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Course description

  • What are the course objectives?

    This course will train you to be a Certified ScrumMaster (CSM), a designation offered by Scrum Alliance to practitioners who have successfully completed a CSM course and demonstrate their understanding through the CSM test. A CSM performs the following functions:
    •  Aids project teams in using Scrum effectively
    • Provides expertise above that of a typical project manager
    • Acts as a ‘servant leader’ and helps the team work together and learn the Scrum framework
    • Protects the team from internal and external distractions
    Simplilearn's CSM training program is a live classroom training. It is the ideal course package for every aspiring professional who wants to make a career in project management.
     
    The CSM certification training course is focused on providing an improved understanding of Scrum methodologies and their implementation.

  • Why is this certification so highly sought-after?

    The designation of Certified ScrumMaster is a prized certification offered by Scrum Alliance, a non-profit membership organization that supports the adoption and effective use of Scrum. There are over a quarter million CSM's worldwide. Benefits of the CSM certification include:
    • Certified ScrumMaster certification enhances your industry credibility and earning potential.
    • According to payscale.com, a CSM professional has a median salary of $112,000 per year.
    • CSM certification proves that you have a full understanding of Scrum and how to apply its principles in the workplace.
    • It offers a clearly defined and well-respected credential in the Agile community, making it highly sought-after by employers.

  • What skills will you learn?

    At the end of Simplilearn’s training in CSM, you will be able to:
    • Discuss Scrum and Agile methodologies
    • Describe the importance of Agile
    • Explain the Scrum lifecycle
    • Understand the Scrum terminologies and their applications
    • Discuss in detail terms such as Daily Scrum, User Story, Sprint Planning and Sprint Review
    • Understand various roles involved in Scrum
    • Describe distributed Scrum and the best practices in distributed Scrum

  • What are the career benefits in store for you?

    The benefits of earning CSM certification are as follows:
    • Career opportunities of certified professionals are rapidly growing as they remain relevant and marketable across various industry sectors.
    • Certified professionals demonstrate accomplishment of core Scrum knowledge to employers and peers.
    • Certification verifies your knowledge of Scrum framework and scope of the ScrumMaster’s role in the process.
    • As a CSM, you will be able to fill the roles of a Scrum Master or a Scrum team member.
    • The certification helps the professional engage with a community of Scrum experts.
    • Through this certification, the CSM gains access to local groups, networks, and resources available only to Scrum Alliance members.

  • Who should take this course?

    The following categories of professionals should take the CSM training course and obtain certification:
    • Members of Scrum teams such as developers, Scrum Masters, and product owners
    • Managers of Scrum teams
    • Teams transitioning to Scrum
    • Professionals who would like to pursue a career as a professional Scrum Master

  • What types of projects will you complete during the CSM course?

    There are no projects related to this course.

  • What types of jobs require CSM certified professionals?

    Jobs that require CSM skills include project manager, technical project manager, scrum master, program manager, project lead and product lead developer.
     

