ITIL Foundation Version 5: What's Changed and How to Prepare

ITIL® has guided IT service management for decades. Version 5 is its most significant evolution in years — and if you're currently preparing for ITIL® Foundation, or wondering what your existing v3 or v4 credential is now worth, the worst thing you can do is assume nothing has changed.

New framework structure. Revised exam format. Shifted terminology. And a wave of confusion about whether previous certifications still hold.

This webinar cuts through all of it.

In one focused session, veteran ITIL® trainer Bibip Deshmukh — 35+ years in IT, rated consistently above 4.5/5 — walks you through exactly what's new, what's carried over, and what a smart study plan looks like for your specific situation. Whether you're coming to ITIL for the first time or upgrading from an earlier version, you'll leave with a clear path forward and zero wasted prep time.

What You'll Walk Away With

• A clear version comparison: What changed, what didn't, and why it matters for your prep
• Full exam breakdown: Structure, question types, pass mark, and realistic prep timelines for the Foundation v5
• Credential clarity: Whether your existing ITIL® v4 certification transfers or requires supplementary assessment
• A personalized study roadmap: A 4-week study plans built for both first-time candidates and those upgrading
• Pitfalls to avoid: The most common preparation mistakes candidates make with v5, and how to sidestep them

Free Resource for All Attendees

The IT Leader's Glossary: 100 ITSM Terms You Need to Know

From incident management to SLAs to ITIL® Foundation (Version 5)-specific additions, every term defined in plain language with a real-world usage example. Built for practitioners who need to speak the language fluently, not just pass an exam.

Shared with all registered attendees post-session.

Meet Your Instructor

Bibip Deshmukh brings 35+ years of hands-on IT industry experience to every session — spanning end-to-end software life cycles, process design, ISO and ITIL® auditing, and coaching technical and non-technical teams across global organizations including Tata Communications, Cognizant, and SQS.

A PRINCE2-accredited trainer and Lead Auditor across major ITIL®, ISO, and business continuity standards, Bibip is known for sessions that are energetic, experience-rich, and built around results — not slides. His programs consistently earn ratings above 4.5/5 and have helped professionals across career stages accelerate certifications and apply frameworks that actually stick.

ITIL® Foundation (Version 5) rewards candidates who prepare with precision. One hour of clarity now saves weeks of misdirected effort later.

Secure your spot!