The IT industry is changing. Companies that depend on critical IT services are moving away from a focus on pure technology operations to viewing technology as a driver of business innovation.
This has set in motion a flurry of changes that is shaking up the IT industry. The climate is one of uncertainty, but there is also opportunity to be had.
Based on Gartner’s report on the Top 10 Strategic Technology Trends for 2016, Salesforce’s 2016 State of IT report, and input from our network of experts, we’ve prepared a list of the 6 biggest IT trends to watch for in the year ahead.
#1 – The unstoppable rise and spread of Cloud Computing
To the IT industry of the 21st century, Cloud Computing is like the gift that keeps on giving! With benefits that range from better customer-centricity to reduction in costs, cloud computing is helping organizations reinvent themselves for the digital age.
Some other key benefits of shifting to cloud computing are: improved accessibility, openness, flexibility and scalability, and enanced security.
Gartner predicts cloud computing will make up the single largest share of IT budgets in 2016. There has never been a better time to build a career in Cloud Computing. With a good certification training course in Salesforce – the largest, most popular cloud computing platform- your career will be set for the foreseeable future.
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#2 - API economy to become stronger
Enterprises are beginning to realize the power of APIs, which are no longer looked at as merely a developmental tool but as a catalyst to business innovation by providing ‘contextual information’.
APIs allow information access and exchange between systems, by acting as a “wrapper” around older systems. This allows organizations to combine data from legacy applications and new applications. APIs further help in the democratization of information access as they create more new channels for service integration, information coordination, ecosystems of information sharing and economies around information derivatives.
All of this signifies how enterprises will begin to adopt outside infrastructure, cloud computing technology and cloud services, the freelance economy and the participation ecosystem. It is expected that enterprises will be more open and agile in their functions.
#3 – Technological skills in greater demand across the board
With advanced technologies dominating the scene, new skills are the need of the hour. IT teams are constantly on the search for skilled candidates who can help them stay current and meet the competitiveness that the industry demands.
Realizing the need, many organizations have ramped up investment into learning and development. This has also resulted in the increased adoption of cloud services to help meet shortage of human talent. So, gear up!
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#4 – Customer is king the emperor!
As organizations begin to take strategic steps toward building their businesses, customer service values become all-important. This has seen a boom in apps that track customer behavior to better meet expectations.
Reportedly, seventy-nine percent of IT teams are developing apps for customers, partners, and employees.
The need for better aligned customer-centricity is so acute that several organizations have set up an office of CDO (chief digital officer), tasked solely with monitoring customer sentiment, behavior, and trends.
#5 – Greater focus on data security
Any mention of cloud and technological innovation will inevitably bring to the fore the question of data security. With rapid technological innovations, securing data to prevent theft has become all the more urgent. Top organizations are hence beginning to rely on cloud for data storage.
Cloud ensures data security by regularly updating its security features, in real-time, without burdening the organization’s IT teams.
#6 - Predictive analytics, the Internet of Things, and Customized Software upwardly mobile
Early adoption has become the default way of doing business for IT companies big and small, across the world. No technology has seen quicker adoption and a more enthusiastic response from business than the Internet-of-Things.
Reports state that about sixty-percent of IT leaders rated predictive analytics to be a very important priority over the next 5-8 years, while 58% rate the Internet of Things (IoT) as occupying that slot. Use of custom software with microservice architecture, was predicted to grow 96%.
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