The Upcoming ITIL 4 Overhaul: What You Need to Know!

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About the WEBINAR

The first major update since 2007 is coming this quarter to ITIL®, (the IT Infrastructure Library from AXELOS). Join our webinar with ITIL expert Manuel Lloyd on Wednesday, February 20, 2019, at 2:00 PM Eastern Time. to learn what you need to know about this impending overhaul to the popular framework of best practices for delivering IT services.

Now more relevant than ever, ITIL 4’s comprehensive guidance has evolved to adopt modern digital technologies, automation and business processes. It promises an unprecedented level of agility for IT service management, becoming more flexible and customizable.

This webinar will cover:

Why is this major update happening?
What’s changing from ITIL 3 to ITIL 4?
What are the best ITIL certifications for you?

Hosted By

Manuel W. Lloyd

Founder and entrepreneurial Virtual CIO of Manuel W. Lloyd Consulting, Manuel Lloyd is a process expert who specializes in IT governance, legislative compliance, operational efficiency and cyber security. With over 20 years of IT Service and Management industry experience, he partners with global leaders including GE, IBM, HP Corporate and others to provide strategy, design, operation, and continuous service improvement consulting to government, education and business organizations. Manuel is the inventor of GECaBi®, an agile, secure and hybrid neo-design platform of computer hardware, integrated circuits, software protocols and computer networks. He is also a four year veteran of the United States Marine at Camp David who worked directly with President Ronald Reagan and was involved in a number of top secret security clearance initiatives. As a course advisor for Simplilearn, Manuel provides expert guidance, counseling, thought leadership and business insights for the IT service and architecture training curriculum.