add Resources 00:35
      • 4.8 Add Resources contd
      • 4.9 Work Resources 00:38
      • 4.10 Business Scenario Add a Work Resource 02:23
      • 4.11 demo summary 00:11
      • 4.12 material resources 00:36
      • 4.13 Business Scenario Add Material Resources 01:38
      • 4.14 demo summary 00:12
      • 4.15 Cost Resources 00:38
      • 4.16 Business Scenario Add a Cost Resource 01:34
      • 4.17 demo summary 00:13
      • 4.18 generic resources 01:13
      • 4.19 Business Scenario Assign Work Resources to Tasks 01:54
      • 4.20 demo summary 00:12
      • 4.21 Resource Costs 01:24
      • 4.22 Resource Assignments 00:48
      • 4.23 Create Resource Assignments 00:31
      • 4.24 Business Scenario Assign Cost Resources to Tasks 01:37
      • 4.25 demo summary 00:14
      • 4.26 Business Scenario Assign Material Resources to Tasks 01:19
      • 4.27 demo summary 00:13
      • 4.28 Business Scenario Add Part Time Generic Work Resource to Task 01:49
      • 4.29 demo summary 00:13
      • 4.30 Quiz
      • 4.31 summary 01:01
      • 4.32 thank you 00:09
    • 05 - Tracking Project Progress 24:34
      • 5.1 Tracking Project Progress 00:21
      • 5.2 Objectives 00:29
      • 5.3 Resource allocation
      • 5.4 Display Current Resource Allocations And Assignments 00:59
      • 5.5 Resource Sheet View 00:37
      • 5.6 Resource Usage View 01:25
      • 5.7 Team Planner View 01:32
      • 5.8 Business Scenario - Manage Resource Allocation 03:57
      • 5.9 Demo Summary 00:08
      • 5.10 Replace Resources On Tasks 01:20
      • 5.11 Resources Leveling 01:24
      • 5.12 Resource Leveling Options 00:50
      • 5.13 Business Scenario - Resource Leveling 01:47
      • 5.14 Demo Summary 00:09
      • 5.15 Resource Assignment 01:06
      • 5.16 Resource Calendar 01:14
      • 5.17 Cost Accrual Method
      • 5.18 Cost Accrual Method Contd. 01:38
      • 5.19 Business Scenario - Accrued Cost 04:10
      • 5.20 Demo Summary 00:08
      • 5.21 Quiz
      • 5.22 Summary 01:11
      • 5.23 Thank You 00:09
    • 06 - Advanced Task Scheduling 32:54
      • 6.1 Advanced Task Scheduling 00:24
      • 6.2 Objectives 00:38
      • 6.3 Logical Scheduling Model 01:09
      • 6.4 Tracking Project Actuals 01:11
      • 6.5 Adding Actual Dates, Durations, and Work
      • 6.6 Business Scenario - Adding an Actual Start Date 02:00
      • 6.7 Demo Summary 00:09
      • 6.8 Adding Date Constraints 03:34
      • 6.9 Business Scenario - Adding Date Constraints 01:39
      • 6.10 Demo Summary 00:08
      • 6.11 Setting Deadlines
      • 6.12 Business Scenario - Setting a Deadline 03:06
      • 6.13 Demo Summary 00:08
      • 6.14 Adding Project Percentage 01:03
      • 6.15 Task Usage View 01:12
      • 6.16 User-Controlled Schedules 01:09
      • 6.17 Duration Equation and Task Types
      • 6.18 Effort Driven Scheduling 01:31
      • 6.19 Applying Calendars To Tasks 00:46
      • 6.20 Estimated Duration 00:53
      • 6.21 Warnings and Suggestions
      • 6.22 Creating Formula With IIF Function 01:25
      • 6.23 Business Scenario - Using Formulas 05:31
      • 6.24 Demo Summary 01:03
      • 6.25 Business Scenario - Using Graphical Indicators with Formulas 02:56
      • 6.26 Demo Summary 00:10
      • 6.27 Quiz
      • 6.28 Summary 01:02
      • 6.29 Thank You 00:07
    • 07 - Reporting and Troubleshooting 18:42
      • 7.1 Reporting And Troubleshooting 00:23
      • 7.2 Objectives 00:40
      • 7.3 Reporting
      • 7.4 Troubleshooting
      • 7.5 Schedule Variance Task Slippage 00:50
      • 7.6 Schedule Variance Late Task 00:38
      • 7.7 Business Scenario - Late Tasks 01:45
      • 7.8 Demo Summary 00:12
      • 7.9 Grouping Of Related Tasks 00:22
      • 7.10 Filtering Of Related Tasks 00:39
      • 7.11 Task Inspector 01:02
      • 7.12 Task path
      • 7.13 Critical Path Method 01:15
      • 7.14 Business Scenario - View Critical Path 01:07
      • 7.15 Demo Summary 00:12
      • 7.16 Slack Time 00:46
      • 7.17 Business Scenario - Task Slack 00:59
      • 7.18 Demo Summary 00:12
      • 7.19 Reports and Dashboards
      • 7.20 Business Scenario - View Reports and Dashboards 02:05
      • 7.21 Demo Summary 00:13