Course preview

  • CSM

    • SCRUM @ High Level

      55:11
      • 1.1 SCRUM @ High Level
        01:01
      • 1.2 Agenda
        01:19
      • 1.3 Scrum History
        01:33
      • 1.4 What is Scrum?
        01:49
      • 1.5 What is Agile?
        01:14
      • 1.6 Why Agile?
        00:55
      • 1.7 Agile Methodologies
        03:30
      • 1.8 Scrum Life Cycle
        01:01
      • 1.9 Terminologies used in SCRUM
        00:47
      • 1.10 Sprints
        00:59
      • 1.11 Timebox
        01:28
      • 1.12 Advantages of Timebox
        01:00
      • 1.13 Release
        01:11
      • 1.14 Daily Scrum
        01:04
      • 1.15 Daily Scrum
        01:25
      • 1.16 User Story
        00:50
      • 1.17 Story Card Information
        01:53
      • 1.18 Definition of Done
        01:11
      • 1.19 Product Backlog
        01:31
      • 1.20 Sprint Backlog
        01:03
      • 1.21 Sprint Planning
        00:35
      • 1.22 Sprint Planning
        01:02
      • 1.23 Sprint Review
        01:55
      • 1.24 Sprint Retrospective
        01:32
      • 1.25 Making Retrospectives Effective
        00:53
      • 1.26 Different Roles
        00:44
      • 1.27 Product Owner
        00:47
      • 1.28 Product Owner Role
        00:36
      • 1.29 Product Owner Role
        01:24
      • 1.30 Scrum Master
        01:05
      • 1.31 What Does A Scrum Master Do
        01:21
      • 1.32 What The Scrum Master Should Not Do
        00:45
      • 1.33 The Team Developers
        01:13
      • 1.34 Building A Scrum Team
        02:06
      • 1.35 Building Empowered Teams
        01:05
      • 1.36 Role Of A Manager
        00:50
      • 1.37 A New Role For A Manager
        01:57
      • 1.38 Some Specialist Roles You May Want
        02:31
      • 1.39 Distributed Scrum Teams
        01:11
      • 1.40 Best Practices In Distributed Scrum
        01:57
      • 1.41 Target Audience
        00:36
      • 1.42 Certifications Overview
        01:12
      • 1.43 Scrum With Simplilearn
        00:40
      • 1.44 Contact Us for More Information
        00:30
  • Free Course

    Agile Scrum Foundation

    • Lesson 00 - Course Introduction

      05:00
      • 0.1 Course Introduction
        05:00

    • Lesson 01 - Agile Scrum Concepts

      11:30
      • 1.1 Agile Scrum Concepts
        11:30
      • 1.2 Quiz

    • Lesson 02 - Roles and Rituals

      10:41
      • 2.1 Roles and Rituals
        10:41
      • 2.2 Quiz

    • Lesson 03 - Scrum Practices

      12:36
      • 3.1 Scrum Practices
        12:36
      • 3.2 Scenario — 1 Stand-up Meeting
      • 3.3 Quiz

    • Lesson 04 - Scrum Planning

      11:45
      • 4.1 Scrum Planning
        11:45
      • 4.2 Quiz

    • Lesson 05 - Scrum Estimations

      11:28
      • 5.1 Scrum Estimations
        11:28
      • 5.2 Scenario — 2 Planning Poker
      • 5.3 Quiz

    • Lesson 06 - Scrum Monitoring

      06:56
      • 6.1 Scrum Monitoring
        06:56
      • 6.2 Quiz

    • Lesson 07 - Advanced Scrum Concepts

      12:47
      • 7.1 Advanced Scrum Concepts
        12:47
      • 7.2 Quiz

    • Lesson 08 - Scrum Overview

      03:14
      • 8.1 Scrum Overview
        03:14
  • Free Course

    Microsoft® Project 2013

    • 00 - Overview of Microsoft® Project 2013

      09:31
      • 0.1 Welcome
        00:07
      • 0.2 Overview Of Microsoft Project 2013
        00:49
      • 0.3 Table Of Contents
        00:55
      • 0.4 Course Objectives
        00:33
      • 0.5 Course Overview
        01:02
      • 0.6 Course Overview Contd.
        01:15
      • 0.7 Value Of Microsoft Project 2013 For Professionals
        00:55
      • 0.8 Value Of Microsoft Project 2013 For Organizations
        00:53
      • 0.9 Lessons Covered
        00:18
      • 0.10 Exam Pattern
        00:51
      • 0.11 Microsoft Project 2013 Certification
        01:24
      • 0.12 Summary
        00:19
      • 0.13 Thank You
        00:10

