What Is Digital Marketing and How It Works

Digital marketing has completely changed how businesses connect with their customers. With so many people online these days, companies are moving away from traditional marketing and embracing the digital world. In fact, a Statista report mentions that over 67.9% of the global population is now online, giving businesses a huge opportunity to reach more people than ever before.

In this article, you will learn what digital marketing is, discover its key benefits, understand how to create effective strategies, and find out how you can kickstart a career in this fast-growing field.

What is Digital Marketing?

Digital marketing is promoting products or services using digital devices and technology. In simple terms, it's any form of marketing that happens online, utilizing tools like smartphones, laptops, the internet, and social media platforms. 

For example, a company might run targeted Facebook ads, optimize its website for search engines (SEO), or engage customers through email campaigns to increase brand awareness and drive sales. The goal is to promote products and build a strong online presence, enhance customer engagement, and boost conversions through tailored strategies.

Become an AI-powered Digital Marketing Expert

Purdue Post Graduate Program in Digital MarketingExplore Program
Become an AI-powered Digital Marketing Expert

Importance of Digital Marketing

Once you're clear on what digital marketing is, the next step is understanding its value and importance. The importance of digital marketing is immense! Unlike traditional marketing, which is constrained by geographical limitations, digital marketing provides a platform for businesses to connect with potential customers worldwide. Small companies and startups can now compete with the bigger players. Digital marketing enables precise targeting, ensuring marketing efforts are directed toward a very specific demographics, interests, and behaviors, thereby increasing the ROI. 

Real-time data analytics and measurable results are noted advantages of digital marketing, helping businesses make data-driven decisions and quickly adapt strategies to improve outcomes. The emphasis on SEO and content marketing improves online visibility and attracts organic traffic (further allowing the company to buildcompany build its brand and authority). Other pointers include:

  • It reaches a broad spectrum of internet users who spend their time and money online
  • It enables personalized marketing that creates a sense of comfort and security, encouraging customers to subscribe to messages and make purchases
  • It enables tracking ads and communicating with the target audience 
  • It allows businesses to achieve immediate results and optimize in real time, minimizing revenue loss and ad waste 
  • It influences the purchasing decisions of online users searching for products, services, or anything they desire

With a new smartphone making its way into the market every next day, the number of mobile devices and users is at an all-time high, making digital marketing an indispensable means for businesses that wish to grow in times like these! Let us now learn about the benefits of digital marketing.

Learn GenAI and ChatGPT to Ace Your Marketing Game

PGP In Digital Marketing With Purdue UniversityExplore Program
Learn GenAI and ChatGPT to Ace Your Marketing Game

Benefits of Digital Marketing

Digital marketing offers businesses of all sizes a wealth of opportunities to grow and strengthen their market position. Here are some of the most important benefits:

  • Cost-effective

Digital marketing is one of the most cost-effective forms of marketing. Compared to traditional marketing and advertising methods like TV ads or print ads, digital marketing can be an affordable way for small businesses to reach a large audience without having to spend a fortune. That makes it an especially appealing choice for startups seeking to do more with marketing capital.

  • Customer Engagement

With digital marketing, businesses have the opportunity to interact with customers in real-time. Whether its social media marketing, email, or online platforms, they can engage directly with their audience. Such interactions can lead to more personalized experiences for consumers while also developing a greater sense of community around brands.

  • Measurable Results and ROI

One of the great advantages of digital marketing is the ability to track campaigns very accurately. Tools like Google Analytics and social media metrics provide real-time data for businesses to evaluate performance, adjust strategies, and achieve a higher return on investment (ROI). Such comprehensive insights help businesses to take data-driven decisions and enhance the overall marketing efficacy.

  • Global Reach

There are no geographical constraints with digital marketing, allowing even small businesses to reach customers around the world. Companies can access new markets and grow well beyond their local area with strategies like targeted ads and search engine optimization (SEO).

Fun Fact: 93 percent of online experiences begin with a search engine? That's why businesses investing in SEO-driven digital marketing are 13 times more likely to see a positive ROI compared to those who don't! 💻🚀 (Source)
  • Personalization

Businesses can create personalized content that resonates with their audience by analyzing behaviors, preferences, and past interactions. This personal touch increases customer engagement and drives higher conversion rates, as customers feel more understood and valued.

  • Higher Conversion Rates

Targeted marketing campaigns, especially those that are personalized, tend to produce higher conversion rates. By reaching the right audience with relevant messaging at the right time—whether through email campaigns or retargeted ads—businesses can prompt action and drive sales more effectively.

  • Instant Feedback

Digital marketing enables businesses to collect immediate feedback from their audience. Whether through comments, surveys, or direct social media interaction, businesses can quickly gauge customer sentiment, adjust, and align their strategies with consumer preferences.

Now that you know the importance, benefits, and types of digital marketing, the real skill lies in visualizing, creating, and implementing an effective digital marketing strategy. Here's everything you need to know about it.

Go From Beginner to Expert in Just 8 Months!