      • 7.22 Cumulative Fields 01:10
      • 7.23 Business Scenario - Cumulative Fields 02:41
      • 7.24 Demo Summary 00:21
      • 7.25 Quiz
      • 7.26 Summary 01:01
      • 7.27 Thank You 00:09
    • 08 - Customizing Views 17:35
      • 8.1 Customizing Views 00:18
      • 8.2 Objectives 00:49
      • 8.3 Views
      • 8.4 Views contd
      • 8.5 Work with Views
      • 8.6 Customize Existing Views
      • 8.7 Customizing Views
      • 8.8 Apply Filters To Views 00:51
      • 8.9 AutoFilter 00:56
      • 8.10 Create A New View 00:36
      • 8.11 Business Scenario - Create a New View 02:20
      • 8.12 Demo Summary 00:08
      • 8.13 Share A View With Another Project 00:52
      • 8.14 Business Scenario - Share a View with Another Project 02:53
      • 8.15 Demo Summary 00:09
      • 8.16 Create A New Table 00:46
      • 8.17 Business Scenario - Create and Apply a New Table 03:10
      • 8.18 Demo Summary 00:09
      • 8.19 Customize a Table
      • 8.20 Business Scenario - Customize a Table 02:22
      • 8.21 Demo Summary 00:09
      • 8.22 Quiz
      • 8.23 Summary 00:53
      • 8.24 Thank You 00:14
    • 09 - Sharing Project Information 27:14
      • 9.1 Sharing Project Information 00:25
      • 9.2 Objectives 00:42
      • 9.3 Sharing Data With Excel 02:19
      • 9.4 Business Scenario - Sharing Files with Excel 04:10
      • 9.5 Demo Summary 00:42
      • 9.6 Sharing Data with Other Office Apps
      • 9.7 Sharing Data with Other Office Apps contd
      • 9.8 Sharing Data with Other Office Apps contd
      • 9.9 Sharing Data with Other Office Apps contd
      • 9.10 Embedding And Linking Files To Other Office Apps 01:42
      • 9.11 Embedding and Linking Files from Other Office Apps
      • 9.12 Embedding And Linking Files To Other Office Apps Contd. 01:15
      • 9.13 Exporting Data from Microsoft Project 2013 to Visio and Vice Versa
      • 9.14 Business Scenario - Sharing Data with Visio 02:59
      • 9.15 Demo Summary 00:32
      • 9.16 Sharing Data with SharePoint
      • 9.17 Ways To Extend The Capability Of Microsoft Project 2013 00:44
      • 9.18 Acquire Templates From Office.Com 00:52
      • 9.19 Business Scenario - Acquiring a Template from Office.com 01:41
      • 9.20 Demo Summary 00:11
      • 9.21 Acquire Apps from the Office Store
      • 9.22 Business Scenario - Acquiring Apps from Office Store 02:30
      • 9.23 Demo Summary 00:22
      • 9.24 Automating Tasks with VBA
      • 9.25 Business Scenario - Automating a Task with VBA 04:14
      • 9.26 Demo Summary 00:31
      • 9.27 Quiz
      • 9.28 Summary 01:15
      • 9.29 Thank You 00:08
    • 10 - Resource Pooling and Consolidation 22:48
      • 10.1 Resource Pooling And Consolidation 00:22
      • 10.2 Objectives 00:25
      • 10.3 Introduction To Resource Pool 01:21
      • 10.4 Create A Shared Resource Pool 01:46
      • 10.5 Business Scenario - Create a Resource Pool 02:25
      • 10.6 Demo Summary 00:09
      • 10.7 Connect to Resource Pool
      • 10.8 Business Scenario - Share Resource Pool 03:11
      • 10.9 Demo Summary 00:17
      • 10.10 Master Projects and Subprojects
      • 10.11 Business Scenario - Add Tasks to a Resource Pool 04:08
      • 10.12 Demo Summary 00:20
      • 10.13 Inter-Project Dependencies 00:48
      • 10.14 Resolve Resource Conflicts Between Shared Projects 01:34
      • 10.15 Business Scenario - Resolve Conflicts in Shared Resource Pool 03:46
      • 10.16 Demo Summary 00:21
      • 10.17 Overall Project Status 00:36
      • 10.18 Quiz
      • 10.19 Summary 01:11
      • 10.20 Thank You 00:08
    • 11 - New Features in Microsoft® Project 2013 05:17
      • 11.1 New Features In Microsoft Project 2013 00:21
      • 11.2 Objectives 00:40
      • 11.3 Pinning And Saving Files 01:11
      • 11.4 Using Microsoft Project 2013
      • 11.5 Task Path 00:40
      • 11.6 Lync Integration 00:39
      • 11.7 Report Customization
      • 11.8 Example Of Report Customization 00:43
      • 11.9 Other New Features in Microsoft Project 2013
      • 11.10 Quiz
      • 11.11 Summary 00:56
      • 11.12 Thank You 00:07
  • Free Course
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Exam & certification FREE PRACTICE TEST

