9/10 of our learners achieve their learning objectives after successful course completion*
Professionals involved in the management of IT service operations will benefit from the ITIL Intermediate SO certification. This SO training course focuses on IT governance, risks, budgets, and strategic assets. You will gain service operation expertise during the strategy, design, and transition phases as you get prepared for the ITIL SO exam.
Demand for certified professionals in the SO module of ITIL is growing dramatically in the global IT market. Professional certification can create opportunities for such roles as service delivery manager, incident manager, service engineer, and quality consultant.
Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase. In case the exam fee goes up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.
Exam prices are governed by the certification body and can change. Price changes are typically announced during the end of the calendar year. In case the exam fee goes up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.
Exam vouchers are valid for one year from the date of issuance. If you do not book the exam within one year from the purchase of voucher, you will need to buy the voucher again per the actual price.
Please click the below link for information regarding the booking process.
Yes, the course fee is inclusive of the examination fee.
No, exam voucher cost cannot be refunded once it is issued to a learner as we procure this from third party bodies. Simplilearn does not own the voucher policies and cost.
Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, please read our Refund Policy.
Abdullah Hamad Lowaie Al Alameri Building Mezzanine, 1st, 2nd, 3rd, 4th & 5th Floor, Falah Street Abu Dhabi United Arab Emirates