Course Advisor

  • Manuel W Lloyd
    Manuel W Lloyd Virtual CIO, IT Service Expert

    Manuel W. Lloyd is a Process Expert known for his thought leadership in IT governance, legislative compliance operational efficiency and cyber security.

Learning path

Course 1
ITIL® Foundation Certification Training

ITIL® Foundation

ITIL® Foundation training from Simplilearn is designed to ensure that you clear the ITIL exam in the first attempt. The ITIL® Foundation certification is considere d as the entry level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices. ...Know More Less

Accredited By APMG v1

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Course 2
ITIL® Intermediate OSA Certification Training

ITIL® Intermediate OSA

The ITIL Intermediate Operational Support and Analysis (OSA) certification training will establish your ability to apply support resolution and analysis in the servi ce management lifecycle, particularly for event management, incident management and request fulfillment. This course is a key module in the ITIL Intermediate Capability Stream that leads to the IT Expert certificate in IT Service Management and will prepare you for the ITIL OSA exam. ...Know More Less

Accredited By APMG v1

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Course 3
ITIL® Intermediate PPO Certification Training

ITIL® Intermediate PPO

This ITIL Intermediate Planning, Protection and Optimization (PPO) Certification Training will give you the skills necessary to ensure that new services and service management systems, tools and technology architecture are designed to meet user needs and can be sustained once introduced. Our ITIL Intermediate PPO training prepares you to pass the ITIL PPO certification exam on your first attempt, either on its own or as a part of the ITIL Capability Stream for IT Service Management. ...Know More Less

Accredited By APMG v1

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Course 4
ITIL® Intermediate RCV Certification Training

ITIL® Intermediate RCV

The ITIL Intermediate Release, Control and Validation (RCV) certification will showcase your expertise in planning, testing and implementing new services to meet org anizational goals and user requirements. As a key component of the ITIL Service Capability Lifecycle, this course will show you the principles, processes, methods and functions employed in RCV, the ways they are integrated in the service lifecycle, and the IT activities needed to achieve operational excellence. ...Know More Less

Accredited By APMG v1

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Course 5
ITIL® Intermediate SOA Certification Training

ITIL® Intermediate SOA

ITIL Intermediate Service Offerings and Agreements (SOA) Certification Training will establish your ability to create and manage service offerings based on business requirements. You’ll learn best practices for developing, implementing and building continuous improvement into the ITIL services lifecycle and how the five stages of the lifecycle offer value to organizations and projects. The course is a key module in the ITIL Capability Expert program. ...Know More Less

Accredited By APMG v1

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Course 6
ITIL® Managing across the Lifecycle (MALC) Certification Training

ITIL® Managing Across The Lifecycle (MALC)

As the final module within the ITIL Service Lifecycle training, the ITIL Managing Across the Lifecycle (MALC) course will establish your ability to integrate service management processes across the full spectrum of IT practices. You’ll learn to define management objectives, purposes and functions; implement and improve service capabilities, and manage governance within the ITIL framework – the standard that sets international quality benchmarks for IT professionals around the world. ...Know More Less

Accredited By APMG v1

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Masters Program Certificate
  • Disclaimer
  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.