  • What are the prerequisites for the Certified ScrumMaster certification?

    There are no eligibility criteria set for the ScrumMaster certification. Any professional looking to further his or her career in management can take this course.

  • How do I get certified as a Certified ScrumMaster?

    Following are the steps involved in the certification process:
    • Step one: understand the Scrum framework and lifecycle.
    • Step two: attend the two-day CSM training course conducted by a certified trainer.
    • Step three: pass the CSM online test conducted by Scrum Alliance.
    • To pass the test, you will need to take the 50 question CSM test and answer 37 out of the 50 questions correctly within the 60-minute time limit.
    • Once you pass the exam, you will need to submit a license agreement to the Scrum Alliance for acceptance, and a membership profile must be completed.

  • What do I need to do to unlock my Simplilearn certificate?

    • Complete 85% of the course.
    • Attend one complete batch.
    • Complete one simulation test with a minimum score of 60%.

  • When is the next CSM Certification exam?

    The online CSM exam can be taken within 14 days from the day you complete your training course and receive links to the online exam. 

  • How many questions are there in the CSM certification exam?

    There are a total of 35 multiple choice questions.

  • How many attempts do I have to pass the CSM exam?

    You will have two attempts to pass the exam. 
     

  • How long does it take to receive the Certified Scrum Master certification exam results?

    You will get the results immediately.

  • How long is the Certified Scrum Master Certification valid for?

    CSM certification is valid for three years.

  • If I fail the CSM exam, how soon can I retake it?

    If you fail the CSM exam in your first attempt, you can retake it immediately at no cost. 

  • If I fail in the CSM exam, can I apply for re-evaluation?

    If you fail in CSM exam, there is no option for re-evaluation. however, you can take the second attempt at no extra cost.

  • How do I apply for CSM re-examination?

    If you fail the exam in your first attempt, the second will be automatically activated in your Scrum Alliance account.

  • I have passed the CSM certification exam. When and how do I receive my certificate?

    Upon passing the exam, you will receive the certificate within five business days.

  • Do you provide any practice tests as part of this course?

    Yes, we provide 1 practice test as part of our course to help you prepare for the actual certification exam. You can try this free CSM practice test to understand the type of tests that are part of the course curriculum.

Reviews

Benjamin Schachter
Benjamin Schachter Project Manager at DramaFever, New York City

Good and informative training on CSM. The trainer helped throughout the session.