    • 01 - Basics of Microsoft® Project 2013

      13:24
      • 1.1 Basics of Microsoft Project 2013
        00:19
      • 1.2 Objectives
        00:26
      • 1.3 Introduction
        00:50
      • 1.4 Project Management
        01:35
      • 1.5 Microsoft Project 2013
        00:33
      • 1.6 Microsoft Project 2013 Editions
      • 1.7 Features of microsoft project 2013
      • 1.8 Calender types
      • 1.9 Project Options
        01:46
      • 1.10 Business Scenario Changing Currency in Project Options
        02:08
      • 1.11 Demo Summary
        00:11
      • 1.12 Business Scenario Expanding and Collapsing the Ribbon
        01:15
      • 1.13 Demo Summary
        00:12
      • 1.14 Business Scenario Customizing the Ribbon
        01:09
      • 1.15 Demo Summary
        00:13
      • 1.16 Business Scenario Customizing the Quick Access Toolbar
        01:32
      • 1.17 Demo Summary
        00:18
      • 1.18 Quiz
      • 1.19 Summary
        00:51
      • 1.20 Thank You
        00:06

    • 02 - Creating a Project Plan

      18:35
      • 2.1 Creating A Project Plan
        00:21
      • 2.2 Objectives
        00:28
      • 2.3 Basic Information For A New Project
        01:02
      • 2.4 Microsoft Project 2013 Interface
        00:49
      • 2.5 Create Project From A Blank Project Template
        00:25
      • 2.6 Components Of A Blank Project Template
        00:47
      • 2.7 Create Project From An Existing Template
        00:37
      • 2.8 Business Scenario Creating a Project from an Existing Template
        02:41
      • 2.9 Demo Summary
        00:11
      • 2.10 Create Project From An Existing Project
        00:34
      • 2.11 Create Project From Microsoft Excel Workbook
        00:25
      • 2.12 Create Project From Microsoft Excel Workbook Contd.
        00:31
      • 2.13 Business Scenario Importing Tasks from Excel
        02:22
      • 2.14 Demo Summary
        00:11
      • 2.15 Create Project From Microsoft SharePoint Tasks List
        00:43
      • 2.16 Sample SharePoint Tasks List
        00:20
      • 2.17 Base Calendar
        00:54
      • 2.18 Types of Base Calendar
      • 2.19 Business Scenario Updating the Working Days in a Project Calendar
        01:45
      • 2.20 Demo Summary
        00:10
      • 2.21 Create New Base Calendar
        00:59
      • 2.22 Set Baseline
        00:32
      • 2.23 Create A Template From A Completed Project
        00:41
      • 2.24 Quiz
      • 2.25 Summary
        00:59
      • 2.26 Thank You
        00:08

    • 03 - Project Tasks

      15:06
      • 3.1 Project Tasks
        00:23
      • 3.2 Objectives
        00:40
      • 3.3 Add New Task in Microsoft Project 2013
      • 3.4 Business Scenario Adding New Tasks
        01:39
      • 3.5 Demo Summary
        00:09
      • 3.6 Manually Scheduled Tasks Vs Auto Scheduled Tasks
        01:38
      • 3.7 Project Outline
        01:21
      • 3.8 Creating Task Dependencies with Links
      • 3.9 Business Scenario Organizing Tasks
        03:51
      • 3.10 Demo Summary
        00:08
      • 3.11 Create Project Milestones
        01:00
      • 3.12 Rearranging Tasks
        00:57
      • 3.13 Business Scenario Rearranging Tasks
        01:14
      • 3.14 Demo Summary
        00:14
      • 3.15 Inactive Tasks
      • 3.16 Timeline View
        00:33
      • 3.17 Project Summary
        00:23
      • 3.18 Quiz
      • 3.19 Summary
        00:48
      • 3.20 Thank You
        00:08