With The Best-in-class Digital Marketing ProgramSign Up Today
Go From Beginner to Expert in Just 8 Months!

What is Digital Marketing Strategy and How to Create One

A modern digital marketing strategy is a detailed plan that helps businesses achieve their marketing goals by leveraging digital platforms. Creating a successful strategy requires a combination of planning, analysis, and execution across multiple digital channels. 

Here’s a step-by-step guide to help you establish a robust digital marketing strategy:

Step 1: Define Your Goals

Start by setting clear, specific, and measurable goals. Whether you aim to increase website traffic, generate more sales, or enhance brand awareness, defining your objectives will help direct the overall strategy and keep you focused.

Step 2: Identify Your Target Audience

Knowing your audience is key to guiding your content, messaging, and strategy. Establish key demographics (age, location, interests, etc.) and discuss their behaviors and preferences in more detail. With this knowledge, you can create custom experiences that connect with your audience.

Step 3: Perform a Competitor Analysis

Research your competitors’ digital presence to identify what they’re doing well and where they’re lacking. Analyze their websites, social media activity, content strategies, and ad campaigns. This will provide valuable insights and highlight areas where you can differentiate your business.

Step 4: Select Digital Marketing Channels

You should choose the channels that are effective for your target audience. Search engines, social media platforms, email marketing, or content marketing, target the channels your audience is most active at. Customize your plan for the uniqueness of each platform.

Step 5: Develop a Content Strategy

Content is the backbone of any digital marketing effort. Plan how you will create and distribute content that appeals to your target audience. This could include blog posts, videos, infographics, or social media content. Ensure your content aligns with your business goals and provides value to your audience.

Step 6: Set a Budget

Decide what you’re ready to spend on digital marketing. The level you choose will help determine what resources, tools and strategies will be available to you. Budget for content creation, paid advertising, SEO, content marketing tools, etc.

Step 7: Execute SEO Strategy

This involves doing keyword research, optimizing on-page SEO components (such as titles, meta descriptions, and headers), and obtaining links from reputable sites. SEO is also key to long term visibility.

Step 8: Optimize Your Web Pages

Ensure your web page is fast-loading, mobile-friendly, and easy to navigate. These little things make a difference between an optimized page and a non-optimized page. A properly optimized page will lead to a better user experience, reduced bounce rates, and, ultimately, more conversions.

Step 9: Measure and Adjust

Use tools like Google Analytics and social media insights to track your campaigns’ performance. Regularly assess what’s working and what’s not, and be prepared to adjust your strategy. Analyzing your data will help you optimize campaigns and achieve better results over time.

Become One of The Highest Paid Digital Marketer

With Purdue Digital Marketing PG ProgramExplore Course
Become One of The Highest Paid Digital Marketer

Challenges in Digital Marketing

A few known challenges in digital marketing include:

  • Increasing competition: One of the foremost challenges of digital marketing is the increasing competition. As more and more businesses have started investing in digital strategies, it has become harder to stand out
  • Reducing the reach of paid advertising: Additionally, ad blockers pose a significant challenge, reducing the reach of paid advertising and pushing marketers to find alternative methods to connect with audiences
  • Content saturation: Next up is content saturation! Content saturation is a situation where there is too much information and similar content in a particular market or platform, making it difficult for new content to stand out or attract attention 
  • Maintaining brand consistency: The next challenge is maintaining brand consistency, managing online reputation, and providing personalized experiences at scale
  • Balancing personal and professional touch: On top of all this, finding the right balance between automation and a personal touch remains an evergreen challenge
Must Read: Step-by-step Guide on How to Become a Digital Marketer 🎯

Inbound Marketing vs Digital Marketing

Inbound Marketing

Digital Marketing

Approach

Follows a Customer-centric that focuses on creating valuable content to attract customers 

Uses a broader approach that includes both inbound (pull) and outbound (push) strategies

Goal and Timeline

Building trust, authority and long-term relationships with customers

Reaching a large audience quickly and efficiently. The timeline could be both short-term (ad campaigns) and long-term (brand building)

Target Audience

Specific, targeted audience based on buyer personas

Can target both broad and specific audiences depending on the strategy

Cost

The cost is less than digital marketing as it focuses on organic growth only

The cost can soar high due to paid advertising campaigns

B2B vs. B2C Digital Marketing

B2B

B2C

Target Audience

Business 

Individuals

Decision-making Timeline

Longer as it involves various stakeholders

Shorter

Content Type

Detailed, longer formats (whitepaper, case studies)

Engaging and appealing (ads, social media posts)

Sales Journey

The funnel is longer and involves various touchpoints

Involves lesser touchpoints

Lead-gen

Focuses on quality leads, 

Focuses on numbers of leads, and attracting a wider audience base

Budget Allocation

Higher budget per lead, focusing on high-value accounts

Smaller budget per customer, focusing on volume and reach

How Can You Become A Digital Marketer?

To start a career in digital marketing, you need the right skills and practical knowledge. A degree in marketing or communications can help, but it’s not a must. Many people begin with short-term certification courses that focus on areas like SEO, social media marketing, and paid ads.

