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The Service Design (SD) module is one of the qualifications within the ITIL Service Lifecycle category of the ITIL Intermediate level. The ITIL® Intermediate SD certification demonstrates the candidate’s knowledge of good practices in the design of IT services, processes, and other aspects of IT service management.
Simplilearn’s training program for the ITIL® Intermediate SD Module includes both online and classroom training. The courseware has been approved by APMG and CSME and includes quizzes and sample test papers.
Currently in its third version, ITIL is the world’s most widely-used IT service management framework and is based on global best practices in IT service management. ITIL enables organizations to:
ITIL qualifications set international benchmarks of quality for IT professionals all over the world. Professionals taking ITIL training are encouraged to come up with new ideas and approaches to improve customer satisfaction. They learn to contribute effectively to service delivery in the organization. The value of ITIL has increased sharply in recent years and an ITIL certification is fast becoming an entry requirement for a majority of IT-based roles.
Certified professionals in this field are in constant demand, there are currently more than 5000 certified professionals around the world. Certified professionals can expect to take on job roles such as Capacity Manager, Availability Manager, Service Level Manager, Business Continuity Manager, and Service Portfolio Manager.
An ITIL certification adds weight to an IT professional’s profile. Certified professionals typically earn 40% more compared to their non-certified peers.
The ITIL® Service Design qualification demonstrates the IT professional’s ability to frame consistent service design practices to improve the alignment of IT with the overall business and user needs. According to recent surveys by payscale.com, the average annual salary of the certified professionals in this field ranges from $80,000 to $90,000.
The following categories of professionals should consider obtaining the ITIL Service Design qualification:
This qualification is also well suited for profiles such as:
The SD module is one of the prerequisites for the ITIL Expert and Master’s Levels in IT Service Management.
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The ITIL® Intermediate Service Design exam can only be taken as part of an accredited training course. To be eligible for the ITIL Intermediate Module – Service Design qualification, the following requirements have to be met:
Two years of experience in the field of IT is highly desirable. Candidates should also spend some time reviewing the syllabus and the ITIL Service Design publication to prepare for the exam.
Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase. In case the exam price goes up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.
Exam prices are dynamic and governed by the certification body. Normally price changes are announced during the end of the calendar year. You will be liable to pay the difference amount to Simplilearn if you had not booked the exam and the exam price is hiked in the meantime.
Exam vouchers are valid for one year from the date of issuance. If you do not book the exam within one year from purchase of voucher, you will need to buy the voucher again per the actual price.
Please click the below link for information regarding the booking process.
https://www.simplilearn.com/ice9/about_course_images/Raise_exam_request_through_LMS.pdf
Yes, the course fee is inclusive of the examination fee.
No, exam voucher cost cannot be refunded once it is issued to a learner as we procure this from third party bodies. Simplilearn does not own the voucher policies and cost.
Manuel W. Lloyd is a Process Expert known for his thought leadership in IT governance, legislative compliance, operational efficiency, and cyber security.
Very well conducted course, flow of course by Devaraj was very good. Explanation was well understood with relevant examples.
Well structured training course. The trainer used plenty of real life examples to explain the concepts
It was a very good knowledge session. I am expecting to attend from training, especially from the same trainer.
Training was very helpful in making me understand the concepts well.
After successful completion of the training, you will be awarded the course completion certificate along with the 19 PDUs. Once you successfully pass the exam, you will receive the ITIL Foundation Certification from the exam body.
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