    • 04 - Project Resources

      24:41
      • 4.1 Project Resources
        00:25
      • 4.2 objectives
        00:55
      • 4.3 resources
        00:41
      • 4.4 Advantages of Creating Resources
        00:41
      • 4.5 Responsibility Matrix
        00:44
      • 4.6 Types of Resources
      • 4.7 Add Resources
        00:35
      • 4.8 Add Resources contd
      • 4.9 Work Resources
        00:38
      • 4.10 Business Scenario Add a Work Resource
        02:23
      • 4.11 demo summary
        00:11
      • 4.12 material resources
        00:36
      • 4.13 Business Scenario Add Material Resources
        01:38
      • 4.14 demo summary
        00:12
      • 4.15 Cost Resources
        00:38
      • 4.16 Business Scenario Add a Cost Resource
        01:34
      • 4.17 demo summary
        00:13
      • 4.18 generic resources
        01:13
      • 4.19 Business Scenario Assign Work Resources to Tasks
        01:54
      • 4.20 demo summary
        00:12
      • 4.21 Resource Costs
        01:24
      • 4.22 Resource Assignments
        00:48
      • 4.23 Create Resource Assignments
        00:31
      • 4.24 Business Scenario Assign Cost Resources to Tasks
        01:37
      • 4.25 demo summary
        00:14
      • 4.26 Business Scenario Assign Material Resources to Tasks
        01:19
      • 4.27 demo summary
        00:13
      • 4.28 Business Scenario Add Part Time Generic Work Resource to Task
        01:49
      • 4.29 demo summary
        00:13
      • 4.30 Quiz
      • 4.31 summary
        01:01
      • 4.32 thank you
        00:09

    • 05 - Tracking Project Progress

      24:34
      • 5.1 Tracking Project Progress
        00:21
      • 5.2 Objectives
        00:29
      • 5.3 Resource allocation
      • 5.4 Display Current Resource Allocations And Assignments
        00:59
      • 5.5 Resource Sheet View
        00:37
      • 5.6 Resource Usage View
        01:25
      • 5.7 Team Planner View
        01:32
      • 5.8 Business Scenario - Manage Resource Allocation
        03:57
      • 5.9 Demo Summary
        00:08
      • 5.10 Replace Resources On Tasks
        01:20
      • 5.11 Resources Leveling
        01:24
      • 5.12 Resource Leveling Options
        00:50
      • 5.13 Business Scenario - Resource Leveling
        01:47
      • 5.14 Demo Summary
        00:09
      • 5.15 Resource Assignment
        01:06
      • 5.16 Resource Calendar
        01:14
      • 5.17 Cost Accrual Method
      • 5.18 Cost Accrual Method Contd.
        01:38
      • 5.19 Business Scenario - Accrued Cost
        04:10
      • 5.20 Demo Summary
        00:08
      • 5.21 Quiz
      • 5.22 Summary
        01:11
      • 5.23 Thank You
        00:09

    • 06 - Advanced Task Scheduling

      32:54
      • 6.1 Advanced Task Scheduling
        00:24
      • 6.2 Objectives
        00:38
      • 6.3 Logical Scheduling Model
        01:09
      • 6.4 Tracking Project Actuals
        01:11
      • 6.5 Adding Actual Dates, Durations, and Work
      • 6.6 Business Scenario - Adding an Actual Start Date
        02:00
      • 6.7 Demo Summary
        00:09
      • 6.8 Adding Date Constraints
        03:34
      • 6.9 Business Scenario - Adding Date Constraints
        01:39
      • 6.10 Demo Summary
        00:08
      • 6.11 Setting Deadlines
      • 6.12 Business Scenario - Setting a Deadline
        03:06
      • 6.13 Demo Summary
        00:08
      • 6.14 Adding Project Percentage
        01:03
      • 6.15 Task Usage View
        01:12
      • 6.16 User-Controlled Schedules
        01:09
      • 6.17 Duration Equation and Task Types
      • 6.18 Effort Driven Scheduling
        01:31
      • 6.19 Applying Calendars To Tasks
        00:46
      • 6.20 Estimated Duration
        00:53
      • 6.21 Warnings and Suggestions
      • 6.22 Creating Formula With IIF Function
        01:25
      • 6.23 Business Scenario - Using Formulas
        05:31
      • 6.24 Demo Summary
        01:03
      • 6.25 Business Scenario - Using Graphical Indicators with Formulas
        02:56
      • 6.26 Demo Summary
        00:10
      • 6.27 Quiz
      • 6.28 Summary
        01:02
      • 6.29 Thank You
        00:07