Jeanette Sanders
Jeanette Sanders Risk Manager, New York City

This was terrific course with tons of training aids, games, slides, videos etc. The trainer was very much in tune with the participants and was very adaptive and agile with his approach to the class.

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Dorothy Narkinsky
Dorothy Narkinsky Project Manager, Boston

Great information and great structure. Pace of second day was much more aggressive but first day was critical to people, without as much agile experience. Incredibly an effective training by a down to earth instructor.

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Kushal Jirafe
Kushal Jirafe Scrum Product Owner, Houston

Simplilearn provided me with one of the best trainers of CSM, he explained the concepts in a fun way which was very easy to understand and because of his guidance, I was able to clear the CSM certification with 94.3%.

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Lishan Mou
Lishan Mou Technical Program Manager, Seattle

Loved it ! Trainer was enthusiastic and engaging as an instructor. He shared real world experiences and went beyond the course material. The style and the manner in which he presented really helped us to make scrum methodologies understandable and captured the true essence of it.

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Anand Gurumurthi
Anand Gurumurthi Senior Member of Technical Staff @Salesforce, San Francisco

The training was absolutely great. I have been doing scrum for more than 3 years, but got lot of areas clarified. I learned many things that I would like to try with my team. I would highly recommend this course to everyone who is part of an agile team.

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Amanda ST. Laurent
Amanda ST. Laurent Development Manager, Seattle

The core concepts gave me the ability to see how I could incorporate scrum into our leach culture. The integration of technology has always been a challenge. However, now I could see the capabilities of integration with owners and our development team with scrum.

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David Klen
David Klen San Francisco

Training was good; instructor was very knowledgeable and kept the topics understandable.

Tanushree Mukherjee
Tanushree Mukherjee Sr. Project Manager, San Francisco

This course has been very hands-on besides being very knowledgeable. I would like to use my new skills in the work domain. Hubert is an excellent teacher and his real word experience was an invaluable asset to the course.

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Shara Miller
Shara Miller San Francisco

Great presentation. Its very reassuring to have an instructor who has been through it all and has ready answers for every question and issues. Interesting stories, relevant examples and overall a very enriching experience !

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Ashley Kasten
Ashley Kasten San Francisco

I found the course to be very engaging. Trainer's knowledge and enthusiasm for the subject was good which was translated into a great discussion. I will take away a great deal of knowledge that I hope to apply in my career.

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Sandeep Baweja
Sandeep Baweja San Francisco

The course was well planned and it provided great opportunity for interactions and practical suggestions for improving your Scrum implementation.

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Jiyeon Hwang
Jiyeon Hwang San Francisco

It was a very useful class where Hubert helped us analyze our own situations while integrating these examples in to the course material. I read a lot about scrum practices before taking this course but I learned new things from examples and exercises discussed in the class. Also, it was refreshing to interact with other people from the same boat.

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Olga Keeley
Olga Keeley San Francisco

High quality beginners course, with very good insight on scrum values and best practices to build team ownership and early learning of deviations on business initial expectations to inform decision making.

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Blake Kilgore
Blake Kilgore Atlanta

I really enjoyed this interactive & eye opening experience working on Scrum. I am excited to return back to work & implement these Strategies.

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FAQs

  • Who is the instructor for the classroom training?

    This course is conducted by a Certified Scrum Trainer (CST) with 20+ years of experience delivering classroom training.

  • How do I enroll for the classroom training?

    You can enroll for this course on our website and make an online payment using any of the following options: 
    • Visa Credit or Debit Card
    • MasterCard
    • American Express
    • Diner’s Club
    • PayPal 
    Once payment is received you will automatically receive a payment receipt and access information via email.

  • Where will the training be held?

    The venue is finalized a few weeks prior to the training and you will be informed via email. If you have any questions, contact us 24/7 using the form on the right of any page on the Simplilearn website, select the Live Chat link or contact Help & Support.

  • Do you provide transportation and refreshments with the training?

    No transportation and refreshments are not included.

  • Can I change the city, place and date after enrolling for the classroom training?

    Yes, you can change the city, place, and date for the classroom training, but a rescheduling fee is charged. For more information, please review our Rescheduling Policy.

  • Can I cancel my enrollment? Do I get a refund?

    Yes, you can cancel your enrollment. We provide a complete refund after deducting an administration fee. To learn more please review our Refund Policy.

