Project Managers use PM tools to manage their day-to-day activities better. These tools not only monitor project progress, but also help in allocation of work, team collaboration and project planning. Jira and Confluence are two popular project management tools. But which one will suit your requirement better? Find out Jira vs Confluence - Which is a better project management tool

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Jira vs Confluence



Jira is a bug and issue-tracking tool that allows users to monitor and address problems.

Confluence is a wiki collaboration platform that saves and organizes all of your project-related material.

Jira is mainly used to manage software development projects that employ Agile approaches.

Confluence is a knowledge base that primarily handles content management activities.

Jira does not support team calendars.

Provides a team calendar so members can keep their schedules organized and accessible.

Jira has a wealth of customization possibilities to serve as more than simply an issue-tracking tool.

Confluence maintains all of your project-related information assets in Jira.

What is Jira?

Jira is Atlassian's proprietary and most widely used enterprise-grade issue-tracking application, allowing users to monitor bugs, resolve issues, and manage project activities. It is a customizable platform that assists teams of all sizes in managing their workload. Jira began as a bug and problem-tracking system and now developed into a robust task-management platform. It has bug-tracking functionality, but it can also be customized to work as a helpdesk system, a simple test management suite, or a full-featured project management platform with end-to-end traceability.

Pros and Cons of Jira

Advantages of Jira

  • This Jira supports integration. The problem and project tracking software get interconnected with several third-party software
  • Jira is appropriate for many users, including developers, project managers, engineers, non-technical workers, and likewise
  • It complies with the roadmap requirement
  • Jira allows users to create all types of problems

Disadvantages of Jira

  • Upload file sizes are limited
  • Reports cannot get reused
  • Perplexing User Interface

What is Confluence?

Confluence is a workspace enabling teams to work more effectively on mission-critical projects. It is a wiki collaboration platform that saves and organizes all your project information, from meeting notes to strategy documents, design documents, and IT documentation. It enables teams to create, store, and exchange information, allowing them to make faster choices and better satisfy the demands of their consumers. Confluence is a knowledge base that primarily handles content management activities like creation, organization, and storage. Confluence's ability to do these tasks distinguishes it from other collaboration and content management programs.

Confluence is a web application. Thus, all you need to use is a web browser that supports it. It is a Java-based application that got created with the help of various open standards and frameworks. It functions smoothly on several operating systems, databases, and application servers. Confluence allows you to collaborate on projects or interact with team members, organize and monitor projects, give tasks to members, and much more. Confluence may also get used to documenting HR and legal policies, troubleshooting, and how-to manuals, as well as best practices and processes.

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Pros and Cons of Confluence

Advantages of Confluence

  • Integrates with applications (Google Docs, Jira, Microsoft Teams)
  • Intuitive user interface 
  • Supports simultaneous changes of documents 
  • The free version enables the creation of limitless spaces and pages 
  • 75+ page templates structured according to team responsibilities

Disadvantages of Confluence

  • No real-time updates when papers get modified 
  • One standard view of projects 
  • Users cannot interact in real-time unless they incorporate an app like Slack

Jira vs Confluence: Why Use Them Together? 

  • Single Source of Truth

You can treat Jira and Confluence as your source of truth if you use collaborative technologies that allow everyone on your team to produce, change, and share information in real-time. Whether you require to know which bug fixes are in the QA review, the most recent documentation pages, or the marketing team's roadmap, Jira and Confluence make it possible for everyone to access the same information.

  • Break Down Communication Barriers

Although software developers spend more time on Jira and business teams spend more on Confluence, by linking the platforms, everyone in your company can obtain the information they need from the rest of your organization. Instead of the team compartmentalizing information, everyone gets access to what they need. Consider the flow of ideas if UX designers, Product managers, and Marketing could work from the same page rather than sharing each update or feedback separately.

  • Improve Efficiency

When requirements are stated in Confluence and connected to Jira problems, and those issues link to product documentation in Confluence, there is no need to seek information or struggle to get tools to communicate with one another. Jira and Confluence teams spend less time tracking work and more time doing it. 

Jira vs Confluence: How to Integrate These Tools? 

When you have both Jira and Confluence on the same site, merging them is automatic for Cloud users. If you have Jira or Confluence, you may easily add another product by following these steps:

  • Step 1: Select Billing from the Settings menu, which sits next to your user symbol on the upper right of Jira or Confluence.
  • Step 2: From your Atlassian Admin, choose Products from the top menu (between Directory and Security).
  • Step 3: You will see a list of the goods you presently own. Click "Add Product" and follow the setup procedure.

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Jira vs Confluence: How to Use Them Together?

Here are two examples of how to utilize Jira and Confluence together to manage projects or requirements.

Confluence and Jira for Project Management

Many teams will begin with kick-off planning on Confluence, where you may use page templates like Meeting Notes, Project Plan, or DACI, tag everyone in the meeting, and begin marking tasks, deadlines, and action items.

You may create Jira problems for the tasks and assign them from there. If you are the Project Manager, you may track and discuss the status of the various assignments on a Confluence page by using a filter to display all the issues relevant to the project.

As the migration process progresses, the team may utilize Confluence for functional specs, technical documentation, and feedback on the migrated tool, with all team members able to access, comment on and participate in those documents. Any files or assets required may be added to each page, eliminating the need for team members to remember where to search on a shared drive. If configurations need to get examined once the application migrates, create a 'Review' status in Jira and allocate the issue to a team member. 

Jira and Confluence for Requirements Management

Jira and Confluence are the agile answer to your product development requirements. Create, share, gather feedback, update, rinse, and repeat. Confluence comes with a requirements management blueprint or template so you can start as soon as possible. You may then elicit input and comments from a wide range of stakeholders, who can either remark directly on the content, comment on the page, or amend it themselves (you can always check the page history to see the changes).

Jira and Confluence give an agile, contemporary solution. By combining them, you will get the most out of both systems and reap the benefits of a single source of truth, reduced communication barriers across teams, and increased productivity. 

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