    • 07 - Reporting and Troubleshooting

      18:42
      • 7.1 Reporting And Troubleshooting
        00:23
      • 7.2 Objectives
        00:40
      • 7.3 Reporting
      • 7.4 Troubleshooting
      • 7.5 Schedule Variance Task Slippage
        00:50
      • 7.6 Schedule Variance Late Task
        00:38
      • 7.7 Business Scenario - Late Tasks
        01:45
      • 7.8 Demo Summary
        00:12
      • 7.9 Grouping Of Related Tasks
        00:22
      • 7.10 Filtering Of Related Tasks
        00:39
      • 7.11 Task Inspector
        01:02
      • 7.12 Task path
      • 7.13 Critical Path Method
        01:15
      • 7.14 Business Scenario - View Critical Path
        01:07
      • 7.15 Demo Summary
        00:12
      • 7.16 Slack Time
        00:46
      • 7.17 Business Scenario - Task Slack
        00:59
      • 7.18 Demo Summary
        00:12
      • 7.19 Reports and Dashboards
      • 7.20 Business Scenario - View Reports and Dashboards
        02:05
      • 7.21 Demo Summary
        00:13
      • 7.22 Cumulative Fields
        01:10
      • 7.23 Business Scenario - Cumulative Fields
        02:41
      • 7.24 Demo Summary
        00:21
      • 7.25 Quiz
      • 7.26 Summary
        01:01
      • 7.27 Thank You
        00:09

    • 08 - Customizing Views

      17:35
      • 8.1 Customizing Views
        00:18
      • 8.2 Objectives
        00:49
      • 8.3 Views
      • 8.4 Views contd
      • 8.5 Work with Views
      • 8.6 Customize Existing Views
      • 8.7 Customizing Views
      • 8.8 Apply Filters To Views
        00:51
      • 8.9 AutoFilter
        00:56
      • 8.10 Create A New View
        00:36
      • 8.11 Business Scenario - Create a New View
        02:20
      • 8.12 Demo Summary
        00:08
      • 8.13 Share A View With Another Project
        00:52
      • 8.14 Business Scenario - Share a View with Another Project
        02:53
      • 8.15 Demo Summary
        00:09
      • 8.16 Create A New Table
        00:46
      • 8.17 Business Scenario - Create and Apply a New Table
        03:10
      • 8.18 Demo Summary
        00:09
      • 8.19 Customize a Table
      • 8.20 Business Scenario - Customize a Table
        02:22
      • 8.21 Demo Summary
        00:09
      • 8.22 Quiz
      • 8.23 Summary
        00:53
      • 8.24 Thank You
        00:14