  • Do you provide a money back guarantee for the training programs?

    Yes. We do offer a money-back guarantee for many of our training programs. Refer to our Refund Policy and submit refund requests via our Help and Support portal.

  • Who provides the certification?

    CSM certification is provided by the reputed Scrum Alliance.

  • Do you provide a course completion certificate?

    Yes, we offer a course completion certificate after you successfully complete the training program.

  • Do you provide a group discount for classroom training programs?

    Yes, we offer group discounts for our training programs. To learn more about our discount packages, contact us using the form on the right of any page on the Simplilearn website, select the Live Chat link or contact Help & Support.

  • What is a Certified ScrumMaster?

    • As defined by the Scrum Alliance, a Certified ScrumMaster is someone who has been taught (by a Certified Scrum Trainer) the Scrum terminology, practices, and principles that will enable them to fulfill the role of ScrumMaster or Scrum team member.
    • Completing a Certified ScrumMaster course is the first step to becoming more familiar with Scrum and Agile frameworks. Experience and continuing education are necessary for someone to truly master Scrum. To demonstrate deep understanding and experience with Scrum, CSMs are also encouraged to participate in Certified Scrum Product Owner (CSPO) training.

  • What qualification does a Certified Scrum Trainer (CST) hold?

    • A Certified Scrum Trainer (CST) is a senior individual within the Scrum community who has attained Certified Scrum Trainer status through the Scrum Alliance. Stringent certification requirements are imposed on those earning their CSTs; all must be active contributors in the Scrum community, typically co-train with multiple other CST’s for knowledge transfer, and demonstrate a keen understanding of Scrum through multiple years of successful application in professional environments.
    • Simplilearn trainers go one step further; all of our CSTs have both technical and business backgrounds, and derive successful training expertise from hundreds of client-site coaching engagements.

  • When do I get my login information?

    Within five business days of the course, students will receive an email with Scrum Alliance login information, and a separate email from the Simplilearn training team outlining the steps to follow.

  • How do I complete the ScrumMaster evaluation and receive my certificate?

    Students will receive an email from the Scrum Alliance within five business days of the course. Once you log in to the Scrum Alliance website:
    • Scrum Master students will need to complete a free, non-graded, online evaluation. Once this has been submitted and the terms & conditions have been agreed to, students may download and print their certification directly from the Scrum Alliance website.
    • Product owner students will need to accept the terms & conditions. Students may then download and print their certification directly from the Scrum Alliance website.

  • When is the exam conducted?

    The exam can be taken online after you receive your Scrum Alliance login information. Students generally receive this login information within five business days of the course.

  • Is the certification fee included in my course fee?

    Yes. The certification and evaluation fees are included in the cost of this course, along with the costs of course materials and learning aids.

  • Are new job placement opportunities available to me after Scrum training?

    Yes. There are many opportunities available that require Scrum and Agile training. Most major job sites have multiple listings for Scrum Masters or Project Managers with Agile/Scrum experience.

  • I’d like to learn more about this training program. Whom should I contact?

    Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives can provide you with more details.

  • What is online classroom training?

    All of the classes are conducted via live online streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time.

  • What is CSM certification?

    Certified Scrum Master (CSM) is a designation offered by Scrum Alliance to practitioners who have successfully completed a CSM course and demonstrate their understanding of Scrum methodology and how to lead project teams as a scrum master. As defined by the Scrum Alliance, a Certified ScrumMaster is someone who has been taught (by a Certified Scrum Trainer) the Scrum terminology, practices, and principles that will enable them to fulfill the role of ScrumMaster or Scrum team member.

  • Is this live CSM training, or will I watch pre-recorded videos?

    If you enroll for self-paced e-learning, you will have access to pre-recorded videos. If you enroll for the online classroom Flexi Pass, you will have access to live training conducted online as well as the pre-recorded videos.
     

  • What if I miss a class?

    Simplilearn provides recordings of each class so you can review them as needed before the next session. 

  • Are the training and course material effective in preparing me for the CSM exam?

    Yes, the training and course materials will get you well prepared for the CSM exam. 

  • What is the "CSM accredited body" exam fee refund policy?

    The CSM accredited body is Scrum Alliance. The exam fee is non-refundable.

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