Programs like the Digital Marketing Specialist course by Simplilearn are a good starting point. They teach key tools and techniques used in real-world marketing. Also, networking with professionals and keeping up with industry trends will help you grow and stay ahead in this field.

Here are a few key digital marketing skills that will help you understand the field, its requirements, and give you greater clarity on how to get started.

Learn All the Tricks of the Marketing Trade

Purdue PG Digital Marketing ProgramExplore Course
Learn All the Tricks of the Marketing Trade

Top Digital Marketing Skills

Some of the crucial digital marketing skills include:

  • SEO (Search Engine Optimization)
  • Content Marketing
  • Data Analytics
  • Social Media Marketing
  • PPC (Pay-Per-Click) Advertising
  • Email Marketing
  • Copywriting
  • Video Marketing
  • Influencer Marketing
  • Marketing Automation
  • A/B Testing
  • Project Management
  • Mobile Marketing
  • Adaptability and Learning Agility
  • Communication Skills
Must Read: In-demand Digital Marketing Skills ✍️

Why Choose a Career in Digital Marketing? 

Digital marketing is growing fast, and so are the job opportunities. The U.S. Bureau of Labor Statistics expects an 8% rise in marketing jobs by 2033, which is faster than average.

As more businesses focus on online platforms, there’s a high demand for people who know how to work with content, social media marketing, SEO, and data. If you enjoy being creative, using tech, and working on strategy, digital marketing is a great career choice with a strong future.

Become One of The Highest Paid Digital Marketer

With Purdue Digital Marketing PG ProgramExplore Course
Become One of The Highest Paid Digital Marketer

Digital Marketing Roles and Responsibilities

As digital marketing is a broad field, the roles and responsibilities can vary depending on specialization and experience. Below are five of the most popular roles in digital marketing:

  • Content Manager

Content managers handle everything related to a brand’s online content. They plan what to publish, make sure it looks good, and keep it consistent with the brand’s goals. They often team up with writers, strategists, and SEO experts to get the job done right. Also, content managers earn an average salary of about $84,800 a year.

  • SEO Specialist

An SEO specialist is dedicated to optimizing a website’s visibility on search engines. This includes keyword research, on-page SEO, backlinking, and technical SEO. The average salary for an SEO specialist is about $71,600 per year.

  • Social Media Manager

Social media managers handle the day-to-day operations of a company’s social media accounts. They create and schedule posts, engage with followers, and analyze performance metrics. The average salary for a social media manager is $59,700 per year.

  • PPC Specialist

PPC specialists manage paid advertising campaigns on platforms like Google Ads, Facebook, and LinkedIn. They monitor ad performance and optimize campaigns to improve ROI. The average salary for a PPC specialist is around $49,800 annually.

  • Email Marketing Specialist

Email marketers design and execute email campaigns that nurture customer relationships, drive sales, and increase brand awareness. The average salary for Email Marketing Specialist is approximately $66,200 per year.

Go From Beginner to Expert in Just 8 Months!

With The Best-in-class Digital Marketing ProgramSign Up Today
Go From Beginner to Expert in Just 8 Months!

Get Certified Today to Become a Digital Marketer

By now, you would have understood what digital marketing is, how it works, its benefits, top job roles in the field and more. The digital marketing landscape is one of the world's fastest-growing disciplines, and our certification course will raise your value in the marketplace and help you become more appealing to employers.

Enroll in our Post Graduate Program in Digital Marketing, learn over 35 tools, in-demand skills, get masterclasses from Purdue faculty, and more. What ar you waiting for? Jump-start your career in this fascinating field today!

Upskill yourself with our trending Digital Marketing Courses and Certifications:

  1. Professional Certification in Digital Marketing
  2. SEO Certification Program
  3. Digital Marketing Masters Program

FAQs

1. What is the main purpose of digital marketing?

The purpose of digital marketing is to promote products and services online through different channels like social media, ads, etc.

2. Is digital marketing a good career?

Yes, digital marketing is an excellent career due to its high demand, diverse opportunities, and potential for growth and creativity.

3. Why is digital marketing so powerful?

Digital marketing is powerful because it allows precise targeting, real-time engagement, measurable results, and a global reach, making it highly effective for businesses of all sizes.

4. How do social media platforms fit into digital marketing?

Social media platforms are integral to digital marketing, providing channels for brand awareness, customer engagement, content distribution, and targeted advertising.

5. How can I measure the success of my digital marketing efforts?

Success can be measured using metrics such as website traffic, conversion rates, engagement rates, ROI, and key performance indicators specific to each campaign and platform.

About the Author

Rahul ArunRahul Arun

Rahul is a Senior Research Analyst at Simplilearn. Blockchain, Cloud Computing, and Machine Learning are some of his favorite topics of discussion. Rahul can be found listening to music, doodling, and gaming.

View More
  • Acknowledgement
  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, OPM3 and the PMI ATP seal are the registered marks of the Project Management Institute, Inc.