    • 09 - Sharing Project Information

      27:14
      • 9.1 Sharing Project Information
        00:25
      • 9.2 Objectives
        00:42
      • 9.3 Sharing Data With Excel
        02:19
      • 9.4 Business Scenario - Sharing Files with Excel
        04:10
      • 9.5 Demo Summary
        00:42
      • 9.6 Sharing Data with Other Office Apps
      • 9.7 Sharing Data with Other Office Apps contd
      • 9.8 Sharing Data with Other Office Apps contd
      • 9.9 Sharing Data with Other Office Apps contd
      • 9.10 Embedding And Linking Files To Other Office Apps
        01:42
      • 9.11 Embedding and Linking Files from Other Office Apps
      • 9.12 Embedding And Linking Files To Other Office Apps Contd.
        01:15
      • 9.13 Exporting Data from Microsoft Project 2013 to Visio and Vice Versa
      • 9.14 Business Scenario - Sharing Data with Visio
        02:59
      • 9.15 Demo Summary
        00:32
      • 9.16 Sharing Data with SharePoint
      • 9.17 Ways To Extend The Capability Of Microsoft Project 2013
        00:44
      • 9.18 Acquire Templates From Office.Com
        00:52
      • 9.19 Business Scenario - Acquiring a Template from Office.com
        01:41
      • 9.20 Demo Summary
        00:11
      • 9.21 Acquire Apps from the Office Store
      • 9.22 Business Scenario - Acquiring Apps from Office Store
        02:30
      • 9.23 Demo Summary
        00:22
      • 9.24 Automating Tasks with VBA
      • 9.25 Business Scenario - Automating a Task with VBA
        04:14
      • 9.26 Demo Summary
        00:31
      • 9.27 Quiz
      • 9.28 Summary
        01:15
      • 9.29 Thank You
        00:08

    • 10 - Resource Pooling and Consolidation

      22:48
      • 10.1 Resource Pooling And Consolidation
        00:22
      • 10.2 Objectives
        00:25
      • 10.3 Introduction To Resource Pool
        01:21
      • 10.4 Create A Shared Resource Pool
        01:46
      • 10.5 Business Scenario - Create a Resource Pool
        02:25
      • 10.6 Demo Summary
        00:09
      • 10.7 Connect to Resource Pool
      • 10.8 Business Scenario - Share Resource Pool
        03:11
      • 10.9 Demo Summary
        00:17
      • 10.10 Master Projects and Subprojects
      • 10.11 Business Scenario - Add Tasks to a Resource Pool
        04:08
      • 10.12 Demo Summary
        00:20
      • 10.13 Inter-Project Dependencies
        00:48
      • 10.14 Resolve Resource Conflicts Between Shared Projects
        01:34
      • 10.15 Business Scenario - Resolve Conflicts in Shared Resource Pool
        03:46
      • 10.16 Demo Summary
        00:21
      • 10.17 Overall Project Status
        00:36
      • 10.18 Quiz
      • 10.19 Summary
        01:11
      • 10.20 Thank You
        00:08

    • 11 - New Features in Microsoft® Project 2013

      05:17
      • 11.1 New Features In Microsoft Project 2013
        00:21
      • 11.2 Objectives
        00:40
      • 11.3 Pinning And Saving Files
        01:11
      • 11.4 Using Microsoft Project 2013
      • 11.5 Task Path
        00:40
      • 11.6 Lync Integration
        00:39
      • 11.7 Report Customization
      • 11.8 Example Of Report Customization
        00:43
      • 11.9 Other New Features in Microsoft Project 2013
      • 11.10 Quiz
      • 11.11 Summary
        00:56
      • 11.12 Thank You
        00:07
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Reviews

Benjamin Schachter
Benjamin Schachter Project Manager at DramaFever, New York City

Good and informative training on CSM. The trainer helped throughout the session.

Jeanette Sanders
Jeanette Sanders Risk Manager, New York City

This was terrific course with tons of training aids, games, slides, videos etc. The trainer was very much in tune with the participants and was very adaptive and agile with his approach to the class.

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Dorothy Narkinsky
Dorothy Narkinsky Project Manager, Boston

Great information and great structure. Pace of second day was much more aggressive but first day was critical to people, without as much agile experience. Incredibly an effective training by a down to earth instructor.

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Kushal Jirafe
Kushal Jirafe Scrum Product Owner, Houston

Simplilearn provided me with one of the best trainers of CSM, he explained the concepts in a fun way which was very easy to understand and because of his guidance, I was able to clear the CSM certification with 94.3%.

