Understand the basics, principles, and best practices of ITIL and PRINCE2 certifications. Gain knowledge on service management and project management, and work on industry projects, end-of-chapter quizzes, and case studies.

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PRINCE2® Foundation and Practitioner

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PRINCE2® Foundation

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MSP® Foundation and Practitioner

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ITIL<sup>®</sup> Foundation

ITIL® Foundation


ITIL® Foundation is the most widely acknowledged entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can deliver effective IT services. This training will show you the ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity. And remember, ITIL certified professionals earn 40% more than their non-certified peers.

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PRINCE2<sup>®</sup> Foundation

PRINCE2® Foundation


Master the PRINCE2 principles, themes, and processes that will help you ensure success with each of the projects that you handle with this PRINCE2 foundation course.

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ITIL<sup>®</sup> for Beginners

ITIL® for Beginners


Simplilearn’s Beginners Guide to ITIL course is designed for professionals who want to start building a career in IT service management. The course outlines the basic principles and best practices for using IT as a tool for business change and growth, and takes a practical approach to enabling IT services to deliver real business value. Take this course as a first step toward the ITIL Foundation certification, the entry level requirement for many jobs in IT services.

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PRINCE2<sup>®</sup> Foundation and Practitioner

PRINCE2® Foundation and Practitioner


The PRINCE2 (Projects IN Controlled Environments) certification is recognized globally for its practice-driven approach to project management. You’ll learn the updated 2017 PRINCE2 framework, seven key processes performed at project intervals, themes that support project activities, and principles that guide managers during the project lifecycle with a special focus on tailoring.

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ITIL<sup>®</sup> Intermediate SO

ITIL® Intermediate SO


This ITIL SO course focuses on Service Operations during the service strategy, design, and transition phase. Learn governance, risks, budget, strategic assets, and more.

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ITIL<sup>®</sup> Intermediate ST

ITIL® Intermediate ST


ITIL Intermediate ST Certification is a key qualification for the ITIL Service Lifecycle training that will help you plot your course as an expert IT professional. The certification demonstrates your knowledge of process elements, practice components and management techniques to build, test and implement products and services. You will learn how service transition can be applied to other stages of the service lifecycle and its impact on decisions during service strategy and service operations.

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ITIL<sup>®</sup> Intermediate SS

ITIL® Intermediate SS


Gain a thorough understanding of Service Strategy (SS) including design, development, and implementation in this ITIL SS course.

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ITIL<sup>®</sup> Intermediate SD

ITIL® Intermediate SD


The ITIL Intermediate Service Design (SD) course is one of the key qualifications in the ITIL Service Lifecycle category and is designed to expose you to the architectures, processes, policies and documentation of IT service management. You will learn to organize, implement and improve service design in IT environments and prepare for the ITIL Expert and Masters levels of the ITIL framework. We’ve developed this course to help you pass the ITIL Intermediate SD exam on your first attempt.

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ITIL<sup>®</sup> Managing across the Lifecycle (MALC)

ITIL® Managing across the Lifecycle (MALC)


Master the art of integrating service management processes across the service lifecycle in this ITIL MALC course. Part of lifecycle module.

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ITIL<sup>®</sup> Intermediate CSI

ITIL® Intermediate CSI


You'll be a valued pro in Service Management improvement, principles, and processes after this ITIL CSI course, which is part of the lifecycle module.

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MSP<sup>®</sup> Foundation and Practitioner

MSP® Foundation and Practitioner


Learn to create a framework that organizes large, complex programs into manageable, interrelated projects with this Program Management course.

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ITIL<sup>®</sup> Intermediate OSA

ITIL® Intermediate OSA


Master the planning, implementation, and optimization of Operational Support and Analysis (OSA) processes in this ITIL OSA course, which is part of the capability module.

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ITIL<sup>®</sup> Intermediate RCV

ITIL® Intermediate RCV


Master technology and implementation considerations for Release, Control, and Validation in this ITIL RCV course, which is part of the capability module.

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ITIL<sup>®</sup> Intermediate SOA

ITIL® Intermediate SOA


Gain the skills to you need to create and manage service offerings based on business requirements, with a focus on continual improvement. This ITIL SOA course is a part of the capability module.

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ITIL<sup>®</sup> Intermediate PPO

ITIL® Intermediate PPO


As an IT Service Manager, you'll plan, protect, and optimize roles and responsibilities. This ITIL PPO course is part of the capability module.

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  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.