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9 hours of self-paced learning
10 end of chapter quizzes
2 sample test papers
Exam fee included
What’s the focus of this course?
ITIL® Intermediate Continual Service Improvement Certification is an intermediate level certification offered to professionals within the ITIL® qualification scheme. Continual Service Improvement Certificate is a free-standing qualification, but is also part of the ITIL® Intermediate Lifecycle stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL® Continual Service Improvement publication.
Simplilearn brings ITIL® Intermediate CSI certification training that allows one to prepare for the ITIL® CSI exam in the comfort of their own place and/or in a Classroom learning environment.
Why is the certification most sought-after?
Simplilearn is accredited by APMG and TUV as an ITIL® Foundation and Intermediate Training provider. Simplilearn is also an Accredited Examination Centre (AEC) by APMG, TUV and EXIN. The ITIL® Intermediate CSI Certification is an intermediate level ITIL® certification offered to professionals who qualify the ITIL® CSI exam.
Simplilearn’s ITIL® Intermediate Training has a modular structure with each module focusing on different aspects of ITIL®. According to some of the leading job websites, ITIL® Intermediate CSI Certification is a pre-requisite for many key roles in the IT sector.
Certified professionals are most sought-after by Fortune 500 companies, across the globe, and the demand is sharply increasing.
What are the course objectives?
At the end of Simplilearn’s training in ITIL® Intermediate CSI, you will be able to:
Define continual service improvement
Describe continual service improvement principles and processes
Explain continual service improvement methods and techniques
Implement continual service improvement
Define strategies for challenges, CSFs, and risk factors
What are the career benefits of this course?
Simplilearn’s ITIL® Intermediate CSI course provides a complete management-level overview of continual service improvement, and all its related activities. According to some of the leading job websites, ITIL® Intermediate CSI Certification is a pre-requisite for many key roles in the IT sector.
Certified professionals can expect roles such as Service Delivery Team Member, Manager, or Head, Team Lead—Infrastructure, Senior Executive, Manager, Head—IT and many more. Certified professionals in this field are in high-demand and their job prospects grow in keeping with their certification levels. Certified professionals in ITIL® Intermediate CSI field are highly paid for their skills and expertise in the industry. According to recent surveys by payscale.com, the median salary for certified professionals in this field is $98,619.
Who should take this course?
The main target group for the ITIL® Intermediate Qualification: Continual Service Improvement includes, but is not restricted to:
How will I become a ITIL Intermediate CSI certified?
ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 21 hours of professional training before attending ITIL Intermediate Exam. The exam fee for ITIL Intermediate exam is different as per governing bodies.
What are the prerequisites for the certification?
To attend the ITIL Intermediate CSI certification exam, one has to undergo training through ATOs like Simplilearn and also be an ITIL Foundation certified.
What do I need to do to unlock my certificate?
Complete 85% of the course.
Reymond A. Seda Assistant Manager IT at Daelim
I had a great experience and I like the training content and the way it was conducted.
The instructor has a good sense of explanation and I recommend him for your future training in ITIL specially in MALC, I feel very confident to appear for the exam...
The ITIL® Intermediate CSI exam consists of multiple choice questions with eight questions per paper and is closed book. A candidate has to get 28 marks out of an available 40 to pass (that is, 70%).
The ITIL® Intermediate Exam can be taken online from any country or at a Local Test Centre such as Simplilearn. On registering for the exam, candidates will receive a confirmation email. After verification of their ITIL® credentials, candidates can schedule their exam online. For taking the exam online, a webcam is required.
For the ITIL® credentials verifications, candidates are required to furnish a copy of their ITIL® Foundation certificate as well as the course completion certificate for the ITIL® Intermediate level training.
Are there any prerequisite certificates to be obtained before applying for the course?
Candidates are required to furnish a copy of their ITIL® Foundation certificate during registration for the Intermediate level exam.
How does Simplilearn assure that the material and the training delivered are effective?
Simplilearn follows a Global Learning Framework which has been proven to deliver results and has been perfected by their experience in training about a million learners.
Will I get a course completion certificate?
On completing the ITIL® Intermediate CSI Certification Training from Simplilearn, you will get a course-completion certificate. The main certification can be obtained by appearing for the exam.