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Lishan Mou
Lishan Mou Technical Program Manager, Seattle

Loved it ! Trainer was enthusiastic and engaging as an instructor. He shared real world experiences and went beyond the course material. The style and the manner in which he presented really helped us to make scrum methodologies understandable and captured the true essence of it.

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Anand Gurumurthi
Anand Gurumurthi Senior Member of Technical Staff @Salesforce, San Francisco

The training was absolutely great. I have been doing scrum for more than 3 years, but got lot of areas clarified. I learned many things that I would like to try with my team. I would highly recommend this course to everyone who is part of an agile team.

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Amanda ST. Laurent
Amanda ST. Laurent Development Manager, Seattle

The core concepts gave me the ability to see how I could incorporate scrum into our leach culture. The integration of technology has always been a challenge. However, now I could see the capabilities of integration with owners and our development team with scrum.

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David Klen
David Klen San Francisco

Training was good; instructor was very knowledgeable and kept the topics understandable.

Tanushree Mukherjee
Tanushree Mukherjee Sr. Project Manager, San Francisco

This course has been very hands-on besides being very knowledgeable. I would like to use my new skills in the work domain. Hubert is an excellent teacher and his real word experience was an invaluable asset to the course.

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Shara Miller
Shara Miller San Francisco

Great presentation. Its very reassuring to have an instructor who has been through it all and has ready answers for every question and issues. Interesting stories, relevant examples and overall a very enriching experience !

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Ashley Kasten
Ashley Kasten San Francisco

I found the course to be very engaging. Trainer's knowledge and enthusiasm for the subject was good which was translated into a great discussion. I will take away a great deal of knowledge that I hope to apply in my career.

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Sandeep Baweja
Sandeep Baweja San Francisco

The course was well planned and it provided great opportunity for interactions and practical suggestions for improving your Scrum implementation.

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Jiyeon Hwang
Jiyeon Hwang San Francisco

It was a very useful class where Hubert helped us analyze our own situations while integrating these examples in to the course material. I read a lot about scrum practices before taking this course but I learned new things from examples and exercises discussed in the class. Also, it was refreshing to interact with other people from the same boat.

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Olga Keeley
Olga Keeley San Francisco

High quality beginners course, with very good insight on scrum values and best practices to build team ownership and early learning of deviations on business initial expectations to inform decision making.

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Blake Kilgore
Blake Kilgore Atlanta

I really enjoyed this interactive & eye opening experience working on Scrum. I am excited to return back to work & implement these Strategies.

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FAQs

  • Who is the instructor for the classroom training?

    This course is conducted by a Certified Scrum Trainer (CST) with 20+ years of experience delivering classroom training.

  • How do I enroll for the classroom training?

    You can enroll for this course on our website and make an online payment using any of the following options: 
    • Visa Credit or Debit Card
    • MasterCard
    • American Express
    • Diner’s Club
    • PayPal 
    Once payment is received you will automatically receive a payment receipt and access information via email.

  • Where will the training be held?

    The venue is finalized a few weeks prior to the training and you will be informed via email. If you have any questions, contact us 24/7 using the form on the right of any page on the Simplilearn website, select the Live Chat link or contact Help & Support.

  • Do you provide transportation and refreshments with the training?

    No transportation and refreshments are not included.

  • Can I change the city, place and date after enrolling for the classroom training?

    Yes, you can change the city, place, and date for the classroom training, but a rescheduling fee is charged. For more information, please review our Rescheduling Policy.

  • Can I cancel my enrollment? Do I get a refund?

    Yes, you can cancel your enrollment. We provide a complete refund after deducting an administration fee. To learn more please review our Refund Policy.

  • Do you provide a money back guarantee for the training programs?

    Yes. We do offer a money-back guarantee for many of our training programs. Refer to our Refund Policy and submit refund requests via our Help and Support portal.

  • Who provides the certification?

    CSM certification is provided by the reputed Scrum Alliance.

  • Do you provide a course completion certificate?

    Yes, we offer a course completion certificate after you successfully complete the training program.

  • Do you provide a group discount for classroom training programs?

    Yes, we offer group discounts for our training programs. To learn more about our discount packages, contact us using the form on the right of any page on the Simplilearn website, select the Live Chat link or contact Help & Support.

  • What is a Certified ScrumMaster?

    • As defined by the Scrum Alliance, a Certified ScrumMaster is someone who has been taught (by a Certified Scrum Trainer) the Scrum terminology, practices, and principles that will enable them to fulfill the role of ScrumMaster or Scrum team member.
    • Completing a Certified ScrumMaster course is the first step to becoming more familiar with Scrum and Agile frameworks. Experience and continuing education are necessary for someone to truly master Scrum. To demonstrate deep understanding and experience with Scrum, CSMs are also encouraged to participate in Certified Scrum Product Owner (CSPO) training.

  • What qualification does a Certified Scrum Trainer (CST) hold?

    • A Certified Scrum Trainer (CST) is a senior individual within the Scrum community who has attained Certified Scrum Trainer status through the Scrum Alliance. Stringent certification requirements are imposed on those earning their CSTs; all must be active contributors in the Scrum community, typically co-train with multiple other CST’s for knowledge transfer, and demonstrate a keen understanding of Scrum through multiple years of successful application in professional environments.
    • Simplilearn trainers go one step further; all of our CSTs have both technical and business backgrounds, and derive successful training expertise from hundreds of client-site coaching engagements.

  • When do I get my login information?

    Within five business days of the course, students will receive an email with Scrum Alliance login information, and a separate email from the Simplilearn training team outlining the steps to follow.

  • How do I complete the ScrumMaster evaluation and receive my certificate?

    Students will receive an email from the Scrum Alliance within five business days of the course. Once you log in to the Scrum Alliance website:
    • Scrum Master students will need to complete a free, non-graded, online evaluation. Once this has been submitted and the terms & conditions have been agreed to, students may download and print their certification directly from the Scrum Alliance website.
    • Product owner students will need to accept the terms & conditions. Students may then download and print their certification directly from the Scrum Alliance website.

  • When is the exam conducted?

    The exam can be taken online after you receive your Scrum Alliance login information. Students generally receive this login information within five business days of the course.

  • Is the certification fee included in my course fee?

    Yes. The certification and evaluation fees are included in the cost of this course, along with the costs of course materials and learning aids.

  • Are new job placement opportunities available to me after Scrum training?

    Yes. There are many opportunities available that require Scrum and Agile training. Most major job sites have multiple listings for Scrum Masters or Project Managers with Agile/Scrum experience.

  • I’d like to learn more about this training program. Whom should I contact?

    Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives can provide you with more details.

  • What is online classroom training?

    All of the classes are conducted via live online streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time.

  • What is CSM certification?

    Certified Scrum Master (CSM) is a designation offered by Scrum Alliance to practitioners who have successfully completed a CSM course and demonstrate their understanding of Scrum methodology and how to lead project teams as a scrum master. As defined by the Scrum Alliance, a Certified ScrumMaster is someone who has been taught (by a Certified Scrum Trainer) the Scrum terminology, practices, and principles that will enable them to fulfill the role of ScrumMaster or Scrum team member.

  • Is this live CSM training, or will I watch pre-recorded videos?

    If you enroll for self-paced e-learning, you will have access to pre-recorded videos. If you enroll for the online classroom Flexi Pass, you will have access to live training conducted online as well as the pre-recorded videos.
     

  • What if I miss a class?

    Simplilearn provides recordings of each class so you can review them as needed before the next session. 

  • Are the training and course material effective in preparing me for the CSM exam?

    Yes, the training and course materials will get you well prepared for the CSM exam. 

  • What is the "CSM accredited body" exam fee refund policy?

    The CSM accredited body is Scrum Alliance. The exam fee is non-refundable.

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